Good was so Fresh and service was fast and efficient and they even sang Happy Birthday to me with a complimentary dessert (see pic)... so delicious 😋!
Atmosphere: 5
Food: 5
Service: 5
Guardian Of the galaxy
The place is amazing and staff are incredible. Thank you
Atmosphere: 5
Food: 5
Service: 5
Natasha Hayward
Amazing food, small restaurant so not the best for large groups. Staff are fast and friendly. Absolutely best beef teriyaki!!!
Atmosphere: 5
Food: 5
Service: 5
Arisha Salehin
Didnt even want to leave this review because I dont want this place more crowded than it already is but they deserve. Absolutely love this place, service is amazing and sushi is top notch with the biggest pieces of salmon in their rolls I’ve ever seen. This place has ruined all other sushi places for me. Only drawbacks are that the location is pretty small and they dont do reservations for 2 people.
Atmosphere: 4
Food: 5
Service: 5
S R
one of the very bust sushi restaurants in Waterloo region!
Atmosphere: 5
Food: 5
Service: 5
Victor Karaboychev
Fast service, all you can eat Japanese food. Sushi was pretty good.
Atmosphere: 4
Food: 5
Service: 5
Ignacia Fuentes Toledo
food was great but the server joey crop dusted us really badly. my friend went to the bathroom and threw up afterward so that was really off putting.
Bukola Adeniyi
Cool place for all you can eat sushi. Kinda pricey tho at like 45.99 per person (adults). Went here with some friends. Got take out instead. Loved the gold bento box. Ate everything!!
Atmosphere: 3
Food: 5
Service: 3
Susu
I used to come here all the time. It’s been a while since I’ve been so I decided to have my favourites again. After eating some sashimi and one roll, I received my short rib. One bite into it and i had to spit it out. It was sour and bad. My friend and I lost our appetite and couldn’t eat anymore. They still charged us $90 and even told us the chef tried my food to tell us there’s nothing wrong with it…. That was a first. No longer coming here.
Hunter T
I visited Jinzakaya a few months ago with a group of four adults and a younger child. The restaurant has a cozy, authentic vibe with a small dining room packed with tables, which gives it a bustling feel. However, our experience was mixed.
When we arrived, we were waiting for the rest of our party and were told we couldn’t be seated unless we wanted our dining time to start immediately. Once seated, we were placed at a middle table that was attached to another party, which felt a bit cramped.
There are signs all over the restaurant outlining rules and limits on certain menu items, which made the atmosphere feel a bit strict. The staff were firm about enforcing the time limit for our meal, and while the food itself was fresh and delicious, the ordering system was slow and the staff weren’t particularly friendly or accommodating.
Unfortunately, despite the quality of the food, the overall experience wasn’t welcoming enough for us to want to return. It’s a shame, because the flavors were great — but the service and environment didn’t match.
Disappointed that the quality of the food at Jinzakaya has declined while the price has gone up. This used to be my favourite sushi restaurant, but there is no longer any good tuna on the menu and all the rolls seem focused on fillers rather than fish. They also removed the Tonkotsu ramen which was always my favourite. Seems the focus is more on Japanese appetizers rather than sushi now.
Atmosphere: 5
Food: 2
Service: 5
Shanthi Meena
Not Kid Friendly I wish I could give zero stars, but the minimum is one.
I visited with my 13-month-old and gave him just a couple of edamame because he couldn’t sit and watch us eat. The staff (her name is THEN or THAN or something) immediately told me that if I fed my baby again, I would be charged. Yes, when asked earlier if he would eat, I said no—but feeding a toddler two edamame shouldn’t cause such an issue as we are 4adults paying 160$ including tip. The least i expect is politeness.
What bothered me most was not the policy but the way the staff handled it. The response was extremely rude, as if I was trying to eat for free. She kept looking at us as if we were doing something wrong, which completely ruined our mood.
We have been regulars and genuinely liked this restaurant, but after this experience we will not be coming back. Charging $5 for children aged 0–4 years is already unreasonable, and with staff behavior like this, it’s definitely **not kid-friendly**
Food: 4
Service: 1
Akina
The salmon sashimi was off. It had a very unpleasant odor.
Saad Duraiz
I have been coming here for years and the food is always delicious, service excellent, and amazing great vibe.
Sure the place is pricey but that’s their value proposition. I’d still be back.
