I always like showing up at this Harvey’s and my food is always amazing! Sucks that they are usually understaffed though, it takes my food a while because of that. Atmosphere is great tho 👍
Parking: There are only 2 reserved spots for Harvey’s and all the other spots in the parking lot are usually full because of browns social house
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chicken Nuggets 5 Combo
Grampa
This location is clean and friendly and I have started to go there as I work on my car close to it. I am a frequent Harvey’s customer and know all of the ones in KW Cambridge. This location is the only one who can not seem to toast a bun. I always order my bun double toasted. Some burn the bun, some do it perfectly, and this one doesn’t even toast it adequately and ignores my request. I understand there is no button and it requires a verbal request for this to be done, but I always point this out to ensure they remember once my whole order is in. This review is not to blast anyone as I love Harvey’s always have always will. Hope this feedback helps increase an amazing location.
Vegetarian options: The Harvey’s veggie burger is the best hands down!! That and a side salad if having mustard instead of sauces and diet drink can be as little as 450 calories.
Atmosphere: 4
Food: 5
Service: 3
Richard Robinson
Stopped by Harvey’s last week, expecting a quick bite, the food was good but the place was ridiculously understaffed, with only two employees trying to handle everything. Bothe the employees were friendly and doing their best they even apologized but the wait time was ridiculous for a fast food spot. I get that there was many customers but it was nothing compared to other restaurants or even Harvey’s I have been to.
The dining area was also a mess probably because there weren’t enough staff to keep up.
I get that staffing issues happen, but if a fast food place can’t deliver food in a reasonable time, it defeats the purpose. Definitely not worth the wait.
Atmosphere: 1
Food: 3
Service: 2
Kelly Luvisotto
We stopped at Harvey's in St. Jacobs before my son's hockey game and had a great meal with excellent hospitality. The staff was friendly, and I was especially grateful when I realized I'd lost my purse during the tournament. Mittal at Harvey's had found it and tried several times to reach me and kept it safe until I returned. Her attentiveness and care made all the difference, and I truly appreciate her honesty. Thank you for taking such good care of my belongings!
Atmosphere: 5
Food: 5
Service: 5
James
Was accused of attacking employees when I was there and told to leave when it was my very first time ever going there
Ashish
They messed up the order. Which is fine by me but try to give me a different order that was already being made for a different customer. When I pointed it out the lady at the front tried to change my order on the POS. This was a frustrating experience
Service: 1
Bansari Pithadiya
Very rude staff wish i can give negative 👎👎👎👎👎👎👎👎 Specially lady that reacting with soo much attitude 👏🏻👏🏻thanks for your words
Atmosphere: 1
Food: 3
Service: 1
Allen Awesomeness
I have nothing against Harvey's.... Well, I do, they've nerfed their burgers, but that's another story.
This review is primarily focused on one occasion with the staff at this location.
While I was eagerly waiting to enjoy my burger and poutine at a table, this Indian guy, the manager I assume, stood towards me for a few minutes. Had no idea what he was doing, but it felt awkward to eat with some dude standing uncomfortably towards me.
Finally bothered to look up, and he was also looking up..... at the TV, which was conveniently mounted right above me. I asked him if he was about to watch something. "It's for you", he replied in a joking way.
AHAHAHAHAHA no.
Yeah that's not funny. I told him I didn't need TV but don't think he heard. He didn't even think of apologizing, let alone recognizing that he was in my personal space. The guy not only continued to configure the TV, but also brought along his wife, or Indian friend, or whatever to stand towards me. Great. They obviously wanted to watch TV.
I didn't finish my poutine and left immediately.
Atmosphere: 2
Food: 4
Service: 3
Pranav Sidharthan
It was my first visit to the Harvey's on the Northbridge side, and I found it to be a pleasant experience. The place wasn't busy, it was well-maintained and clean, with plenty of parking available. The staff were friendly, and I ordered a Chicken Bacon Ranch, which tasted great. I would definitely recommend this spot to anyone in the area.
Atmosphere: 5
Food: 5
Service: 5
akshay josan
I’ve been there couple times. It was too hot in there. Seems like they are saving electricity. Not good for summers.
