Be Warned! Of cockroaches and bad food handling skills.
This place would not pass a health inspection for food safety, and I doubt all the waiters have basic food handling licences. I had read the booths needed a little cleaning, but having worked at many restaurants in my 20s, I knew the upkeep of the seating and decor does not often reflect the conditions in the kitchen and the staff's food handling etiquette. I felt confident this was a good place to take my family.
I do not write reviews, but this business is targetted towards a clientele with kids, so I feel obligated to warn potential patrons. Even if the food was great (which it was not) or the prices dirt cheap (they are not), during my 1 hr visit bringing my 5 year old niece and her parents for a birthday lunch treat, we saw 2 fully grown cockroaches crawling the main restaurant floor!! They were going in and out beneath the booths into the main hall space. Both bugs were at least 2 inches. Horrified, we pointed to the 2nd roach that was still visible when the waiter was serving us food; instead of apologizing and looking concerned/shocked, she shrugged and smiled and pointed at it while getting the attention of the front server (who was serving ice cream then mopping the floor then back to ice cream serving without hand washing in between). This is the front of the restaurant mind you, so you can imagine how it could be at the back in the kitchen where food scraps, darkness and warmth breeds a more palatable environment for pests. The ice cream/mopping server then proceeded to crush the roach with the mop, mopp it into a bin, and passed the mop to our waiter to take back to the kitchen on her way to pick up the rest of our dishes. Based on both their reactions, it was clear this was a regular occurence and the staff did not seem to care or understand it was something alarming to see fully grown cockroaches walking the floor at the front of a restaurant.
Our server was wearing food handling gloves, so she was probably helping with plating or light prepping, this means handling not only our tableware/cutlery but the food itself, yet she did not hesitate to take the mop on her way to the kitchen, and less than a minute later came back with the rest of our food. Same gloves! This was very alarming, specially since she was also was bringing paper napkins and cutlery.
The plating itself was also a red flag when you see roaches are roaming. The fries came in tarnished metal basket that had a flaking gold coating, it was lined with wax paper, but barely. Only the bottom of the basket was covered and separated from the food, so above that level, the fries were touching the grimmy aged and flaking metal, even poking through the holes, clearly in contact. This was not a cooking grade metal or metallic coating; These very much looked like decorative baskets that had passed their prime and could not be sanitized between servings. The utensils were served in an open plastic trench tray, no liners. With roaches roaming, and the way I saw the waiter handle the mop and then our plates, I can clearly imagine she just scoops them up with that same gloved hand and dunked them into the tray.
The pony booths and cotton candy toppers are no worth the risk. Im frankly surprised I'm the first to comment on any of this, But now you know.
edit: forgot to add that we did not finish our food. We had already started on faster items before we saw the roaches, but my chicken karaage came afterwards and was left untouched. My niece was halfway through her nuggets before her mom took it away.
Atmosphere: 1
Food: 1
Service: 2
Pearl Stanislaus
Went for our daughter's birthday. We had a lovely time and really enjoyed the food.
Atmosphere: 4
Food: 5
Service: 4
Noemi Schull
It is very nice however the seats are very dirty
Atmosphere: 3
Food: 3
Service: 5
Mk P.
Went on a weekend for a light lunch and drinks. The drinks were great, and the rainbow grilled cheese was a big hit with the kids! It's a super fun, colorful themed spot that's perfect for children. Could use a little dusting around the furniture, but overall a fun and unique experience. Really friendly service too!
Atmosphere: 4
Food: 4
Service: 5
Karen alves gaspar
For those looking for a magical environment for children, with lots of colors and simple but tasty food options, Café Unicornio is definitely a great option.
Structure: the café is small, but with a good number of tables, and you can make reservations. As soon as you arrive, you see the ice cream and drinks area and a small shelf with souvenirs. Everything is very colorful, and the sofas are very dark with dust and other dirt, so I think it's worth a good cleaning.
Menu: the menu has good options of dishes that are attractive to children, and it feeds adults well too. The tables have QR codes, you open them, see what you want, pay on the website, and the order comes to your table. Everything is well served and very tasty.
