Mr.Pretzels
500 King St N, Waterloo
(519) 884-2767
Recent Reviews
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I know that everyone has a bad day sometimes but... to sweep the area when there's people waiting in line to order, not wash your hands afterwards, and continue to work with food is a little much for me.
Their snack easily ranks highest among the ones I have eaten in recent times, no wonder the proudest pocket their pride to stay on queue just to have a taste.
Delicious pretzels. Hard to resist, especially because they make the whole mall smell like pretzels. Service could be a bit better, but that doesn’t change the fact that these pretzels are incredible. Especially the vanilla strawberry one.
Atmosphere: 5
Food: 5
Service: 3
Food quality is really good , workers are all nice with smile on their faces , the smell is just amazing. Best pretzels place no doubt
Atmosphere: 5
Food: 5
Service: 5
Every time we visit the mall it’s a must to visit Mr Pretzels!! Fresh n yummy every time!!! My kids just love them!!! ?
Mr Pretzel is my favorite fast food store. Everything about it is perfect. I have tried everything on their manu and they all were fresh and testing amazing. ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar
My favourite snack, always fresh and testy
Atmosphere: 5
Food: 5
Service: 5
Very soft pretzelssss amazingggggg
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar
Food quality is really good , workers are all nice with smile on their faces , the smell is just amazing. Best pretzels place no doubt
Atmosphere: 5
Food: 5
Service: 5
Whenever I go to Conestoga mall I can't resist getting a pretzel. I recommend the strawberry vanilla sauce on side so that you can dip it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Pretzels
Restaurantji Recommends
The caramel flavor is ordinary... I think this is a super ordinary ingredient, but it is not cheap.
Atmosphere: 5
Food: 3
Service: 5
I come to this store almost every time I go to Conestoga mall.And the worst customer service experience I have ever had was today.The pretzels the csr served were cold so i went to her and told her please can you get us new ones as this is cold and not freshThe girl with glasses argued first that this is fresh but it was super cold and chewy. However made a new one after and commented in such a rude way. Saying " just want to let you know it's hot and if you burn yourself that's not our fault.Wow!!!!! What a great customer service. This lady can for sure let the store down.Never going to visit again.
Atmosphere: 1
Food: 1
Service: 1
*chefs kiss* wowzers. I believe the workers name was Shaynita and she was the sweetest kindest food employee I had ever had the pleasure of ordering from and getting to know in that short time. What a doll. I'd recommend this place to everyone from Mario to Princess Diana. Would go here every time I'm in town for a
Atmosphere: 5
Food: 5
Service: 5
Stale pretzels were served to us
The quality of the pretzels went down so much.Up until a few months ago, I loved having a pretzel from here every time I visited the mall. Now, the process of making a pretzel seems so rushed, it is not tasty anymore.
Atmosphere: 3
Food: 1
Service: 4
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