They keep talking among themselves instead of addressing the customer. Waste of time
Service: 1
Shanda Chance
I went to this location on August 20, 2025 around 8pm . I purchased a bagel with cream cheese and a tea. I stood in the store waiting for my bagel as I had already got the tea. I then proceeded to ask for the bagel because I thought maybe they forgot about it. Well to say the least the bagel was sitting on the area where mobile orders are picked up. I refuse that bagel because by this time it was cold and felt very hard. I kindly asked for another bagel which the employee went to get the supervisor. She came and said she can warm it in the microwave and I still refused the bagel which upset her. Her demeanour changed , she was very rude, looked at me like I am supposed to accept the cold hard bagel because she said so. You can take one look at someone and know that they have no idea how to be professional, has no customer service skills and needs training as to how to speak to customers. Even when I was leaving she was still bashing me and I heard every word. I paid my money for the food and I should not have to accept bad service!
Nini Sisauri
I found a fur ball in the soup. It was disgusting.
kevin alexander
This Tim Hortons location has poor quality baked goods.
Today, I almost ordered some donuts to go with my tea until I discovered a few flies swarming inside and pitching on some random donuts.
It's issues like these that continue to tarnish the Tim Hortons brand. Quite frankly, you shouldn't be allowed to operate a food establishment if you can't abide by basic food and safety standards. Now as a result, I also have to question the overall cleanliness and safety of the food preparation area.
Food: 1
Richa Arora
i ordered cilantro harbenaro bowl, it was stale or it was tasteless , when i complained staff made faces but didnt offered me the alternative. Its just 30 min before
Food: 1
Service: 1
Rula B. Morcos
Fast service
Atmosphere: 5
Food: 5
Service: 5
Mirna Anaee
Old food and bad service. Nothing seems to be fresh here
Atmosphere: 1
Food: 1
Service: 1
Piyush Dhir
Too slow, selling expired food and coffee in a hospital that’s a shame. Long wait in the line up and employees don’t care. Very poor service
Stephenie Deering
Asked for assorted timbits and recieved over half of the same stale strawberry filled. Like they were trying to get rid of them. They are inedible.
Hayra Zeshan
Jasleen did a good job. I asked her if I could get a fresh brew. She smiled and said yes. I received fresh coffee, and I love it! Thank you for the excellent service.
A very welcoming atmosphere,staffs are great and helpful thumps up the my cashier Sherri she's the best since have been coming here. Also my dad is in the hospital sl I visit often and he loves his coffee and fruit explosion
K
Since the renovation, this place has gotten much better. Now they offer the full Tim Hortons menu, including sandwiches, soups, bowls, and more. The kitchen is open, so you can see them making your sandwich. There are also more staff members, so the line moves faster. The store is always clean when I visit. There's no seating inside, but that's fine. You can take your food down the hall where there are tables and chairs.
Sabir Sabir
excellent
Atmosphere: 4
Food: 4
Service: 4
Rajan Sekhon
Good service 🤘
Atmosphere: 5
Food: 5
Service: 5
ELI Apple
Arrive at 315 am, signs says open 24 hours, goto buy a sandwich and was refused service, said she was on a break... I was at the ER for 6 hours and needed a coffee and sandwich... I guess her break was more important. And sandwich was pre-made so would have took 1 min for her to scan it.. thanks Tim's!!
They keep talking among themselves instead of addressing the customer. Waste of time
Service: 1
I went to this location on August 20, 2025 around 8pm . I purchased a bagel with cream cheese and a tea. I stood in the store waiting for my bagel as I had already got the tea. I then proceeded to ask for the bagel because I thought maybe they forgot about it. Well to say the least the bagel was sitting on the area where mobile orders are picked up. I refuse that bagel because by this time it was cold and felt very hard. I kindly asked for another bagel which the employee went to get the supervisor. She came and said she can warm it in the microwave and I still refused the bagel which upset her. Her demeanour changed , she was very rude, looked at me like I am supposed to accept the cold hard bagel because she said so. You can take one look at someone and know that they have no idea how to be professional, has no customer service skills and needs training as to how to speak to customers. Even when I was leaving she was still bashing me and I heard every word. I paid my money for the food and I should not have to accept bad service!
I found a fur ball in the soup. It was disgusting.
This Tim Hortons location has poor quality baked goods.
Today, I almost ordered some donuts to go with my tea until I discovered a few flies swarming inside and pitching on some random donuts.
It's issues like these that continue to tarnish the Tim Hortons brand. Quite frankly, you shouldn't be allowed to operate a food establishment if you can't abide by basic food and safety standards. Now as a result, I also have to question the overall cleanliness and safety of the food preparation area.
Food: 1
i ordered cilantro harbenaro bowl, it was stale or it was tasteless , when i complained staff made faces but didnt offered me the alternative. Its just 30 min before
Food: 1
Service: 1
Fast service
Atmosphere: 5
Food: 5
Service: 5
Old food and bad service. Nothing seems to be fresh here
Atmosphere: 1
Food: 1
Service: 1
Too slow, selling expired food and coffee in a hospital that’s a shame. Long wait in the line up and employees don’t care. Very poor service
Asked for assorted timbits and recieved over half of the same stale strawberry filled. Like they were trying to get rid of them. They are inedible.
Jasleen did a good job. I asked her if I could get a fresh brew. She smiled and said yes. I received fresh coffee, and I love it! Thank you for the excellent service.
Restaurantji Recommends
A very welcoming atmosphere,staffs are great and helpful thumps up the my cashier Sherri she's the best since have been coming here. Also my dad is in the hospital sl I visit often and he loves his coffee and fruit explosion
Since the renovation, this place has gotten much better. Now they offer the full Tim Hortons menu, including sandwiches, soups, bowls, and more. The kitchen is open, so you can see them making your sandwich. There are also more staff members, so the line moves faster. The store is always clean when I visit. There's no seating inside, but that's fine. You can take your food down the hall where there are tables and chairs.
excellent
Atmosphere: 4
Food: 4
Service: 4
Good service 🤘
Atmosphere: 5
Food: 5
Service: 5
Arrive at 315 am, signs says open 24 hours, goto buy a sandwich and was refused service, said she was on a break... I was at the ER for 6 hours and needed a coffee and sandwich... I guess her break was more important. And sandwich was pre-made so would have took 1 min for her to scan it.. thanks Tim's!!
Atmosphere: 1
Food: 1
Service: 1
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