Firehouse Subs Waterloo Weber St.

Delicious subs! I also like the compostable packaging.

Atmosphere: 5

Food: 5

Service: 5

The service was excellent! The young lady who helped me was very nice :) our sandwiches were ready quickly and food was generously filled. Also bathroom is very clean

Atmosphere: 5

Food: 5

Service: 5

I love this location!! Friendly staff and great subs

Atmosphere: 5

Food: 5

Service: 5

Akhil and Dharmesh were awesome. The meatball sub was super tasty, hot, and packed with flavor. The Cajun fries were crispy and perfectly seasoned. Really enjoyed the food and the vibe they brought. Great service, great food, would definitely go again!

Atmosphere: 5

Food: 5

Service: 5

Disappointed in the service provided today. This location is cheap. The employees don’t know their own policy regarding birthdays. They told me the program has ended when on the website it says differently. I’ve never had an issue with any other firehouse subs as I’ve always had great service. This location consistently lacks.

Service: 1

Awesome place to get great subs!

Atmosphere: 4

Food: 5

Service: 4

First time there and was definitely not disappointed! Had the Hat Trick and a Steak and Cheese. Going on my must have list!!!

Atmosphere: 5

Food: 5

Service: 5

The staff very efficient with the service and very friendly

Atmosphere: 5

Food: 5

Service: 5

Delicious food and great service!

Atmosphere: 5

Food: 5

Service: 5

Bad place to eat in

Atmosphere: 1

Food: 1

Service: 1

Uh-Mazing! Always so good! Lovin the Florida Man's Lunacy hot sauce, sweet and spicy pineapple! 🤤 On a Lg Smoke House Beef & Cheddar Brisket... Makes we want to go back today!

Atmosphere: 5

Food: 5

Service: 5

Pretty disappointed with this location, all other firehouse sub places are often amazing! Credit to them, sandwich still good, bit soggy, but good. They have a promotion where if your name is chosen on a certain day, you can get half off one sub, any size. So I went in today, and went to get two subs, one for me and one for my friend. I order both, I ask for the half off to be placed on the larger sub as it is the more expensive one, the lady at the desk tells me the offer is only on medium and small subs, when the offer is clearly stating one sub of any size, same says on their website under the promo conditions. So I only get half off the smaller sandwich which is just dumb. But while ordering one sandwich, I wanted it with chicken (which it comes with standard), they inform me they don’t have any chicken, fine all good. I ask for turkey instead, only after placing my order do I notice they charge me for the turkey?? I go to the cash and they happily refund me the $2.50, but insane that something like that even happens in the first place. Really needs a management switch up or something, because charging me for something I should be charged for, and not letting me use their own promo as intended is atrocious, also the kitchen does not look clean…

Atmosphere: 5

Food: 5

Service: 1

This location over the past few months has gone downhill. Last year, any subs i got was made to perfection no mess. Now my subs are made sloppy ingredients just thrown with no care and i can't even hold half my sub without everything falling out the bread. There is also ingredients in my sub that i did not ask for or does not come with the sub. There's is no care anymore.

Atmosphere: 2

Food: 2

Service: 3

One star because you have too. Ordered for delivery ans my 2 subs came cold and saugy, as in basicly NO bottom bun due to how saugy it was. I called the atore to get pushed off... so basicly if you want to through your money away as I did with my $40 today this would be the store. If not then just keep searching for the better one to go to.

Atmosphere: 1

Food: 1

Service: 1

Im just uber driver when i get there to pickup at that time she told me to wait for 10mins as I waited there for 15 mins , when it got ready at that time she told me to bring the bag and i parked the car far away from the restaurant. After i just told her you are rude to me , she just downgrade my rating. Time-27 May: 6:45pm

Atmosphere: 1

Food: 1

Service: 1