Gold Roast Coffee Services

Very pleasant in store experience, I bought a DF54 coffee grinder from them and they were super helpful in answering all my questions. Super recommend them for all your coffee needs.

Been dealing with Brenda for a few years now and the service has always been exceptional! Great company to deal with and excellent coffee!

Been with Gold Roast for over a decade. In today's world cannot find better service. Much Thanks!

Great coffee and amazing staff!!

I came in because I was having an issue with my espresso machine. Steve was super friendly, helped diagnose the problem, and informed me there was no need to repair. He also gave us a free coffee. I came prepared to pay for a repair and he wouldn’t take my money. I really appreciate the honesty and will be back in the future when it comes time to upgrade my grinder or machine. There was also a very nice selection of beans from local roasters which he walked us through.

Great shop, great service 10/10

After having several months of back and forth with trying to get my Machine fixed and only being in town for a week. I stumbled upon Gold Roast while looking up local roasters. Thought I'd just give it a shot, explained the situation to them and brought it in the next morning. The following day I got it back and in working order.
Also had been reassured by a local about them.

The owner and staff care about service.

I am so thankful for this store! It is so nice to get a store that cares for their customers so deeply, but more than that, they just become your friends. Mike (the doctor) worked tirelessly on my machine, and he knew I was left without coffee at home. When there were more repairs than expected, I heard it in his voice that he disliked finding that out even more than I did. He helped and got it back in the better-than-new condition in only a couple of weeks. They were so accommodating that I even brought Mike a bottle of wine to say thank you. This level of service is so rare, and I could not recommend them enough for anything coffee machine maintenance-related. Thank you to Steve for opening up this store and making me some incredible espresso and hanging out when I came to pick up my machine.

5 out of 5 stars! Won't be going anywhere else in the future. Enthusiasm and care bleed out of this place.

Thank you guys, and special thanks again to Steve and Mike!

I recently had a funny experience with Gold Roast Coffee Services for repair of my Phillips 2200. My coffee machine had issues with the dispenser and as it turned out the grinder motor. Despite a small hiccup, the team handled the situation perfectly, resolving the conflict with professionalism and care. They quickly fixed both the dispenser and the grinder motor, making my machine squeeze stronger brews. Kudos to Steve and Mike! Highly recommend their repairing services.

Mike did a great job servicing my machine and helped me out fine tuning it afterwards as well. Get service and very knowledgeable

Great service on our 5 year old super auto, and a nice cappuccino while talking coffee.

Great group of people. Great service and very knowledgeable techs. I took my Rocket machine in to get serviced and it has never run as good as it does now. They were even kind enough to make me an espresso on the house while my machine was broken. I fully recommend going here if you need any work done on your machine

Do you do emergency coffee machine repairs? Your company mini van was driving faster than an ambulance and passing all vehicles on a 2-lane heading towards Shakespeare today 06.11.24 Passing on a double solid isn't illegal in Ontario. Passing on a double solid on a hill you can't see over, well, you might get it! Have some patience!

I recently visited Gold Roast Coffee Supply to have my La Pavoni antique espresso machine serviced. My father had tried several other shops with no success, but Gold Roast happily took the machine and had it fixed within a week. Mike even took the time to show me how to properly use the machine. I had an absolutely amazing experience and couldn’t recommend these guys enough for all your coffee service needs. Five stars isn’t enough!

Top-notch customer service, came in same day to fix our machine at our salon! Mike is amazing and always happy to help us at any time:) Thank you Gold Roast, from Clique:)