Ordered a Grande' Dark roast this morning, it was like water, so WEAK, Tasteless!! Very dissappointing! How can you NOT get a simple Brewed Coffee Correct?
Chloe Elisabeth
Exceptional customer serviceš thank you so much!
Matt
It's a good place but there's never any seats
Atmosphere: 3
Food: 5
Service: 5
Gen Boulay
Love a drive thru
Atmosphere: 5
Food: 5
Service: 5
Jason Prince
The gingerbread latte is great!!
Atmosphere: 4
Food: 5
Service: 2
Sam Mattes
The unfriendliness is staggering and so disappointing. I go to this Starbucks most mornings but just canāt anymore as itās actually ruined my morning today. Kat took my order by saying āWhat do you want?ā , didnāt even say hello and kept sighing as I was adding my order. Then at the window barely acknowledged me, kept talking with her coworker and handed off my drinks without a word. I get everyone has off days so I wouldnāt write a review off of one instance, but Iāve had multiple unfriendly, rude experiences with Kat as have multiple of my friends (they recognized her when I said pigtails with red bows). Starbucks stands out by their friendly and warm staff and this location has everything but, itās quite disappointing and not up to par with what the company is all about.
Service: 1
Cassandra Lorraine
If I could give 0 stars to this location I would . I get the same drink every week. Starbucks refresher light ice extra strawberry base a very simple drink to make. And literally EVERY SINGLE TIME for the past 2 months, it's been wrong and made with lemonade, or once had dragonfruit bitties in it. Then I have to wait in line for them to acknowledge the error and wait while they make the drink then it's not made with light ice and extra strawberry base. They are generally pretty friendly and fast but when the same error occurs absolutely every single time a drink is made it's a little much. I will now spend the extra 15 mins driving down the road out of my way to go to another Starbucks or just stop going all together. So disappointing.
Eric Klaver
Well, Starbucks is Starbucks and I will still go there. I found it all so 'mechanic', like a robot factory. However on the other side of the street there was a Tim Hortons (don't have this in Europe). Much wider selection of food, bites and the cappuccino I had was not bad as well. It was just more lively at TH (and busier). Coffee is a matter of taste. Their coffee/cappuccino is ok (I don't mind). Perhaps their are better coffee places, but I was not familiar with the surrounding areas, and I know what their coffee tastes like. In Europe I would rather drink other coffee brands that do have more taste. Nevertheless. The place was clean, too many 'laptop users' occupying tables and a typical Starbucks as any Starbucks is.
Alyssa (sp?) told me itās against company policy to give vanilla cold foam on the side, even if I pay extra for it. Iāve been getting this exact drink here and at other Starbucks for months with no issue. She then offered a bigger cup as solution, but then proceeded to not fill it up to the top.. tell me that wasn't on purpose... in any other cup I've gotten this drink never has it been that low. At $10+ a drink, that was such a poor experience.. definitely don't want to go back there for a long time!
Atmosphere: 1
Food: 1
Service: 1
Alex S
There is a barista (16-july in the morning) at the drive-thru whose behavior consistently changes the moment she recognizes me. Her attitude becomes noticeably cold and curt responses, if any at all, and a complete lack of basic courtesy. From the time I pull up to the window to the moment I pay and say thank you, she doesnāt utter a single word. No greeting, no acknowledgment just an obvious glare and silence.
It's clear something is off, and her demeanor suggests a personal issue, yet I genuinely have no idea what the problem could be. Our past interactions have been nothing but polite and routine on my end. Iāve never experienced anything remarkable or negative that could explain this treatment.
I come to this location because itās convenient, but I see no reason to continue subjecting myself to passive-aggressive, unprofessional behavior from specifically this staff member who seems to have decided thereās an issue, without reason or explanation.
I will be protecting my peace of mind and not returning.
Atmosphere: 4
Food: 4
Service: 1
Navreet Kaur
I just wanted to get this starbucks like for very first time I just want to tried go to the different house and I called the manager to complain about my drink like I ordered the ice lavender with extra form but like you just give me the phone like there is no ice and there is nothing like it taste disgusting And the stuff the girl at window sheās very rude when I called the manager sheās also very rude no apologies nothing I will never come back to the Starbucks just like reading the name of the Starbucks like this is the service usually the Starbucks itās very disgusting and they should know how to talk to the customer and donāt make the faces like in front of a customer if customer asking for the extra napkins like that
Atmosphere: 1
Food: 1
Service: 1
raein
Iāve been a regular customer at this Starbucks for over two years, both personally and for my business coffee orders. Unfortunately, my experience today was extremely disappointing.
I placed a mobile order well in advance (15ā18 minutes before arriving), expecting my coffee to be ready when I got there. Not only was it not ready, but the baristas hadnāt even started making it. After standing in the store for a few minutes, they finally began preparing it.
