Red Swan Pizza
263 Northfield Dr E Unit # 3, Waterloo
(519) 778-1008
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Pizza is okayish, but service is truly awful(UPD: or we had back luck). Same thing happened twice - we ordered (in person) 3 pizzas, they prepared 2. The second time we, having this experience previously, said and repeated explicitly that we need 3 pizzas. Guess what? yes, we got 2.
Better avoid(UPD: or pay enough attention to each step and word).
UPD:
After the owner's reply I'd like to clarify things: We were not charged for 3 pizzas and got 2. Money-wise there were no issues.
The first time it happened they did offer to cook another pizza asap, and we had time to wait.
The second time I guess they offered it too, but we did not have time.
I guess if we paid more attention to the receipts and tried to understand the waiter better it could have been avoided. But again, look at it from our perspective: in a hurry and hunger you come, explicitly ask for 3 pizzas, even discuss ingredients for all three, then you just zone out and wait. Who would really control each step meticulously in this situation and examine the receipt?
Anyways, it seems that the owner cares about customer feedback and even put some effort in investigating the case. Worth bumping up the score a bit.
Atmosphere: 1
Food: 3
Service: 1
Pretty good pizza and made quickly
I loved the sesame seed on the crust that makes them stand out I think
Either way good stuff
Atmosphere: 3
Food: 4
Service: 4
very good pizza.
Atmosphere: 5
Food: 5
Service: 5
This place is top tier pizza. Spicy pierogi pizza is where it's at. It's a small pic up window so not really any seating. There's no washroom to use either, but you pick it up and you leave. Great service great pizza
Very unique with the sesame seeds as well
Atmosphere: 3
Food: 5
Service: 5
Got 50% off deal , pizza was so good, just made my day
Atmosphere: 5
Food: 5
Service: 5
This was the first time at this location and pizza was awesome and sesame crust was delicious ?
Atmosphere: 5
Food: 5
Service: 5
Delicious food, great customer service and nice atmosphere.. will go again….
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Custom Personal Pizza, Pizza
Order a pizza yesterday July 31st after my dentist appointment from across the parking lot. It was a walk-in special. Ordered bacon and mushroom. Because it was my first time ever trying your product I did not tip one because it is a walk-in and two I'm not going to tip for something I haven't tried yet. To say I am disappointed is an understatement. When I went to pick up my pizza the young man behind counter me a side eye like he was annoyed and said have a nice day in an odd tone. I didn't really think much of it because he was probably annoyed he didn't get a tip. Sorry but until I try it not tipping. When I got home I realized the pizza was burnt. Plus it was also very dry and the sesame seeds on the crust fell off instantly when I picked it up. Due to the bad service and not so great food I probably will not return to your location
Food: 2
Service: 2
Here to absolutely RAVE about the donair pizza. East coast tastebuds approve of what you are doing here. It was so incredible. Thank you for feeding my family.
Food: 5
Service: 5
Really good flavourful pizza for around 8 dollars. Definitely satisfied?
Restaurantji Recommends
Friendly atmosphere... Tasty foods...
Nice behavior by staff...
Delicious. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Personal Pizza
Delicious. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Bacon Mushroom
Great pizza and lovely staff ?
Atmosphere: 5
Food: 5
Service: 5
A quality and delicious restaurant is
Atmosphere: 5
Food: 5
Service: 5
Loading...