I am very disappointed with the service I received. I ordered a large pizza with extra Alfredo sauce, but it arrived without the extra sauce. When I complained, I was told a new pizza would be made for me. However, when I went back to the store, I was informed that I would have to wait another 25–30 minutes for the replacement. This is extremely frustrating, as the order should have been prepared correctly the first time, and now I am being inconvenienced further by having to wait again.
Atmosphere: 1
Food: 1
Service: 1
Draco
Tried to place an order for pick up and got hung up on. Workers name was Rajesh or something like that. Was very rude over the phone.
Albert Wang
I called to confirm my home address and was told I could get a birthday pizza, but they said I had to show my ID in person at the store to place the order. So I drove there, but when I arrived, they told me my home address was not in their delivery area—even though just a few minutes earlier they confirmed over the phone that it was. Not even five minutes later, they denied it. Domino’s official Facebook page clearly states that addresses within 4 km are eligible. Very poor service.
Service: 1
Aidan B
Quality of food and service is poor compared to other pizza restaurants
Atmosphere: 1
Food: 1
Service: 1
barb gaul
Nailed it! Our order was on spot, on time and delicious.
Atmosphere: 5
Food: 5
Service: 5
Andrea Grischow
My Dominos in Wloo never disappoints! Quick and very hot and tasty with perfect amount of toppings. Delivery person friendly :)
Atmosphere: 5
Food: 5
Service: 5
pauline Boss
Was very easy to order online, service was quick and order was accurate!
Atmosphere: 4
Food: 5
Service: 5
Matt
Absolutely perfect pan pizza!!
Food: 5
Service: 5
Navdeep Singh
Great employees and great customer service. Helped me in my last moments of physical disability. Thanks again for being so kind!! Must visit.
Atmosphere: 5
Food: 5
Service: 5
deb cormier
Excellent customer service. Both pizzas we ordered (try the pan crust and get it well done, trust me on this.) were really delicious. Having said that, we only order when there are 50% off codes , otherwise , it's too pricey.
Will not be returning to this location, ordered ahead of time to pick up at a set time. They must have made it when ordered, at pick up time it was dried out cold and minimal toppings. Should have checked it before I left, I would have never paid for my order the way it was!
Atmosphere: 1
Food: 1
Service: 1
G M
This is a store with no honor. Sent out coupons but when called in, owner says please hold, then leave you holding for >30min till you hang up. It is much better to just say no, we do not accept coupons. If you have no intention to honor your coupon flyers, do not send them out and do not waste customer's time
Atmosphere: 1
Food: 2
Service: 1
Dave Klassen
We came here for a pickup. Everything was ready. The pizza was good. Thanks, Domino's!
Food: 5
Service: 5
Nikki C
Pizza was great! Ready on time and the service was amazing…my daughter went to pick it up (it was a lot of pizza for a party) and they even helped her take it out to the car 🙂
Atmosphere: 5
Food: 5
Service: 5
Stephanie
TLDR; Usually great service, this last time it was lacking a lot and makes us not want to come back.
My husband and I usually order pizza for delivery from this location with his app at least once usually twice a month. We've never had a problem until this last time. A couple weeks ago we had some free pizza gift certificates (courtesy of the Panthers game). Saturday night I called and ordered a free pizza for pickup as well as some garlic fingers. Everything was fine.
But then on Sunday I called to place an order. The woman who answered the phone hung up on me. So I called back. The man who answered said she had answered from the back phone but they had been having problems with it. Fine. I wasn't happy about that but I could understand. I went to place my order for my free pizza and he started to grill me on where I got the gift certificate. (Because I called from the same phone as the night before I felt like he thought I was reusing the same certificate as the night before. I wasn't. We had 5 of them.) I didn't like the tone but I understand that you need to know where they are coming from. At the end he gruffly told me to make sure I give the certificate over when I pick up the pizza.
When my husband went inside to pick up the pizza he gave the man working the name. When he handed over the certificate the man scoffed and rolled his eyes at my husband. My husband got the pizza and came home.
The whole interaction just rubbed us both the wrong way. First being hung up on and then the attitude and everything really makes me not want to go back.
