On Aug 30, 2025, at Little Caesars Drive (Order #4923-0001), I experienced extremely unprofessional and disrespectful treatment from two employees.
When I first entered the restaurant, I waited patiently until it was my turn. I showed the first employee the customer’s name from my mobile screen. She insisted I enter a code, but I explained that this order did not require one. I even showed her the screen, but she refused to look and was not convinced. Another worker came over, checked the screen, and confirmed that no code was required. She told me the order was not ready yet and asked me to wait.
Later, the first employee returned and told me that I “had to be more polite.” I asked what I had done wrong, since I had not disrespected her, and I reminded her that employees should also be polite with customers. She then told me to leave, said there was no order for me, and insulted me by calling me a “donkey” in a language I understand. The second worker then came back, asked me to leave and cancel the order, but I explained that I cannot cancel because I am only the delivery driver. I asked her to please give me the order so I could complete the delivery.
After a long delay, she finally gave me the order, but in a scattered and careless way that made it impossible to properly place in my bag. She then told me not to return again or she would call the police, while the first employee continued insulting me. During this, she also made a discriminatory remark, saying that “people like you are not accepted in Algeria,” which was completely irrelevant and offensive.
This entire experience was unprofessional, disrespectful, and shameful. I was calm and professional the whole time, but the employees’ insults, rudeness, and discriminatory remarks caused unnecessary delays and humiliation.
Atmosphere: 1
Food: 1
Service: 1
Mory Kia
We ordered a chicken, green pepper, and mushroom pizza, and as you can see in the attached picture, the toppings—including the cheese—look like they were just dumped into the center of the pizza with a shovel. There was no care taken to spread the chicken, peppers, and mushrooms evenly across the pizza.
When I complained, the response I received was, “This is the only way we know how to make pizza.” That answer was very disappointing and shows a lack of care for both service and quality.
I am truly disappointed with both the service and the pizza itself. What makes it worse is that I later saw other customer reviews mentioning the same issue of uneven toppings at this branch, which means it is not just a one-time mistake but an ongoing problem.
It’s really a shame that such delicious ingredients are wasted this way. The owner of this branch should seriously consider retraining the staff to understand the importance of quality, presentation, and customer satisfaction.
Atmosphere: 1
Food: 1
Service: 1
Mahmood Nazari
Very friendly and Respectful staff 😘🤩
Atmosphere: 5
Food: 5
Service: 5
Laura M
Raw dough :(
Dave Sager
Lunch combos always fresh.
Atmosphere: 5
Food: 5
Service: 5
Danielle
Ordered through Ubereats. Was terrible and it's consistently terrible. The BBQ chicken pizza was just tasteless cardboard pizza. Only reason I ordered is because they were open late and they are cheap. Oh they also never gave me my dip I paid for.
Atmosphere: 1
Food: 1
Service: 1
Maryam yousufzai
We did found more than 5 hair in a veggie pizza The management need to have a Strick rule to prevent that for happening
Food: 1
Mi2N CM
I don’t have vast experience but pizza was average and nothing special better than pizza pizza
Daniel Al-saidi
Lady working at night is a gem! Great customer service!
Emmanuela Etienne
Very disapointed came to buy baconpuff with my wife and this Little old lady told me it got discontinued am pretty sure she didn’t want to make them because i came and bought the next day.
On Aug 30, 2025, at Little Caesars Drive (Order #4923-0001), I experienced extremely unprofessional and disrespectful treatment from two employees.
When I first entered the restaurant, I waited patiently until it was my turn. I showed the first employee the customer’s name from my mobile screen. She insisted I enter a code, but I explained that this order did not require one. I even showed her the screen, but she refused to look and was not convinced. Another worker came over, checked the screen, and confirmed that no code was required. She told me the order was not ready yet and asked me to wait.
Later, the first employee returned and told me that I “had to be more polite.” I asked what I had done wrong, since I had not disrespected her, and I reminded her that employees should also be polite with customers. She then told me to leave, said there was no order for me, and insulted me by calling me a “donkey” in a language I understand. The second worker then came back, asked me to leave and cancel the order, but I explained that I cannot cancel because I am only the delivery driver. I asked her to please give me the order so I could complete the delivery.
After a long delay, she finally gave me the order, but in a scattered and careless way that made it impossible to properly place in my bag. She then told me not to return again or she would call the police, while the first employee continued insulting me. During this, she also made a discriminatory remark, saying that “people like you are not accepted in Algeria,” which was completely irrelevant and offensive.
This entire experience was unprofessional, disrespectful, and shameful. I was calm and professional the whole time, but the employees’ insults, rudeness, and discriminatory remarks caused unnecessary delays and humiliation.
Atmosphere: 1
Food: 1
Service: 1
We ordered a chicken, green pepper, and mushroom pizza, and as you can see in the attached picture, the toppings—including the cheese—look like they were just dumped into the center of the pizza with a shovel. There was no care taken to spread the chicken, peppers, and mushrooms evenly across the pizza.
When I complained, the response I received was, “This is the only way we know how to make pizza.” That answer was very disappointing and shows a lack of care for both service and quality.
I am truly disappointed with both the service and the pizza itself. What makes it worse is that I later saw other customer reviews mentioning the same issue of uneven toppings at this branch, which means it is not just a one-time mistake but an ongoing problem.
It’s really a shame that such delicious ingredients are wasted this way. The owner of this branch should seriously consider retraining the staff to understand the importance of quality, presentation, and customer satisfaction.
Atmosphere: 1
Food: 1
Service: 1
Very friendly and Respectful staff 😘🤩
Atmosphere: 5
Food: 5
Service: 5
Raw dough :(
Lunch combos always fresh.
Atmosphere: 5
Food: 5
Service: 5
Ordered through Ubereats. Was terrible and it's consistently terrible. The BBQ chicken pizza was just tasteless cardboard pizza. Only reason I ordered is because they were open late and they are cheap. Oh they also never gave me my dip I paid for.
Atmosphere: 1
Food: 1
Service: 1
We did found more than 5 hair in a veggie pizza
The management need to have a Strick rule to prevent that for happening
Food: 1
I don’t have vast experience but pizza was average and nothing special better than pizza pizza
Lady working at night is a gem! Great customer service!
Very disapointed came to buy baconpuff with my wife and this Little old lady told me it got discontinued am pretty sure she didn’t want to make them because i came and bought the next day.
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Delicious food and amazing specials! Do you like pizza? Come here! 🍕
Almost $4 for a small water bottle what a scam!
Food: 1
Cold & ready
Food: 1
Their pizza is not good the atmosphere is lousy the service they are not welcoming at all their restaurant is dirty I didn't like it
Atmosphere: 1
Food: 1
Service: 1
Very bad service
Atmosphere: 1
Food: 1
Service: 1
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