Mr.Pretzels
500 King St N, Waterloo
(519) 884-2767
Recent Reviews
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Went there yesterday around 11 am and was served my favourite pretzel. It was freshly baked and delicious. The Indian girl working there was super courteous and was prompt in her service. Thank you 😊
Great Service !!
Indian Girl with specs served me great service!
If you have a sweet tooth, definitely come here. Their huge pretzels are freshly made and their service is even better.
Absolutely disgusted by the hygiene practices at this Mr. Pretzel location. While waiting in line, I witnessed an employee pull out a pair of gloves from the box—one fell on the floor. Instead of discarding it, he handed both gloves to the next employee, who then put them on and was about to begin handling food. That glove should have been thrown out immediately—completely unacceptable.
When I raised my concern, rather than acknowledging the mistake, the staff attempted to convince me that the gloves I saw were discarded, even though it was obvious they were not. Instead of taking accountability, they tried to undermine my observation and dismiss my concerns, which I found both condescending and dishonest.
Food safety should be non-negotiable. This experience raised serious concerns, and I won’t be returning.
I love the costumes service it was really friendly I love how the pretzel is hot and fresh and soooo soft 🥨
Amazing pretzels really nice employees I love it I have to go to get pretzels every time I have to go to the mall
❤️
I know that everyone has a bad day sometimes but... to sweep the area when there's people waiting in line to order, not wash your hands afterwards, and continue to work with food is a little much for me.
Their snack easily ranks highest among the ones I have eaten in recent times, no wonder the proudest pocket their pride to stay on queue just to have a taste.
Delicious pretzels. Hard to resist, especially because they make the whole mall smell like pretzels. Service could be a bit better, but that doesn’t change the fact that these pretzels are incredible. Especially the vanilla strawberry one.
Atmosphere: 5
Food: 5
Service: 3
Food quality is really good , workers are all nice with smile on their faces , the smell is just amazing. Best pretzels place no doubt
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Every time we visit the mall it’s a must to visit Mr Pretzels!! Fresh n yummy every time!!! My kids just love them!!! ?
Mr Pretzel is my favorite fast food store. Everything about it is perfect. I have tried everything on their manu and they all were fresh and testing amazing. ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar
My favourite snack, always fresh and testy
Atmosphere: 5
Food: 5
Service: 5
Very soft pretzelssss amazingggggg
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar
Food quality is really good , workers are all nice with smile on their faces , the smell is just amazing. Best pretzels place no doubt
Atmosphere: 5
Food: 5
Service: 5
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