would be a 0 if I could. whichever lady was closing tonight was unprofessional and disrespectful. My parents and I come here almost every weekend for a milkshake after dinner and are greeted every time by the same LOVELY gentleman who makes us the most delicious milkshakes. Tonight however, we were helped by a different lady. We were served very watered down milkshakes that tasted like straight milk. Only one of them was completely undrinkable (tested by all 3 of us) - wrong consistency and flavour. We had kindly asked to just leave it there and not pay as we wouldn’t drink it. (didn’t ask for a remake or anything else). The lady kept arguing with us that is was not her fault and by this point the kind gentleman we always see was there and had been agreeing with us. She tried to insist we needed to pay for a drink we wouldn’t drink, because she made it incorrectly. The part that really rubbed us the wrong way though, was the fact that she started to complain about us in another language we couldn’t understand for about 2 minutes. This left us in a very uncomfortable position just standing around waiting for them to tell us what was going on in english. (Both of their english was great by the way and we were conversing just fine in english before, hence why we were so caught off guard by the switch)
Ryan Khorram
Excellent ice cream, a bit expensive.
Tim M
This place sucks so much
Elias
The scoop was small, and the ice cream was almost melting as I just got it! Unbelievable...
Atmosphere: 3
Food: 1
Service: 1
RANIA r
The sellers is nice,generous, she is patient with my little kids. They love to go to her.
Kid-friendliness: Yes
Atmosphere: 2
Food: 5
Service: 5
Dhruvi Shah
The owner/ employee during the night shift is not welcoming nor friendly at all! The waffle cones were tasting weird and we (my friends) asked for paper bowl, after which he banged the bowl on the kitchen top. I understand he might be tired but it doesn’t feel good have such experience
Atmosphere: 1
Food: 4
Service: 1
Donna Dong
The cake is phenomenal! It is undoubtedly the best part of the day! Thank you so much for the time and effort that made it such a beautiful experience!
Atmosphere: 5
Food: 5
Service: 5
Mahnoor Afzal
Great flavours.. love halal options
Atmosphere: 5
Food: 5
Service: 5
Marissa Campbell
Talk about shrinkflation. Prices have gone up and the scoops are consistently sooo small now. I’ve been here 3-4 times since the start of the summer (hoping they’ll improve) and every time they are ridiculously small…and they ask you for a tip on top of it, HAH!
Atmosphere: 2
Food: 1
Service: 2
Lennox Grant
I bought two ice creams, each with two scoops, for more than $20. It was not worth the money because there was not enough ice cream on my cones.
I recently visited Baskin Robbins and ordered a mango smoothie, enticed by their claim of using real fruits. To my dismay, after drinking the smoothie, my throat swelled up, and I experienced significant pain and cough. It was evident that they did not use real mangoes but some artificial flavoring, which one can tell by just one sip. I even observed the preparation process and saw no real fruit being used, unlike other brands like Freshly Squeezed that genuinely use real fruit. After paying $9.12, I am highly disappointed with Baskin Robbins. I expected a natural, healthy smoothie and instead got a painful experience. I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Nails for you
Delicious ice cream
Atmosphere: 5
Food: 5
Service: 5
Bre
incredibly overpriced and not even good ice cream
Joseph Spock
Young lady was very kind and patient when I had questions.
Atmosphere: 5
Food: 5
Service: 5
Joe N.
Way overpriced 12 bucks for 2 scoops on a waffle cone!
would be a 0 if I could. whichever lady was closing tonight was unprofessional and disrespectful. My parents and I come here almost every weekend for a milkshake after dinner and are greeted every time by the same LOVELY gentleman who makes us the most delicious milkshakes. Tonight however, we were helped by a different lady. We were served very watered down milkshakes that tasted like straight milk. Only one of them was completely undrinkable (tested by all 3 of us) - wrong consistency and flavour. We had kindly asked to just leave it there and not pay as we wouldn’t drink it. (didn’t ask for a remake or anything else). The lady kept arguing with us that is was not her fault and by this point the kind gentleman we always see was there and had been agreeing with us. She tried to insist we needed to pay for a drink we wouldn’t drink, because she made it incorrectly. The part that really rubbed us the wrong way though, was the fact that she started to complain about us in another language we couldn’t understand for about 2 minutes. This left us in a very uncomfortable position just standing around waiting for them to tell us what was going on in english. (Both of their english was great by the way and we were conversing just fine in english before, hence why we were so caught off guard by the switch)
Excellent ice cream, a bit expensive.
This place sucks so much
The scoop was small, and the ice cream was almost melting as I just got it! Unbelievable...
Atmosphere: 3
Food: 1
Service: 1
The sellers is nice,generous, she is patient with my little kids. They love to go to her.
Kid-friendliness: Yes
Atmosphere: 2
Food: 5
Service: 5
The owner/ employee during the night shift is not welcoming nor friendly at all!
The waffle cones were tasting weird and we (my friends) asked for paper bowl, after which he banged the bowl on the kitchen top.
I understand he might be tired but it doesn’t feel good have such experience
Atmosphere: 1
Food: 4
Service: 1
The cake is phenomenal! It is undoubtedly the best part of the day! Thank you so much for the time and effort that made it such a beautiful experience!
Atmosphere: 5
Food: 5
Service: 5
Great flavours.. love halal options
Atmosphere: 5
Food: 5
Service: 5
Talk about shrinkflation. Prices have gone up and the scoops are consistently sooo small now. I’ve been here 3-4 times since the start of the summer (hoping they’ll improve) and every time they are ridiculously small…and they ask you for a tip on top of it, HAH!
Atmosphere: 2
Food: 1
Service: 2
I bought two ice creams, each with two scoops, for more than $20. It was not worth the money because there was not enough ice cream on my cones.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
I recently visited Baskin Robbins and ordered a mango smoothie, enticed by their claim of using real fruits. To my dismay, after drinking the smoothie, my throat swelled up, and I experienced significant pain and cough. It was evident that they did not use real mangoes but some artificial flavoring, which one can tell by just one sip. I even observed the preparation process and saw no real fruit being used, unlike other brands like Freshly Squeezed that genuinely use real fruit. After paying $9.12, I am highly disappointed with Baskin Robbins. I expected a natural, healthy smoothie and instead got a painful experience. I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Delicious ice cream
Atmosphere: 5
Food: 5
Service: 5
incredibly overpriced and not even good ice cream
Young lady was very kind and patient when I had questions.
Atmosphere: 5
Food: 5
Service: 5
Way overpriced 12 bucks for 2 scoops on a waffle cone!
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