Accessibility: unfortunately, the restaurant does not have adequate facilities to receive customers with disabilities, it does not have tables with space for walkers and wheelchairs, it does not have adapted bathrooms, and it does not have menus in Braille.
Parking: the place does not have its own parking lot, but there is paid and public parking on the street, including in front of the restaurant. In addition, there are many bus lines on site, and it is close to the green line station.
Atmosphere: 3
Food: 4
Service: 4
Christina V
This place is super cute! My girls loved it! The unicorn theme is very whimsical and cozy. The food even stuck to the theme..coulours and all! I would highly recommend this place.
The only reason I give a 4 of 5 stars is because it does gear towards a younger crowd, yet there is no change table in the bathroom. I found this very strange. If they had a change table, they would have my 5 star approval. 🌟
Jenna Elward
So fun, my daughter had a blast. The serving size for dessert and milkshakes are huge. My kiddo could not finish it.
Alana Mae
Service was non existant. The entire restaurant was dirty, dusty and tired looking. On a positive note, the food was good and is very Instagramable.
sebastian romero
If you love unicorns and want to try some great food, give it a try! Our 9 year old daughter loved it. I recommended the magical noodles.
Jasmin Linton
We were at the Escape room across the street and then we (4 adults and 6 kids) went to the Unicorn Cafe for hot chocolate and had a blast!!
They were so accommodating to us (we were allowed to bring our own bday cake) and the Unicorn hot chocolate was so cute with its cotton candy cloud!!
Highly recommend this place if you are wanting a low key bday for your 8year old.
NOTE: we ordered fries and they were sooooo good. I was really surprised.
Be Warned! Of cockroaches and bad food handling skills.
This place would not pass a health inspection for food safety, and I doubt all the waiters have basic food handling licences. I had read the booths needed a little cleaning, but having worked at many restaurants in my 20s, I knew the upkeep of the seating and decor does not often reflect the conditions in the kitchen and the staff's food handling etiquette. I felt confident this was a good place to take my family.
I do not write reviews, but this business is targetted towards a clientele with kids, so I feel obligated to warn potential patrons. Even if the food was great (which it was not) or the prices dirt cheap (they are not), during my 1 hr visit bringing my 5 year old niece and her parents for a birthday lunch treat, we saw 2 fully grown cockroaches crawling the main restaurant floor!! They were going in and out beneath the booths into the main hall space. Both bugs were at least 2 inches. Horrified, we pointed to the 2nd roach that was still visible when the waiter was serving us food; instead of apologizing and looking concerned/shocked, she shrugged and smiled and pointed at it while getting the attention of the front server (who was serving ice cream then mopping the floor then back to ice cream serving without hand washing in between). This is the front of the restaurant mind you, so you can imagine how it could be at the back in the kitchen where food scraps, darkness and warmth breeds a more palatable environment for pests. The ice cream/mopping server then proceeded to crush the roach with the mop, mopp it into a bin, and passed the mop to our waiter to take back to the kitchen on her way to pick up the rest of our dishes. Based on both their reactions, it was clear this was a regular occurence and the staff did not seem to care or understand it was something alarming to see fully grown cockroaches walking the floor at the front of a restaurant.
Our server was wearing food handling gloves, so she was probably helping with plating or light prepping, this means handling not only our tableware/cutlery but the food itself, yet she did not hesitate to take the mop on her way to the kitchen, and less than a minute later came back with the rest of our food. Same gloves! This was very alarming, specially since she was also was bringing paper napkins and cutlery.
The plating itself was also a red flag when you see roaches are roaming. The fries came in tarnished metal basket that had a flaking gold coating, it was lined with wax paper, but barely. Only the bottom of the basket was covered and separated from the food, so above that level, the fries were touching the grimmy aged and flaking metal, even poking through the holes, clearly in contact. This was not a cooking grade metal or metallic coating; These very much looked like decorative baskets that had passed their prime and could not be sanitized between servings. The utensils were served in an open plastic trench tray, no liners. With roaches roaming, and the way I saw the waiter handle the mop and then our plates, I can clearly imagine she just scoops them up with that same gloved hand and dunked them into the tray.
