Mr.Sub
585 Weber St N, Waterloo
(519) 884-0079
Recent Reviews
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First time visiting here today. Nicest older gentleman served us. Food was awesome will be returning.
Atmosphere: 5
Food: 5
Service: 5
I see after reading the reviews it’s not just me. There were two people in front of me and I waited almost ten minutes, he gave the girl in front of me a free cookie for waiting and then I bought a footlong sub and drink and he didn’t even bother to give me anything extra. I don’t care about the free cookie but everything I said he responded rude to. He also told the girl in front of me there was no white bread when there clearly was after she pointed it out to him. This is the second time I have seen his arrogant, rude behaviour ordering a sub. Told him I will never be giving him my business again, he also talks to the girl that works there rudely as me and my family have witnessed.
Service: 1
Best subs in town. Great customer service from young lady. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
The line was out the door at lunch time and there was only one person working 😞
The sandwich was still good though
Atmosphere: 3
Food: 4
Service: 1
The guy working was really rude to us… it was honestly ridiculous :( Not sure why, despite us being really nice.
Atmosphere: 1
Food: 1
Service: 1
The man working there was very rude. He had attitude and was very short. He seemed annoyed by our requests. The floor inside was not clean and the store seemed unorganized with vegetables getting mixed in with others. I recommend going to the Mr. Sub on Highland road as the people working there are always very nice and the store is spotless.
Atmosphere: 1
Food: 3
Service: 1
Food was amazing. The girl with spectacles was so nice and helpful. She made a perfect sub for me.
Atmosphere: 5
Food: 5
Service: 5
What a waste of time. Most of the time they never have any buns. Such as the other day at 6:30. We needed 3 subs and she had 2 whole wheat buns left. With an hour and half before closing!! So we had to drive elsewhere to get food.
But this typical of this place. Not to mention they NEVER seem to have the five buns Mr Sub offers.
The owner knows this and doesn't really care as I've spoke to him about this before.
So now I've given up on this waste of time.
The lady working there is very nice. She did mention that the buns would be 15 min. Well who wants to wait 15 min for a
sub.
Sorry owner but you've wasted my time for the LAST time !!
Good luck if this is the way you run a business.
Now wait for the canned answer the owner will post....haha
Try improving the business instead ....right?
Atmosphere: 1
Food: 1
Service: 4
Great customer service by a girl named Janvi,
She made my sub with great attention, and provided different suggestions regarding the subs as it was my first time trying MR.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chips
I love this Mr. Sub, the consideration for cleanliness and ensuring the toppings are covered in between customers is getting rarer and rarer I find at other Mr. Sub locations.
I will always choose this Mr. Sub whenever I'm craving one!
Thank you as always!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went to this location last night. I am a regular customer at this location and the young Indian girl works during that time and she always remember my order, makes perfectly right sub everytime and she is very fast. Also, she is very hardworking, friendly and always smiling. Love this location for my dinner. It was an overall amazing experience.
Atmosphere: 5
Food: 5
Service: 5
This is my go-to sub shop. Their toasted turkey sub is so good, I could eat it every day. The people working here are great. Quick service, fresh veg, I'm always happy.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and super efficient! We always go to this one!
Atmosphere: 5
Food: 5
Service: 5
I usually go here when I get my sandwich fixing. It’s always normally the same people working behind the counter. They are very nice! Always the best attitude, engaging with conversation, and super kind. That alone is a good reason as to why I go here for my subs :)
Atmosphere: 4
Food: 5
Service: 5
Always fresh and friendly staff
Atmosphere: 5
Food: 5
Service: 5
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