Pho Ben Thanh Restaurant

36 Northfield Dr E Unit 1, Waterloo
(519) 880-9788

Recent Reviews

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Oliver Dobes

Authentic, quality Viet-Thai food at decent prices. Ive eaten here for many years and always enjoyed my meal. The flavours are delicious and the menu is big enough to try new things all the time. I highly recommend the Mango Salad, Beef Pad Siew, and the Meat Lover Vermicelli Platter.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Mango, Lemongrass Chicken, Pad See EW, Green Curry

meet chauhan

Amazing experience ! For a great price.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Soup

Mark Smith

My go-to Thai food place for years. Extensive menu with many different flavors. Tom Yum, Pho, Spicy Basil Beef, and Singapore Chicken are my favs.

Oh and don't forget to oder the BBQ pork rolls for an app!

Atmosphere: 4

Food: 5

Service: 5

Chelsey Lynn Whalen

Horrible service from waitress gets annoyed anytime you ask for something.

Atmosphere: 2

Food: 3

Service: 1

Rizgar Kader

Food is amazing i definitely cannot go wrong with that however some of their staff is extremely rude and seem like they get annoyed when you ask for something

Atmosphere: 1

Food: 5

Service: 1

saeid khavandi

Edit(2024): (changing from 5 star to 1) This restaurant used to be awesome! You can see my previous review from 4 years ago below! Unfortunately, past couple of times I have been there the food has been horrible and very disappointing! ! Pad Thai doesn't have any flavour, the curry is too runny! Rice is simply garbage! The atmosphere is no longer the same! Furniture is old and crappy. Bathrooms are not clean! I will not be going back.

My old review from 2019-2020:
Good food! fast service! A lot of people go there for lunch break specially on Fridays! So make sure to book a table or you might end up in line!

Atmosphere: 1

Food: 1

Service: 3

Yilun Yang

The restaurant is conveniently located near to the shopping mall. The place is spacious with plenty of tables and chairs. Food is very delicious and tasty.

Atmosphere: 5

Food: 5

Service: 5

Juliana Arbelaez

Unfortunately we found a cockroach in one of the soups that we ordered last weekend when we were there. After seeing the other reviews, this is not the first time it happens. Can’t believe this place is still open.

Owen Allerton

Fantastic Pho and Thai food - great speedy service! Have been coming here for almost 20 years!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rare Lean Beef Pho

Dave Nicholson

Amazing as always. Fast service

Atmosphere: 5

Food: 5

Service: 4

Robyn Daugherty

Found ROCKS in the food. when brought to the attention of staff, we had to ask for the manager to comeover. To which she responded with asking me to delete the photos. I was here with 2 other guest and only got 2 of the meals taken off the bill after complaining multiple times. The whole experience was aggravating, gross, and unprofessional. Would definitely not recommend this place nor be returning.

Atmosphere: 1

Food: 1

Service: 1

Josh Daugherty

I have gone here a few times. For the most part it has been pleasent and good food. However, I just visted with 2 other guests and had a big issue. Rocks where cooked into one of the noodle dishes. The person bit into one rock which alerted us, then we looked through the food and found even more rocks. This was very gross. When we told the server they apologized and told the manager and kitchen staff. The manager then, without ever coming to the table, took only the meal with rocks found in it off the bill. We then asked for the manager to come over, as this was not a small issue. When she came over she said there was nothing more she could do, and did not know why rocks would be in the food. We then told her we would not be coming back and had photos of the rocks, at which point she said she would talk to the owner, and asked that we delete the photos of the rocks (extremely unprofessional). In the end, we got an apology with 2 meals taken off the bill as this is all they said they could do. I would have recommended this restaurant in the past, but after some small issues in previous years and now this, I will not be recommending but rather warning of this restaurant. Mistakes do happen, and it's understandable but the combination of multiple rocks being found and the pour handling of the situation from staff will mean me and my guests will not be returning.

Atmosphere: 2

Food: 1

Service: 1

Kathy Irwin

Always an enjoyable meal!

Atmosphere: 4

Food: 5

Service: 5

Tom Miller

The food is always delicious at the

Atmosphere: 4

Food: 5

Service: 5

Nom The knight

Was so good it made me forget about my divorce

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Singapore Noodles, Soup, Mango, Salad

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