Good service, clean spot! People working there were kind and very diligent and opened the pizza boxes to make sure we’re good with everything. Polite and service oriented
Kuldip Mehta
Aug 2025: Once again great experience! Amazing service I ordered pickup and it wqs very salty pizza as soon as I complained they delivered replacement within 30 mins
2023: Disha helped to do extra well done.
Atmosphere: 5
Food: 5
Service: 5
Arif Khanani
Great pizza and perfect service
Atmosphere: 5
Food: 5
Service: 5
Candace Askes
I tried ro make a quick order for funnel Fry's the guy who was on the phone told me that the store closes at 1:49 even though everyone else says it closes at 2:00
siah kusaya
Not too good the price
Sandeep Hayer
Always late they take too much long time and never make order on time always late late seriously so frustrating
Atmosphere: 3
Food: 4
Service: 1
MaNi
I only get pizza at this place and it’s always great. Never tried anything else. Surprised to see low ratings.
Atmosphere: 2
Food: 5
Service: 5
Mohammad Nassouh
Had an awesome experience at Pizza Pizza! The food was delicious especially the cheese, which was perfectly melted and super flavorful. Service was quick and friendly, and the place had a clean, comfortable vibe. Definitely a go to spot for a satisfying bite.
Atmosphere: 5
Food: 5
Service: 5
Courtney Willis
We regularly order from this location and always have a good experience. Today Hardik went above and beyond in his delivery and we appreciated it so much! Thanks Pizza Pizza!
Atmosphere: 5
Food: 5
Service: 5
Mohamed
We came to order an Pizza and we were hungry and existed to eat the pizza I ordered a cheese pizza with pepper and olive and they didn't give me wat I order for they gave me cheese pizza with olive but without pepper
I used to order from the store at Ottawa street and today I tried the Albert street one. My order was all burnt and I had ordered tots with dip and they gave me cheesy tots, that too stuck to the paper and paper burnt to crisp. When I went to pick up the order I saw two workers, one was on phone and when he saw me he went to take out the tots. I have attached the photos as well.
Food: 1
Service: 1
Jinendra Shah
Thanks for ruining my Saturday night. Ordered from Uber and it takes time to reply back, when I called the store they were not even sorry and said you gotta deal with Uber. I mean, you sent it! Be a little nicer. Anyways, this was the worst customer service I ever saw in Waterloo.
Gabriel Vinícius
Today, I had a terrible experience at this place. I ordered a sandwich combo and a slice of pizza. I waited 10 minutes—nothing came. I asked for the slice at least. I waited 10 more minutes, and still, no sign of the sandwich.
Long story short, about 8 minutes later, the sandwich finally arrived, and—believe it or not—it tasted horrible and smelled like spoiled chicken.
All this garbage food cost me $21—I felt robbed! SERVICE < 0 FOOD << 0
AVOID THIS LANDFILL OF FOOD! I used to have good experiences with Pizza Pizza, but at this location? RUN AWAY!
Sunny J
Thank you Hardik for your amazing service. He was very friendly the moment I walked in, he went above and beyond to help me, gave me some recommendations too. I really appreciate your help. Would definitely recommend.
Good service, clean spot! People working there were kind and very diligent and opened the pizza boxes to make sure we’re good with everything. Polite and service oriented
Aug 2025:
Once again great experience!
Amazing service
I ordered pickup and it wqs very salty pizza as soon as I complained they delivered replacement within 30 mins
2023:
Disha helped to do extra well done.
Atmosphere: 5
Food: 5
Service: 5
Great pizza and perfect service
Atmosphere: 5
Food: 5
Service: 5
I tried ro make a quick order for funnel Fry's the guy who was on the phone told me that the store closes at 1:49 even though everyone else says it closes at 2:00
Not too good the price
Always late they take too much long time and never make order on time always late late seriously so frustrating
Atmosphere: 3
Food: 4
Service: 1
I only get pizza at this place and it’s always great. Never tried anything else. Surprised to see low ratings.
Atmosphere: 2
Food: 5
Service: 5
Had an awesome experience at Pizza Pizza! The food was delicious especially the cheese, which was perfectly melted and super flavorful. Service was quick and friendly, and the place had a clean, comfortable vibe. Definitely a go to spot for a satisfying bite.
Atmosphere: 5
Food: 5
Service: 5
We regularly order from this location and always have a good experience. Today Hardik went above and beyond in his delivery and we appreciated it so much! Thanks Pizza Pizza!
Atmosphere: 5
Food: 5
Service: 5
We came to order an Pizza and we were hungry and existed to eat the pizza I ordered a cheese pizza with pepper and olive and they didn't give me wat I order for they gave me cheese pizza with olive but without pepper
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The pizza was ok, but nothing great.
Atmosphere: 4
Food: 3
Service: 4
I used to order from the store at Ottawa street and today I tried the Albert street one. My order was all burnt and I had ordered tots with dip and they gave me cheesy tots, that too stuck to the paper and paper burnt to crisp. When I went to pick up the order I saw two workers, one was on phone and when he saw me he went to take out the tots. I have attached the photos as well.
Food: 1
Service: 1
Thanks for ruining my Saturday night.
Ordered from Uber and it takes time to reply back, when I called the store they were not even sorry and said you gotta deal with Uber. I mean, you sent it! Be a little nicer. Anyways, this was the worst customer service I ever saw in Waterloo.
Today, I had a terrible experience at this place. I ordered a sandwich combo and a slice of pizza. I waited 10 minutes—nothing came. I asked for the slice at least. I waited 10 more minutes, and still, no sign of the sandwich.
Long story short, about 8 minutes later, the sandwich finally arrived, and—believe it or not—it tasted horrible and smelled like spoiled chicken.
All this garbage food cost me $21—I felt robbed!
SERVICE < 0
FOOD << 0
AVOID THIS LANDFILL OF FOOD! I used to have good experiences with Pizza Pizza, but at this location? RUN AWAY!
Thank you Hardik for your amazing service. He was very friendly the moment I walked in, he went above and beyond to help me, gave me some recommendations too. I really appreciate your help. Would definitely recommend.
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