Yin Ji Chang Fen 銀記腸粉 (Hwy 7) (银记肠粉店)

customer service is awful awful, server has terrible attitude, rude af

Atmosphere: 1

Food: 3

Service: 1

This restaurant takes a long time to serve their food, even very simple dishes. The restaurant is extremely small and gets crowded. I would not recommend it

Atmosphere: 1

Food: 1

Service: 1

It was my first experience with rice noodle rolls - the shrimp pork noodle rolls was flavourful and the meats were really melt in your mouth. I would really like to try those again.
But I didn't like how the Shrimp Congee is served - first of all they give you the whole shrimp with the head and and the shell and you have to peel the burning hot shrimp while your hands get sticky with the congee. It was quite bland for me. I mean its just rice pudding and whole shrimp - they could have at least given me peeled shrimp! It was so difficult to enjoy. Portion size are good for the price but my problem is with the service - Please consider that you'll also have non Chinese/Non East Asian folks dining here - so consider providing forks or at least be attentive enough to provide Napkins or not cramping them in the smallest table when you have enough tables empty around the place. I do not want to discriminate and I do not write a review for service but there was weird kind of hostility towards us, maybe because it was obvious we didn't look Chinese.
I have been to enough Chinese restaurants to know what good hospitality or kind service looks like. This wasn't for me. Not returning.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Shrimp and Chive Rice Noodle Roll, Rice Noodle Roll

Both rice rolls and porridge are delicious, affordable, service attitude is good, and the store is clean. There is a 20% discount for downloading the store app for the first time. I have to say that the disadvantages are that when business is very good, you may have to wait for a seat, and some seats are a bit crowded.

Atmosphere: 4

Food: 5

Service: 5

We are regular customers to this restaurant and are always so happy with the food and exceptional service, especially from Lucy. She is so attentive, friendly and always so kind. She is always so welcoming and has a friendly smile. Lucy is the best. Great food, fast and easy comforting meals. We will continue to come here for many years to come. Thanks so much.

Atmosphere: 5

Food: 5

Service: 5

Was unhappy when they placed us at the table right beside the open door when there were a lot of empty spots around.

Service was fast and food was good.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Rice Noodle Roll, Dough Stick

Perfect comfort food for such a great value! Service was excellent and portions were big.

Shrimp & mushroom truffle rice noodle- delicious! And their seafood congee was loaded with diff types of seafood

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rice Noodle Roll, Seafood Congee

The place was cozy.
The food was really good.
I live in Richmond Hill, and I drive here to eat.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rice Noodle Roll, Brisket, Beef Brisket, Roll, Beef Congee

It's small cozy place, looks clean. Ordered beef congee, streamed beef rice noodle roll, & fried dough stick, it's very good. Well return again.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Rice Noodle Roll, Dough Stick, Beef Congee, Seafood Congee

Small place at high7 and mccowan location, that serves congee and rice noodles. The wait time is usually around 10 to 15 minutes, but it's worth it. Their food is amazing! Oh, and if you download their app, you can get a 20% discount on your first order.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Dough Stick, Beef Congee

You don’t come for the service or the atmosphere. You come for good Cantonese rice noodle rolls, congee, noodles, and other snacks that’s fairly priced. I always like their truffle flavoured rice noodles and fried dough stick wrapped in rice noodle. Nostalgic and comforting for anyone who grew up having this food!

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Rice Noodle Roll, Shredded Pork and Gold Preserved Egg Congee, Dough Stick

Food: above average. Price: good. Service: still have room to improve.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Rice Noodle Roll, Dough Stick, Hong Kong Rice Noodle Roll, Beef Congee, Chicken Congee

The cashier has a bad attitude! Have you taken gunpowder? Come to pick up a takeaway, and I have to be scolded by you? If you can't stand in front of the counter, why don't you ask me to stand somewhere else? Really pissed off 😡

Service: 1

If you have good standards, you can go back again and again.

Atmosphere: 4

Food: 4

Service: 4

I went to pick an uber delivery.. one of their worker's behavior was terrible. Literally she doesn't show any humanity while she is talking, just commanding and shouting at me. I can understand the store is busy, but they cannot show that arrogance behavior to the people who visit there. Very bad experience.. these kind of people are spoiling the reputation of the businesses.

Service: 1