I truly hate to give this place a 1 star because we go here often and most of the staff are amazing but the kid who is working Tuesday August 26th at 8pm is the rudest person, this is not our first time with him severing us the first time he huffed and puffed the whole order and tonight he basically threw our subs at us and one almost slid off the counter! This kid needs to be spoken too about his attitude towards customers
Atmosphere: 1
Food: 5
Service: 1
Mike R
Paige is wonderful. She clearly cares about her customers.
Atmosphere: 5
Food: 5
Service: 5
Pam Singh
The lady making our sandwiches was very pleasant and nice, and she even offered my grandchildren to share a cookie on you guys and I really appreciate that. I will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Curt Bennett
Location was already closed more than 30 minutes before closing time on a Friday night. Edit: Visited the following Sunday night and it was already closed an hour before the posted closing time. If the hours are wrong online and on the window sticker, please update them.
Sonia P
Great customer service! Chris and his team are awesome. I ordered the new queso and bacon cheesesteak and it did not disappoint. Lots of free parking as well. I’ll be back
Atmosphere: 5
Food: 5
Service: 5
Caitlin Stewart
Says they close at 11:30 and it’s closed already.
Yueqi Wang
The manger is usually there to keep the business running smoothly.
Atmosphere: 5
Food: 5
Service: 5
Halle
The guy was so nice and kind happy to be working. He gave me a free combo and waited so patiently when my phone wasn’t working said he would have gave it to us anyway! Such a nice gentle men!!!!
Atmosphere: 5
Food: 5
Service: 5
Kevin Chisholm
Great ownership! Very nice couple, thank you.
Atmosphere: 5
Food: 5
Service: 5
Carly Marie
I have been coming to this Mr. Sub for years and the owners are so pleasant and kind people. They always make my sub just how I like it and a friendly atmosphere to visit. Best Sub shop around!
Very sweet people working here every time I visit.
Atmosphere: 5
Food: 5
Service: 5
Melissa Halliwell
Support Canadian.. get your subs from here. Fresh fast and friendly service
Jordan Sterling
They’re always so friendly when I go in, wow. Sub is always perfect. Zero complaints. Definitely a go to spot for me.
Atmosphere: 5
Food: 5
Service: 5
Cyn Carothers
Great service, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Sonia Ahluwalia
We had exceptional service from Mr. Sub in Waterdown. I reached out to Chris on short notice to prepare subs for a bus trip with clients and colleagues, and he went above and beyond to ensure our subs were freshly made and not soggy for the trip. Chris baked fresh buns the day before and stayed late in the evening to prepare the subs. He even came in very early the next day to slice the tomatoes and package separate containers for all the extra toppings and sauces. My clients and colleagues were very happy with lunch! It’s always great to support small businesses, and I truly appreciate Chris’s outstanding attention to detail.
I truly hate to give this place a 1 star because we go here often and most of the staff are amazing but the kid who is working Tuesday August 26th at 8pm is the rudest person, this is not our first time with him severing us the first time he huffed and puffed the whole order and tonight he basically threw our subs at us and one almost slid off the counter! This kid needs to be spoken too about his attitude towards customers
Atmosphere: 1
Food: 5
Service: 1
Paige is wonderful. She clearly cares about her customers.
Atmosphere: 5
Food: 5
Service: 5
The lady making our sandwiches was very pleasant and nice, and she even offered my grandchildren to share a cookie on you guys and I really appreciate that. I will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Location was already closed more than 30 minutes before closing time on a Friday night. Edit: Visited the following Sunday night and it was already closed an hour before the posted closing time. If the hours are wrong online and on the window sticker, please update them.
Great customer service! Chris and his team are awesome. I ordered the new queso and bacon cheesesteak and it did not disappoint. Lots of free parking as well. I’ll be back
Atmosphere: 5
Food: 5
Service: 5
Says they close at 11:30 and it’s closed already.
The manger is usually there to keep the business running smoothly.
Atmosphere: 5
Food: 5
Service: 5
The guy was so nice and kind happy to be working. He gave me a free combo and waited so patiently when my phone wasn’t working said he would have gave it to us anyway! Such a nice gentle men!!!!
Atmosphere: 5
Food: 5
Service: 5
Great ownership! Very nice couple, thank you.
Atmosphere: 5
Food: 5
Service: 5
I have been coming to this Mr. Sub for years and the owners are so pleasant and kind people. They always make my sub just how I like it and a friendly atmosphere to visit. Best Sub shop around!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very sweet people working here every time I visit.
Atmosphere: 5
Food: 5
Service: 5
Support Canadian.. get your subs from here. Fresh fast and friendly service
They’re always so friendly when I go in, wow.
Sub is always perfect. Zero complaints. Definitely a go to spot for me.
Atmosphere: 5
Food: 5
Service: 5
Great service, friendly staff
Atmosphere: 5
Food: 5
Service: 5
We had exceptional service from Mr. Sub in Waterdown. I reached out to Chris on short notice to prepare subs for a bus trip with clients and colleagues, and he went above and beyond to ensure our subs were freshly made and not soggy for the trip. Chris baked fresh buns the day before and stayed late in the evening to prepare the subs. He even came in very early the next day to slice the tomatoes and package separate containers for all the extra toppings and sauces. My clients and colleagues were very happy with lunch! It’s always great to support small businesses, and I truly appreciate Chris’s outstanding attention to detail.
Atmosphere: 5
Food: 5
Service: 5
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