OnCoal Halal Restaurant
464 Albert St, Waterloo
(548) 288-5555
Recent Reviews
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Food is very bad they served plain rice with boiled chicken and said it’s Mandi
Money waste
Not satisfied
Atmosphere: 3
Recommended dishes: Single Lamb Mazbi
Food was really good. But it’s was freezing inside , no heat
Atmosphere: 1
Food: 5
Service: 3
Very delicious food.. family atmosphere
Atmosphere: 4
Food: 4
Service: 4
👎🏻👎🏻👎🏻👎🏻Worst lamb Mandi i have ever had zero stars
Food is super salty and test old i would recommend it
Atmosphere: 1
Food: 1
We visited OnCoal Restaurant for dinner and ordered full chicken shawaya for a family of six (2 adults, 4 small kids). The food quality was good, with the chicken being flavorful and well-cooked. However, the masoob was underwhelming due to poor presentation. While the bill was reasonable overall, the portion sizes were insufficient, forcing us to order extra rice. The single-person rice was overpriced at $4.50, giving the impression of upselling.
The atmosphere was just average, offering nothing particularly memorable or inviting. The most disappointing aspect of the experience was the service, which was very slow and affected the overall enjoyment of our meal.
While the food itself has potential, improvements in portion size, service efficiency, and pricing could significantly enhance the dining experience.
Atmosphere: 3
Food: 4
Service: 2
Not honest people, always incorrect portions size. At least go get some basic training oh how to behave decently. Washrooms are dirty no paper towels.
Every time I go I get different portions sizes and when I ask them they argue. And their beverages choices are funny for a ridiculous price
Atmosphere: 1
Food: 3
Service: 1
Very underwhelming food and terrible service. Dry meat, flavorless rice, and terrible quantity for the price. Gave us cups but refused to give us water. Not coming here again.
Atmosphere: 1
Food: 1
Service: 1
Food was good but the service was very bad
Horrible service . Poor ambience.
Atmosphere: 1
Food: 3
Service: 1
Amazing taste and unique menu options. I wish we got a bit more lamb for the BBQ lamb we ordered but aside from that critique, the food was phenomenal.
Restaurantji Recommends
We have visited On Coal more than 7 times in the last year for large gatherings (8 adults and 6 kids). The double mix platter of lamb and chicken are consistently delicious and done so well. The rice are so flavourful. We enjoy it every time and the guests we host love it as well. The team is friendly and always serve us so well. Love the prayer area as well.
Atmosphere: 5
Food: 5
Service: 5
First time and the food was really dry i hope they work on this :(
Atmosphere: 5
Food: 1
Service: 5
I liked their seating arrangements and ambience. However, Customer service is very poor and servers were quiet busy doing their prayers near the dining area while the customers were waiting. Washroom is not at all clean. Not impressed with the Chicken Mandi that I had and i would just give it 2/5 rating for the food. Not going back here again.
Atmosphere: 3
Food: 2
Service: 1
How can you be that cheap I got half chicken shawaya and you send me only 1 sauce is it that expensive for you this food for 2 people should I eat the sauce and the other person just look at me this is very cheap I know arabs aren’t cheap I don’t know what kinda people you guys are when you selling half chicken or more just give the sauce at least 3 don’t be cheap not worth it losing a customer for some cheap sauce when they pay you $30 and more for the order common sense and add rice since day one you guys never have enough rice it is cheaper than the chicken guys just give the people what they pay for the rice never enough I orders over 20 times and the rice never enough and every time I call you guys say will give you more next time and it’s never it’s actually less than before
Excellent food!
Atmosphere: 5
Food: 5
Service: 5
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