Amazing customer service, always prepare the drinks the way we ❤️, very good and grateful.
Vegetarian options: We always have vanilla iced coffee with almond milk. Delicious ? ? ?
Atmosphere: 5
Service: 5
Clara Diaz
Una imagen vale mas que mil palabras! why you deny washrooms to paying customers during salsa on saint clair festival? If you can’t offer the minimum service for food establishment, you shouldn’t be open for business.
Specially taking advantage of latino community, spending money on your place, which btw I enjoyed your food, great food, I got to say! but again, denying a washroom specially to some of us that have conditions and the only reason we prefer to get into a cafe or restaurant is because we want to ensure we cool off and we get to use a washroom. If I knew this I would have prefer to support the latin food on the outside stands instead.
Atmosphere: 3
Food: 4
Service: 3
Lino Gasparini
Excellent coffe, espresso and sweets.
Atmosphere: 5
Food: 5
Service: 5
Linor Gerchak
Delicious sandwiches, great ice cream and other baked treats. Nice patio.
Atmosphere: 3
Food: 5
Service: 4
tarik sokmen
I live around the Zaza coffee shop. I guess I stop by almost 3-4 times every month. I usually order gluten-free almond cookies and iced decaf coffee. However, since I am dieting and will go on vacation, I am trying to control my expenses. Today, I just got off from the gym ( hone), and I guess I hurt my wrist. I just wanted to sit on the patio. I just checked, and the store was not busy, and the patio was empty. After 10-15 minutes, the lady (mid-age and white hair) asked if I was purchasing anything and highlighted that this was for the customer area. Then they looked at me like, “Leave.” I was shocked, and I said sorry. I ran a coffee shop back in Vancouver over the years, and the first rule of working/running a coffee shop is memorizing and valuing people's faces. I am sorry but u lost one of your regular customer from the neighbourhood and I recommend owners to get some friendly faces there.. Btw your coffee is not good but bakery is perfect!
Atmosphere: 3
Food: 4
Service: 1
Sophia Denton
I'm surprised by the positive reviews. My husband recently visited this place and ordered an espresso, but it was made very watery. When he mentioned this to the girl at the counter, she responded, "I will make you another one since you are a complainer." He got upset and asked her why she was being an idiot and is that how she treats her customers.... she then told him he should go on a diet. I'm appalled that such behavior is tolerated in any customer-facing role.My husband called the owner, who said the girl claimed he had first complained about their cash-only policy that day. However, he had merely inquired why this location only accepts cash when other Zaza's ,which we visit frequently, accept different forms of payment Despite the manager offering a free coffee, we won't be returning or recommending this place. Your employee' abusive behavior is unacceptable, and they should not be in direct contact with customers.
Service: 1
Maria O
The barista with the red hair seemed miserable… no smile nor greet and I felt rushed despite it being dead. It was kinda like I was inconveniencing her…oh well, maybe it was a bad day but still unfortunate. The matcha was down right bad. Not sure if I’ll come back but maybe for the gelato..
Ivan Radchenko
I love this place. I’m absolutely passionate about zaza! Stunning ?
Atmosphere: 5
Food: 5
Service: 5
D4rr3l93
Helpful and friendly staff and serves incredible gelato! Highly recommend their black cherry and hazelnut flavours!
Kids like the gelato, coffee and treats are good as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brewed
Johann Keens-Douglas
Came here for Gelato and a Coffee. The Cafe is cozy and intimate, but can feel a bit cramped. It would benefit from the removal of 2 or 3 tables. The coffee is always fresh and the Gelato was delicious. Love this little Cafe.
Atmosphere: 4
Food: 5
Service: 4
Sebastien Norridge
Although when I went they did not have all the Gelato flavors what they had was delicious.
The coffee there used to be great, but now it has absolutely no taste. Very disappointed :(
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Gelato, Cannoli AMD Americano, Tiramisu
Amazing customer service, always prepare the drinks the way we ❤️, very good and grateful.
Vegetarian options: We always have vanilla iced coffee with almond milk.
Delicious ? ? ?
Atmosphere: 5
Service: 5
Una imagen vale mas que mil palabras!
why you deny washrooms to paying customers during salsa on saint clair festival? If you can’t offer the minimum service for food establishment, you shouldn’t be open for business.
Specially taking advantage of latino community, spending money on your place, which btw I enjoyed your food, great food, I got to say! but again, denying a washroom specially to some of us that have conditions and the only reason we prefer to get into a cafe or restaurant is because we want to ensure we cool off and we get to use a washroom. If I knew this I would have prefer to support the latin food on the outside stands instead.
Atmosphere: 3
Food: 4
Service: 3
Excellent coffe, espresso and sweets.
Atmosphere: 5
Food: 5
Service: 5
Delicious sandwiches, great ice cream and other baked treats. Nice patio.
Atmosphere: 3
Food: 5
Service: 4
I live around the Zaza coffee shop. I guess I stop by almost 3-4 times every month. I usually order gluten-free almond cookies and iced decaf coffee. However, since I am dieting and will go on vacation, I am trying to control my expenses. Today, I just got off from the gym ( hone), and I guess I hurt my wrist. I just wanted to sit on the patio. I just checked, and the store was not busy, and the patio was empty. After 10-15 minutes, the lady (mid-age and white hair) asked if I was purchasing anything and highlighted that this was for the customer area. Then they looked at me like, “Leave.” I was shocked, and I said sorry. I ran a coffee shop back in Vancouver over the years, and the first rule of working/running a coffee shop is memorizing and valuing people's faces. I am sorry but u lost one of your regular customer from the neighbourhood and I recommend owners to get some friendly faces there.. Btw your coffee is not good but bakery is perfect!
Atmosphere: 3
Food: 4
Service: 1
I'm surprised by the positive reviews. My husband recently visited this place and ordered an espresso, but it was made very watery. When he mentioned this to the girl at the counter, she responded, "I will make you another one since you are a complainer." He got upset and asked her why she was being an idiot and is that how she treats her customers.... she then told him he should go on a diet. I'm appalled that such behavior is tolerated in any customer-facing role.My husband called the owner, who said the girl claimed he had first complained about their cash-only policy that day. However, he had merely inquired why this location only accepts cash when other Zaza's ,which we visit frequently, accept different forms of payment Despite the manager offering a free coffee, we won't be returning or recommending this place. Your employee' abusive behavior is unacceptable, and they should not be in direct contact with customers.
Service: 1
The barista with the red hair seemed miserable… no smile nor greet and I felt rushed despite it being dead. It was kinda like I was inconveniencing her…oh well, maybe it was a bad day but still unfortunate. The matcha was down right bad. Not sure if I’ll come back but maybe for the gelato..
I love this place. I’m absolutely passionate about zaza! Stunning ?
Atmosphere: 5
Food: 5
Service: 5
Helpful and friendly staff and serves incredible gelato! Highly recommend their black cherry and hazelnut flavours!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Kids like the gelato, coffee and treats are good as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brewed
Came here for Gelato and a Coffee. The Cafe is cozy and intimate, but can feel a bit cramped. It would benefit from the removal of 2 or 3 tables. The coffee is always fresh and the Gelato was delicious. Love this little Cafe.
Atmosphere: 4
Food: 5
Service: 4
Although when I went they did not have all the Gelato flavors what they had was delicious.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Gelato
Excellent place, very good coffee
Atmosphere: 5
Food: 5
Service: 5
Excellent place, very good
Atmosphere: 5
Food: 5
Service: 5
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