Atmosphere: 5
Food: 5
Service: 5
Cely Babin
Nice place, sushi wasn’t exactly what I liked but could be great for someone else! Service was great
Good was so Fresh and service was fast and efficient and they even sang Happy Birthday to me with a complimentary dessert (see pic)... so delicious 😋!
Atmosphere: 5
Food: 5
Service: 5
The place is amazing and staff are incredible. Thank you
Atmosphere: 5
Food: 5
Service: 5
Amazing food, small restaurant so not the best for large groups. Staff are fast and friendly. Absolutely best beef teriyaki!!!
Atmosphere: 5
Food: 5
Service: 5
Didnt even want to leave this review because I dont want this place more crowded than it already is but they deserve. Absolutely love this place, service is amazing and sushi is top notch with the biggest pieces of salmon in their rolls I’ve ever seen. This place has ruined all other sushi places for me. Only drawbacks are that the location is pretty small and they dont do reservations for 2 people.
Atmosphere: 4
Food: 5
Service: 5
one of the very bust sushi restaurants in Waterloo region!
Atmosphere: 5
Food: 5
Service: 5
Fast service, all you can eat Japanese food. Sushi was pretty good.
Atmosphere: 4
Food: 5
Service: 5
food was great but the server joey crop dusted us really badly. my friend went to the bathroom and threw up afterward so that was really off putting.
Cool place for all you can eat sushi. Kinda pricey tho at like 45.99 per person (adults). Went here with some friends. Got take out instead. Loved the gold bento box. Ate everything!!
Atmosphere: 3
Food: 5
Service: 3
I used to come here all the time. It’s been a while since I’ve been so I decided to have my favourites again. After eating some sashimi and one roll, I received my short rib. One bite into it and i had to spit it out. It was sour and bad. My friend and I lost our appetite and couldn’t eat anymore. They still charged us $90 and even told us the chef tried my food to tell us there’s nothing wrong with it…. That was a first. No longer coming here.
I visited Jinzakaya a few months ago with a group of four adults and a younger child. The restaurant has a cozy, authentic vibe with a small dining room packed with tables, which gives it a bustling feel. However, our experience was mixed.
When we arrived, we were waiting for the rest of our party and were told we couldn’t be seated unless we wanted our dining time to start immediately. Once seated, we were placed at a middle table that was attached to another party, which felt a bit cramped.
There are signs all over the restaurant outlining rules and limits on certain menu items, which made the atmosphere feel a bit strict. The staff were firm about enforcing the time limit for our meal, and while the food itself was fresh and delicious, the ordering system was slow and the staff weren’t particularly friendly or accommodating.
Unfortunately, despite the quality of the food, the overall experience wasn’t welcoming enough for us to want to return. It’s a shame, because the flavors were great — but the service and environment didn’t match.
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
Disappointed that the quality of the food at Jinzakaya has declined while the price has gone up. This used to be my favourite sushi restaurant, but there is no longer any good tuna on the menu and all the rolls seem focused on fillers rather than fish. They also removed the Tonkotsu ramen which was always my favourite. Seems the focus is more on Japanese appetizers rather than sushi now.
Atmosphere: 5
Food: 2
Service: 5
Not Kid Friendly
I wish I could give zero stars, but the minimum is one.
I visited with my 13-month-old and gave him just a couple of edamame because he couldn’t sit and watch us eat. The staff (her name is THEN or THAN or something) immediately told me that if I fed my baby again, I would be charged. Yes, when asked earlier if he would eat, I said no—but feeding a toddler two edamame shouldn’t cause such an issue as we are 4adults paying 160$ including tip. The least i expect is politeness.
What bothered me most was not the policy but the way the staff handled it. The response was extremely rude, as if I was trying to eat for free. She kept looking at us as if we were doing something wrong, which completely ruined our mood.
We have been regulars and genuinely liked this restaurant, but after this experience we will not be coming back. Charging $5 for children aged 0–4 years is already unreasonable, and with staff behavior like this, it’s definitely **not kid-friendly**
Food: 4
Service: 1
The salmon sashimi was off. It had a very unpleasant odor.
I have been coming here for years and the food is always delicious, service excellent, and amazing great vibe.
Sure the place is pricey but that’s their value proposition. I’d still be back.
Atmosphere: 5
Food: 5
Service: 5
Nice place, sushi wasn’t exactly what I liked but could be great for someone else! Service was great
Atmosphere: 4
Food: 2
Service: 4
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