Dairy Queen (Treat)

This Dairy Queen location is owned by a husband and a wife. They provided us with great customer service, were friendly, and made a delicious Blizzard! I will be back to this location for sure.

Atmosphere: 5

Food: 5

Service: 5

Good ice cream

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Fudge Bar, Brownie

Update - I followed up with DQ a month ago as requested in their reply. This was my third call to them to resolve this issue. I have not yet had a reply.

Went in on my birthday to get my free small shake. The person working redeemed my points and the birthday reward for the small shake. So I was out both! The person working did not how to fix the issue. I’ve called DQ twice and was told they would email the owner and the owner would resolve the issue. I also went into the store to speak to the owner and was told that they would give them the message and I would hear from them. I haven’t and I’ve been waiting a month. If you are going to have an app and encourage people to use it, I would hope that both DQ and the store would offer better customer service and store owners would take responsibility and resolve issues.

Don’t frequent too often but when I do , I head to Laurelwood DQ. Service is always so helpful! Special addition of a birthday wish was written on cake no charge. I find they are always attentive and caring , emphasis on caring . Very clean as well! Pricing is a bit steep but with Groupon not so bad …cakes feed a lot of people and they are delish! Also lots of parking in front of store so cakes do not need to be carried too far to the car. Well done DQ! I’m a fan!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 10 ' Ice Cream Cake

Tiny DQ: no seating, just takeout.

Atmosphere: 4

Food: 5

Service: 5

Saturday mornings!!!! Oh God who ever is working that shift, she is fabulous!!! You guys gotta thank her for the thoughtful and helpful attitude. Definitely coming back. :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brownie

Worse dried out hot dog anyone ever served

Atmosphere: 3

Food: 1

Service: 4

Terrible service. Waited 20 minutes to be told that they only take cash. Ever hear of a sign? Never going back to this location.

Absolutely outstanding service! Cashier was incredibly caring and absolutely hilarious. She made the order with such elegance and craftsmanship that made it one of the best experiences I have ever had in Fast Food.

I went in specifically today for a buster bar pack and an orange julius. Out of 6 freezers 3 were completely empty no popsicle style DQ to be had at all, the 3 freezers with items contained limited cakes only. I then went to order an orange julius, only to find out it was sold out along with the other two julius flavours. I then ordered a blizzard which had runny ice cream.The storebased on stock including candles looks like it's about to close. I was very unimpressed.The cashier was welcoming and attentive though, that's this locations saving grace.

This store rocks ice cream

Iconic styles of ice cream. It comes down to personal favorites, but Blizzards and soft cones are the best

I went to the store today (approx 12:50pm) to purchase a cake. When I walked in the door dinged, but no one was around. So I waited a few minutes for an employee to pop out from the back. No one came. Instead, I heard laughter and chatting in the back. The worker, and I believe her friend were in the back chatting. They were too busy chatting that they couldn't hear the door ring when I walked in. Again, I waited a two more minutes hoping the worker would pop their head around the corner to see if there was a customer. But they didn't, I then shouted, "hello". The worker came rushing from the back, and then served me. I got my cake in the end, but I was in a situation I should not have been in. If I had not called out to get her attention, she wouldn't have come out from the back at all. She would have continued chatting. Management needs to be training their employees to position themselves in a spot where they can keep an eye on the door to receive customers while in the back. I'm not against chatting on downtime, but I am annoyed that the worker neglected her duties. Not a great experience today at all.

I went to the store today (approx 12:50pm) to purchase a cake. When I walked in the door dinged, but no one was around. So I waited a few minutes for an employee to pop out from the back. No one came. Instead, I heard laughter and chatting in the back. The worker, and I believe her friend were in the back chatting. They were too busy chatting that they couldn't hear the door ring when I walked in. Again, I waited a two more minutes hoping the worker would pop their head around the corner to see if there was a customer. But they didn't, I then shouted, "hello". The worker came rushing from the back, and then served me. I got my cake in the end, but I was in a situation I should not have been in. If I had not called out to get her attention, she wouldn't have come out from the back at all. She would have continued chatting. Management needs to be training their employees to position themselves in a spot where they can keep an eye on the door to receive customers while in the back. I'm not against chatting on downtime, but I am annoyed that the worker neglected her duties. Not a great experience today at all.

I ordered two strawberry sundaes for my toddlers to enjoy and she filled them up way to much, then when she put the strawberries on the top it starting leaking down the sides. She attemped to clean it with papertowel which i was fine with but after that she took them to the dishwashing sink and started cleaning with a dishcloth. So disgusting my kids are going to hold that, put there fingers in the mouth etc. She brought the cloth straight from the sink too:( Do yourself a favor and go to Boardwalk Grill and Chill.