Mr.Pretzels

500 King St N, Waterloo
(519) 884-2767

Recent Reviews

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Gulshan Khatun

Went there yesterday around 11 am and was served my favourite pretzel. It was freshly baked and delicious. The Indian girl working there was super courteous and was prompt in her service. Thank you 😊

Abhinav Khullar

Great Service !!

Indian Girl with specs served me great service!

Pico

If you have a sweet tooth, definitely come here. Their huge pretzels are freshly made and their service is even better.

Nina Hdmi

Absolutely disgusted by the hygiene practices at this Mr. Pretzel location. While waiting in line, I witnessed an employee pull out a pair of gloves from the box—one fell on the floor. Instead of discarding it, he handed both gloves to the next employee, who then put them on and was about to begin handling food. That glove should have been thrown out immediately—completely unacceptable.

When I raised my concern, rather than acknowledging the mistake, the staff attempted to convince me that the gloves I saw were discarded, even though it was obvious they were not. Instead of taking accountability, they tried to undermine my observation and dismiss my concerns, which I found both condescending and dishonest.

Food safety should be non-negotiable. This experience raised serious concerns, and I won’t be returning.

Esraa Shubat

I love the costumes service it was really friendly I love how the pretzel is hot and fresh and soooo soft 🥨

Mariam Mustafa

Amazing pretzels really nice employees I love it I have to go to get pretzels every time I have to go to the mall
❤️

Mandy Ryczke

I know that everyone has a bad day sometimes but... to sweep the area when there's people waiting in line to order, not wash your hands afterwards, and continue to work with food is a little much for me.

- M

Their snack easily ranks highest among the ones I have eaten in recent times, no wonder the proudest pocket their pride to stay on queue just to have a taste.

Zachary Mistry

Delicious pretzels. Hard to resist, especially because they make the whole mall smell like pretzels. Service could be a bit better, but that doesn’t change the fact that these pretzels are incredible. Especially the vanilla strawberry one.

Atmosphere: 5

Food: 5

Service: 3

Omar Shami

Food quality is really good , workers are all nice with smile on their faces , the smell is just amazing. Best pretzels place no doubt

Atmosphere: 5

Food: 5

Service: 5

nagashree padmanabhan

Every time we visit the mall it’s a must to visit Mr Pretzels!! Fresh n yummy every time!!! My kids just love them!!! ?

Roza Mo

Mr Pretzel is my favorite fast food store. Everything about it is perfect. I have tried everything on their manu and they all were fresh and testing amazing. ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Sugar

rue alz

My favourite snack, always fresh and testy

Atmosphere: 5

Food: 5

Service: 5

Guljan Hamoud

Very soft pretzelssss amazingggggg

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Sugar

Omar Mkhlalati

Food quality is really good , workers are all nice with smile on their faces , the smell is just amazing. Best pretzels place no doubt

Atmosphere: 5

Food: 5

Service: 5

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