Unfortunately after several visits here with slow service and then tonight’s visit sadly I’d suggest trying somewhere else. Used the drive thru and was told it would take a few minutes and asked to pull into one of the reserved spots. After waiting for nearly 15 mins I went inside which was irritating as the whole point of drive thru is so you can stay in car for many reasons. After a minute or so someone came out with the order before I was able to speak with someone . I expressed my disappointment with the wait time which was given a simple “sorry”. Got home to find the one meal was incorrect and a minor error of the wrong dipping sauce. I called the restaurant to discuss and was told I could come back right now for a new burger… I expressed that it had already taken a good amount of time and I was back home already so that wasn’t an option. I asked if they could take my name for when/ if I decided to come back… she said no but you can come tomorrow… I appreciate the attempt however after the lengthy wait for the food I wasn’t feeling like much negotiating was needed. I think perhaps some training in customer service and organization might help this location improve.
Atmosphere: 1
Food: 2
Service: 1
Dawn Malmquist
I don't eat a lot of takeout but I do enjoy Harvey's. The Northfield location is just around the corner from where I work. Chicken sandwich was fine but was very disappointed with the salad. The container was almost empty and no house dressing was available. The service was slow for the amount of staff working.
Atmosphere: 4
Food: 3
Service: 4
Mystik Gaming
This is a relatively new location but service was great, the food was hot & the restaurant is clean bright and welcoming. We'll definitely be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Onion Rings
Justin Wong
First time at this Harvey's. Ordered through the mobile app. Going inside to pick it up, and the restaurant was really clean. Employees were friendly and greeted me as I came. App wait time was pretty accurate, and food was extremely fresh and hot which was nice to see. Tried the Pickle Pickle poutine, had great flavour, lots of toppings and a good value. Will be back again!
Atmosphere: 4
Food: 5
Service: 5
M. G.
Loved our experience here which was greatly enhanced by the wonderful lady at the driveway window. Her beautiful disposition, great customer service and engaging disposition were a breath of fresh air! Keep up the great work!!!! :)
I always like showing up at this Harvey’s and my food is always amazing! Sucks that they are usually understaffed though, it takes my food a while because of that. Atmosphere is great tho 👍
Parking: There are only 2 reserved spots for Harvey’s and all the other spots in the parking lot are usually full because of browns social house
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chicken Nuggets 5 Combo
This location is clean and friendly and I have started to go there as I work on my car close to it. I am a frequent Harvey’s customer and know all of the ones in KW Cambridge. This location is the only one who can not seem to toast a bun. I always order my bun double toasted. Some burn the bun, some do it perfectly, and this one doesn’t even toast it adequately and ignores my request. I understand there is no button and it requires a verbal request for this to be done, but I always point this out to ensure they remember once my whole order is in. This review is not to blast anyone as I love Harvey’s always have always will. Hope this feedback helps increase an amazing location.
Vegetarian options: The Harvey’s veggie burger is the best hands down!! That and a side salad if having mustard instead of sauces and diet drink can be as little as 450 calories.
Atmosphere: 4
Food: 5
Service: 3
Stopped by Harvey’s last week, expecting a quick bite, the food was good but the place was ridiculously understaffed, with only two employees trying to handle everything. Bothe the employees were friendly and doing their best they even apologized but the wait time was ridiculous for a fast food spot. I get that there was many customers but it was nothing compared to other restaurants or even Harvey’s I have been to.
The dining area was also a mess probably because there weren’t enough staff to keep up.
I get that staffing issues happen, but if a fast food place can’t deliver food in a reasonable time, it defeats the purpose. Definitely not worth the wait.
Atmosphere: 1
Food: 3
Service: 2
We stopped at Harvey's in St. Jacobs before my son's hockey game and had a great meal with excellent hospitality. The staff was friendly, and I was especially grateful when I realized I'd lost my purse during the tournament. Mittal at Harvey's had found it and tried several times to reach me and kept it safe until I returned. Her attentiveness and care made all the difference, and I truly appreciate her honesty. Thank you for taking such good care of my belongings!