The pony booths and cotton candy toppers are no worth the risk. Im frankly surprised I'm the first to comment on any of this, But now you know.
edit: forgot to add that we did not finish our food. We had already started on faster items before we saw the roaches, but my chicken karaage came afterwards and was left untouched. My niece was halfway through her nuggets before her mom took it away.
Atmosphere: 1
Food: 1
Service: 2
Went for our daughter's birthday. We had a lovely time and really enjoyed the food.
Atmosphere: 4
Food: 5
Service: 4
It is very nice however the seats are very dirty
Atmosphere: 3
Food: 3
Service: 5
Went on a weekend for a light lunch and drinks. The drinks were great, and the rainbow grilled cheese was a big hit with the kids! It's a super fun, colorful themed spot that's perfect for children. Could use a little dusting around the furniture, but overall a fun and unique experience. Really friendly service too!
Atmosphere: 4
Food: 4
Service: 5
For those looking for a magical environment for children, with lots of colors and simple but tasty food options, Café Unicornio is definitely a great option.
Structure: the café is small, but with a good number of tables, and you can make reservations. As soon as you arrive, you see the ice cream and drinks area and a small shelf with souvenirs. Everything is very colorful, and the sofas are very dark with dust and other dirt, so I think it's worth a good cleaning.
Menu: the menu has good options of dishes that are attractive to children, and it feeds adults well too. The tables have QR codes, you open them, see what you want, pay on the website, and the order comes to your table. Everything is well served and very tasty.
Accessibility: unfortunately, the restaurant does not have adequate facilities to receive customers with disabilities, it does not have tables with space for walkers and wheelchairs, it does not have adapted bathrooms, and it does not have menus in Braille.
Parking: the place does not have its own parking lot, but there is paid and public parking on the street, including in front of the restaurant. In addition, there are many bus lines on site, and it is close to the green line station.
Atmosphere: 3
Food: 4
Service: 4
This place is super cute! My girls loved it! The unicorn theme is very whimsical and cozy. The food even stuck to the theme..coulours and all! I would highly recommend this place.
The only reason I give a 4 of 5 stars is because it does gear towards a younger crowd, yet there is no change table in the bathroom. I found this very strange. If they had a change table, they would have my 5 star approval. 🌟
So fun, my daughter had a blast. The serving size for dessert and milkshakes are huge. My kiddo could not finish it.
Service was non existant. The entire restaurant was dirty, dusty and tired looking. On a positive note, the food was good and is very Instagramable.
If you love unicorns and want to try some great food, give it a try! Our 9 year old daughter loved it. I recommended the magical noodles.
We were at the Escape room across the street and then we (4 adults and 6 kids) went to the Unicorn Cafe for hot chocolate and had a blast!!
They were so accommodating to us (we were allowed to bring our own bday cake) and the Unicorn hot chocolate was so cute with its cotton candy cloud!!
Highly recommend this place if you are wanting a low key bday for your 8year old.
NOTE: we ordered fries and they were sooooo good. I was really surprised.
Restaurantji Recommends
It is all about the milkshakes for the kids. They are awesome
Writing review so I can come here for my birthday and remember about it
Atmosphere: 5
Food: 5
Service: 5
Food was served cold, tasted old and didn’t arrive the same time for the table.
Dessert items tasted stale and freezer burnt.
Restaurant was okay; not the cleanest and washroom was okay,
Lady at the front was very friendly and kind
Atmosphere: 2
Food: 1
Service: 4
A magical place for kids of all ages to have fun enjoying a rainbow grilled cheese or a huge Unicorn drink!
Kid-friendliness: A world of Unicorn!
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Unicorn Milkshake
My kids absolutely love this place, food is great, spacious booths. Give it a try!
Atmosphere: 5
Food: 5
Service: 5
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