Tim Hortons
145 Hamilton St N, Waterdown
(905) 690-3132
Recent Reviews
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The food is really good when there wasn’t a lot of people in the restaurant. And I love to see the Christmas decorations!
Wheelchair accessibility: At the front door there is a ramp for people in wheelchairs. Most places like these don’t think about that stuff, very cool!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheese Croissant with Cheddar Cheese
Vegetarian options: I love veggies habanero bowl. SOS is fast and I got my order as expected. Friendly environment.
Atmosphere: 5
Food: 5
Service: 5
Speed of service at this location is amazing with pleasantries team member . The interior is very festive and live in up the spirit of the season decoration is amazing. And workers are welcoming and hospitable. Will beback to hang out with friends.
Atmosphere: 5
Food: 5
Service: 5
If I could give 0 stars I would. So be thankful for the 1 star. Out of 6 items ordered 4 came incorrect. 2 baileys hot latte / sausage egg bagel / sausage egg farmers wrap / double stacked muffin / 10 Tim bits…. Instead we got 2 hot chocolate/ egg bagel no sausage / breakfast biscuit no wrap (apparently grill was broken but failed to point this out at order and just made something anyway) / double stacked muffin and the Tim bits was the only correct item… I took the bagel back and they fixed it I took the hot chocolates back and they tried to fix it bless them! trusting that they wouldn’t mess the drinks up again having stressed that we asked for 2 hot baileys lattes, we ended up walking out with our new drinks to start walking home only to find we got hot milk latte no coffee in it topped with cream and candy cane… needless to say I didn't walk back at this point. Please go visit a Tim’s with the older generation behind the tills they seem to understand and speak English very well still!
Atmosphere: 1
Food: 1
Service: 1
I am a drive through customer, and while our interactions are brief, the team at this location is welcoming, personable, and happy to serve you. I am willing to drive further just to have this experience and I am thankful to the team!
Food: 5
Service: 5
Hours of operation is till 11:00pm . Visited them at 10:20 pm and found it CLOSED
Please give proper traning to your new comers . They don’t knoq the diffwrnce between espresso foam and shot
Atmosphere: 1
Food: 1
Service: 1
Dirty coffee cups. Found black pieces in the coffee.
I appreciate how friendly all the staff is especially Maria! She is nice and friendly! Good customer service, good food, nice atmosphere 🥰☺️
Dietary restrictions: You can customize your order especially coffee
Kid-friendliness: I dine here with my daughter everyday.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Croissant with Cheddar Cheese
From friendly and engaging staff, quick and efficient service to getting what I want, the way I want it, when I wanted it. Positive experience from start to finish.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Drive-through / service is slow… staff barely listens to your order, and once the lady gave me a hard time for not moving out of the drivethrough window fast enough… as she had let go of my coffee about 0.1 seconds earlier.
There’s a McDonalds in the same parking lot, don’t bother with this location, there’s another timmies 2min away if you really must.
Atmosphere: 1
Food: 3
Service: 1
Pleasantries of the staff keep us coming , good tasting food and drinks and this location is clean and speed of serving is amazing.
Atmosphere: 5
Food: 5
Service: 5
It's a lovely plac to hang out with friends . Good experience overall
Atmosphere: 5
Food: 5
Service: 5
The employees seem more interested with the customers at the drive thru than the customers at the counter. That is not very good service. And, at least they could look interested.
Atmosphere: 2
Food: 3
Service: 3
Very upsetting, after getting a coffee I used the washroom facilities. While using the facilities someone had knocked on the door and I answered. Then the door opened by and employee for me to yes it’s occupied. Very upsetting and uncomfortable. All that the employee said was we knocked and didn’t hear an answer. After notifying a manager a very similar response was given and no real apology for what happened. If I could give less than 1 star I would. This is very sickening situation that should never happen to anyone else
Atmosphere: 1
Food: 1
Service: 1
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