We likely will and if this happened to be a fluke and not happen again then I will edit my review to reflect that. As it stands currently, it is no longer a 5 star pizza place.
I am very disappointed with the service I received. I ordered a large pizza with extra Alfredo sauce, but it arrived without the extra sauce. When I complained, I was told a new pizza would be made for me. However, when I went back to the store, I was informed that I would have to wait another 25–30 minutes for the replacement. This is extremely frustrating, as the order should have been prepared correctly the first time, and now I am being inconvenienced further by having to wait again.
Atmosphere: 1
Food: 1
Service: 1
Tried to place an order for pick up and got hung up on. Workers name was Rajesh or something like that. Was very rude over the phone.
I called to confirm my home address and was told I could get a birthday pizza, but they said I had to show my ID in person at the store to place the order. So I drove there, but when I arrived, they told me my home address was not in their delivery area—even though just a few minutes earlier they confirmed over the phone that it was. Not even five minutes later, they denied it. Domino’s official Facebook page clearly states that addresses within 4 km are eligible. Very poor service.
Service: 1
Quality of food and service is poor compared to other pizza restaurants
Atmosphere: 1
Food: 1
Service: 1
Nailed it! Our order was on spot, on time and delicious.
Atmosphere: 5
Food: 5
Service: 5
My Dominos in Wloo never disappoints!
Quick and very hot and tasty with perfect amount of toppings. Delivery person friendly :)
Atmosphere: 5
Food: 5
Service: 5
Was very easy to order online, service was quick and order was accurate!
Atmosphere: 4
Food: 5
Service: 5
Absolutely perfect pan pizza!!
Food: 5
Service: 5
Great employees and great customer service. Helped me in my last moments of physical disability.
Thanks again for being so kind!!
Must visit.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service.
Both pizzas we ordered (try the pan crust and get it well done, trust me on this.) were really delicious.
Having said that, we only order when there are 50% off codes , otherwise , it's too pricey.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Will not be returning to this location, ordered ahead of time to pick up at a set time. They must have made it when ordered, at pick up time it was dried out cold and minimal toppings. Should have checked it before I left, I would have never paid for my order the way it was!
Atmosphere: 1
Food: 1
Service: 1
This is a store with no honor. Sent out coupons but when called in, owner says please hold, then leave you holding for >30min till you hang up. It is much better to just say no, we do not accept coupons. If you have no intention to honor your coupon flyers, do not send them out and do not waste customer's time
Atmosphere: 1
Food: 2
Service: 1
We came here for a pickup. Everything was ready. The pizza was good. Thanks, Domino's!
Food: 5
Service: 5
Pizza was great! Ready on time and the service was amazing…my daughter went to pick it up (it was a lot of pizza for a party) and they even helped her take it out to the car 🙂
Atmosphere: 5
Food: 5
Service: 5
TLDR; Usually great service, this last time it was lacking a lot and makes us not want to come back.
My husband and I usually order pizza for delivery from this location with his app at least once usually twice a month. We've never had a problem until this last time. A couple weeks ago we had some free pizza gift certificates (courtesy of the Panthers game). Saturday night I called and ordered a free pizza for pickup as well as some garlic fingers. Everything was fine.
But then on Sunday I called to place an order. The woman who answered the phone hung up on me. So I called back. The man who answered said she had answered from the back phone but they had been having problems with it. Fine. I wasn't happy about that but I could understand. I went to place my order for my free pizza and he started to grill me on where I got the gift certificate. (Because I called from the same phone as the night before I felt like he thought I was reusing the same certificate as the night before. I wasn't. We had 5 of them.) I didn't like the tone but I understand that you need to know where they are coming from. At the end he gruffly told me to make sure I give the certificate over when I pick up the pizza.
When my husband went inside to pick up the pizza he gave the man working the name. When he handed over the certificate the man scoffed and rolled his eyes at my husband. My husband got the pizza and came home.
The whole interaction just rubbed us both the wrong way. First being hung up on and then the attitude and everything really makes me not want to go back.
We likely will and if this happened to be a fluke and not happen again then I will edit my review to reflect that. As it stands currently, it is no longer a 5 star pizza place.
Atmosphere: 5
Food: 5
Service: 3
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