Atmosphere: 5
Food: 5
Service: 5
Was accused of attacking employees when I was there and told to leave when it was my very first time ever going there
They messed up the order. Which is fine by me but try to give me a different order that was already being made for a different customer. When I pointed it out the lady at the front tried to change my order on the POS. This was a frustrating experience
Service: 1
Very rude staff wish i can give negative 👎👎👎👎👎👎👎👎
Specially lady that reacting with soo much attitude 👏🏻👏🏻thanks for your words
Atmosphere: 1
Food: 3
Service: 1
I have nothing against Harvey's.... Well, I do, they've nerfed their burgers, but that's another story.
This review is primarily focused on one occasion with the staff at this location.
While I was eagerly waiting to enjoy my burger and poutine at a table, this Indian guy, the manager I assume, stood towards me for a few minutes. Had no idea what he was doing, but it felt awkward to eat with some dude standing uncomfortably towards me.
Finally bothered to look up, and he was also looking up..... at the TV, which was conveniently mounted right above me. I asked him if he was about to watch something. "It's for you", he replied in a joking way.
AHAHAHAHAHA no.
Yeah that's not funny. I told him I didn't need TV but don't think he heard. He didn't even think of apologizing, let alone recognizing that he was in my personal space. The guy not only continued to configure the TV, but also brought along his wife, or Indian friend, or whatever to stand towards me. Great. They obviously wanted to watch TV.
I didn't finish my poutine and left immediately.
Atmosphere: 2
Food: 4
Service: 3
It was my first visit to the Harvey's on the Northbridge side, and I found it to be a pleasant experience. The place wasn't busy, it was well-maintained and clean, with plenty of parking available. The staff were friendly, and I ordered a Chicken Bacon Ranch, which tasted great. I would definitely recommend this spot to anyone in the area.
Atmosphere: 5
Food: 5
Service: 5
I’ve been there couple times. It was too hot in there. Seems like they are saving electricity. Not good for summers.
Atmosphere: 1
Food: 4
Service: 5
Restaurantji Recommends
Unfortunately after several visits here with slow service and then tonight’s visit sadly I’d suggest trying somewhere else. Used the drive thru and was told it would take a few minutes and asked to pull into one of the reserved spots. After waiting for nearly 15 mins I went inside which was irritating as the whole point of drive thru is so you can stay in car for many reasons. After a minute or so someone came out with the order before I was able to speak with someone . I expressed my disappointment with the wait time which was given a simple “sorry”. Got home to find the one meal was incorrect and a minor error of the wrong dipping sauce. I called the restaurant to discuss and was told I could come back right now for a new burger… I expressed that it had already taken a good amount of time and I was back home already so that wasn’t an option. I asked if they could take my name for when/ if I decided to come back… she said no but you can come tomorrow… I appreciate the attempt however after the lengthy wait for the food I wasn’t feeling like much negotiating was needed. I think perhaps some training in customer service and organization might help this location improve.
Atmosphere: 1
Food: 2
Service: 1
I don't eat a lot of takeout but I do enjoy Harvey's. The Northfield location is just around the corner from where I work. Chicken sandwich was fine but was very disappointed with the salad. The container was almost empty and no house dressing was available. The service was slow for the amount of staff working.
Atmosphere: 4
Food: 3
Service: 4
This is a relatively new location but service was great, the food was hot & the restaurant is clean bright and welcoming. We'll definitely be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Onion Rings
First time at this Harvey's. Ordered through the mobile app. Going inside to pick it up, and the restaurant was really clean. Employees were friendly and greeted me as I came. App wait time was pretty accurate, and food was extremely fresh and hot which was nice to see. Tried the Pickle Pickle poutine, had great flavour, lots of toppings and a good value. Will be back again!
Atmosphere: 4
Food: 5
Service: 5
Loved our experience here which was greatly enhanced by the wonderful lady at the driveway window. Her beautiful disposition, great customer service and engaging disposition were a breath of fresh air! Keep up the great work!!!! :)
Food: 5
Service: 5
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