Ruby House Chinese Food - VANIER

BEAWRE OF DRAGONS AND OIONS

good food

Atmosphere: 5

Food: 5

Service: 5

really solid quality. massive portions, everything was crispy and tasted fresh. pretty decent value, will be order from here again.

Food: 5

Ordered seshwan beef , i got seshwan onion and broccoli stems , also ordered egg foo young, half burnt and the sauce was white like a cornstarch slurry flavorless...very disgusted and don't recommend. This restaurant should be ashamed !!!! Surprised I didn't get sick , yukkk , don't order from here on a Sunday evening .

very poor delivery service
We live only 12 min away by car
When i inquired about wait time I was told 40 min
Odered by phone more then 1 hour ago
Been waiting outside
well now food has arrived
but my delivery is wrong
I ordered a dozen opened egg roll
one plain white rice
One chicken fried rice
one plain mised vegetable

we did undded receive a dozen opened eggrolls
but we receive 3 fried rice container
and one plain veggie mix

plain White rice was for me!
So disapointed
Waited so long also gave a generous tip
But didnt even delivered correctly what i wanted to eat
opened egg rolls were delicious , and the veggies also
It was my first time ordering food at Rubys

Atmosphere: 1

Food: 3

Service: 1

Following a recent comment by J Aquilina, and I quote: “The open-ended egg roll is amongst the finest in the city.” I promised myself that one evening after work I would stop by Ruby House. And so I did. Tonight I ordered four of these famous open egg rolls to properly evaluate them, along with hot and sour soup and Singapore rice noodles. I started with the soup, which was excellent. It was nicely spiced, as a hot and sour soup should be. It's worth the detour. As for the egg roll, aside from its size, which is indeed smaller than average, the filling is excellent, the pork is well seasoned, the cabbage is a little more subtle, and it's a beautiful explosion of flavor. It's cooked well and isn't greasy. An open egg roll that holds together! The only downside was that the plum sauce was a little bland. The Vanier community will appreciate it. As for the Singapore Rice Noodle, it was flavorful and well seasoned with curry. The noodles were cooked to perfection (no water residue), and the portion was generous. The service was very courteous and fast. Overall, I really enjoyed it and wish Ruby House a long life in a neighborhood undergoing transformation.

Atmosphere: 5

Food: 5

Service: 5

First time on Uber eat, very disappointed food was saggy, no flavor not even salt, one of the orders came with 2 shrimps, the short ribs sauce was water, very disappointing to top it up off... they sent over 100 Dollars order with no shops ticks, cutlery or napkins. I am not the person that returns an order but never again.

Food: 1

The chicken Soo Guy was tough to chew the General tos chicken, I don’t know what kind of chicken it was if it was even chicken. I should have known better before I ordered.

Food: 1

The open ended egg roll is amongst the finest in the city. The egg roll served here is slightly shorter than one might be accustomed to. It is crispy and the pork flavours come through in what can only be described as an eruption of flavours. Move over Golden Palace, you’ve met your match! Can’t wait to order them again.

Atmosphere: 5

Food: 5

Service: 5

1. Meat is clean cuts, your not biting into chunks of fat
2. Noodles and rice are not soggy or dry genuinely fresh

Overall quality food you can tell the staff actually cares about what is leaving this place. Will be ordering again!

Atmosphere: 5

Food: 5

Service: 5

Food was much better the next day. Maybe best to not order in when it is so hot out. The spring rolls were good, as was the lemon chicken.

The beef and broccoli was a bit too salty and hot and sour soup was overseasoned.

Food: 4

This was my first time at Ruby's. The guy at the front was super nice and polite. But once we got home to eat the food was terrible. I ordered chow mein and beef and broccoli came just under 40$. Everything tasted like fish and it was super slimy. The beef taste and texture was like fish. Just very dispointing and it was not just me my entire family tasted it and couldn't eat more then 1 or 2 bites .

Food: 1

Service: 4

Rude.

I was shocked by how I was approached. I smiled not out of disrespect, but because I was uncomfortable and didn’t know how to react — English is my fourth language. There was only a 2–3 minute delay between my arrival and the app confirmation.

Your aggressive response and dramatic accusations (cameras, employer, harassment) are completely disproportionate. I stayed calm and respectful. You, on the other hand, were rude and dismissive.

This 1-star is for your arrogant attitude, not for the food.

Atmosphere: 1

Food: 1

Service: 1

The host was very friendly and helpful. Delicious food

Atmosphere: 4

Food: 5

Service: 5

A couple months ago we ordered from the Vanier location and had the best service ever! They have a wonderful and easy to find vegetable option where they offer completely vegetarian friendly and tasty options and it's the first time I've seen a decent sized vegetarian section. The person on the phone was SO NICE and even threw in a free rice with our order. Food was delivered fresh and hot and prices were good. We have since tried other Chinese take out in the area and nothing has come close to the same level of service. This morning we woke up with a craving for Chinese food and it didn't take us long at all to decide where we were ordering from! Ruby House will be our go to from now on!

Atmosphere: 5

Food: 5

Service: 5