When I brought up the delay, the staff member responded with attitude and said, āWeāre busy, thatās the processing time,ā without any apology just a dismissive tone and unprofessional body language.
Atmosphere: 5
Food: 3
Service: 1
Norah Farwell
they answer the drive thru so nicely and ask how I'm doing. love all the workers so much, AND I order a frappacino with extra topping and THEY DELIVERED. so yummy
Ordered a Grande' Dark roast this morning, it was like water, so WEAK, Tasteless!! Very dissappointing! How can you NOT get a simple Brewed Coffee Correct?
Exceptional customer serviceš thank you so much!
It's a good place but there's never any seats
Atmosphere: 3
Food: 5
Service: 5
Love a drive thru
Atmosphere: 5
Food: 5
Service: 5
The gingerbread latte is great!!
Atmosphere: 4
Food: 5
Service: 2
The unfriendliness is staggering and so disappointing. I go to this Starbucks most mornings but just canāt anymore as itās actually ruined my morning today. Kat took my order by saying āWhat do you want?ā , didnāt even say hello and kept sighing as I was adding my order. Then at the window barely acknowledged me, kept talking with her coworker and handed off my drinks without a word. I get everyone has off days so I wouldnāt write a review off of one instance, but Iāve had multiple unfriendly, rude experiences with Kat as have multiple of my friends (they recognized her when I said pigtails with red bows). Starbucks stands out by their friendly and warm staff and this location has everything but, itās quite disappointing and not up to par with what the company is all about.
Service: 1
If I could give 0 stars to this location I would . I get the same drink every week. Starbucks refresher light ice extra strawberry base a very simple drink to make. And literally EVERY SINGLE TIME for the past 2 months, it's been wrong and made with lemonade, or once had dragonfruit bitties in it. Then I have to wait in line for them to acknowledge the error and wait while they make the drink then it's not made with light ice and extra strawberry base. They are generally pretty friendly and fast but when the same error occurs absolutely every single time a drink is made it's a little much. I will now spend the extra 15 mins driving down the road out of my way to go to another Starbucks or just stop going all together. So disappointing.
Well, Starbucks is Starbucks and I will still go there. I found it all so 'mechanic', like a robot factory. However on the other side of the street there was a Tim Hortons (don't have this in Europe). Much wider selection of food, bites and the cappuccino I had was not bad as well.
It was just more lively at TH (and busier).
Coffee is a matter of taste. Their coffee/cappuccino is ok (I don't mind). Perhaps their are better coffee places, but I was not familiar with the surrounding areas, and I know what their coffee tastes like.
In Europe I would rather drink other coffee brands that do have more taste.
Nevertheless. The place was clean, too many 'laptop users' occupying tables and a typical Starbucks as any Starbucks is.
Atmosphere: 3
Food: 3
Service: 4
i <3 margarita. so sweet.
Atmosphere: 5
Food: 5
Service: 5
I enjoy bouncing in the bathroom
Restaurantji Recommends
Alyssa (sp?) told me itās against company policy to give vanilla cold foam on the side, even if I pay extra for it. Iāve been getting this exact drink here and at other Starbucks for months with no issue. She then offered a bigger cup as solution, but then proceeded to not fill it up to the top.. tell me that wasn't on purpose... in any other cup I've gotten this drink never has it been that low. At $10+ a drink, that was such a poor experience.. definitely don't want to go back there for a long time!
Atmosphere: 1
Food: 1
Service: 1
There is a barista (16-july in the morning) at the drive-thru whose behavior consistently changes the moment she recognizes me. Her attitude becomes noticeably cold and curt responses, if any at all, and a complete lack of basic courtesy. From the time I pull up to the window to the moment I pay and say thank you, she doesnāt utter a single word. No greeting, no acknowledgment just an obvious glare and silence.
It's clear something is off, and her demeanor suggests a personal issue, yet I genuinely have no idea what the problem could be. Our past interactions have been nothing but polite and routine on my end. Iāve never experienced anything remarkable or negative that could explain this treatment.
I come to this location because itās convenient, but I see no reason to continue subjecting myself to passive-aggressive, unprofessional behavior from specifically this staff member who seems to have decided thereās an issue, without reason or explanation.
I will be protecting my peace of mind and not returning.
Atmosphere: 4
Food: 4
Service: 1
I just wanted to get this starbucks like for very first time I just want to tried go to the different house and I called the manager to complain about my drink like I ordered the ice lavender with extra form but like you just give me the phone like there is no ice and there is nothing like it taste disgusting And the stuff the girl at window sheās very rude when I called the manager sheās also very rude no apologies nothing I will never come back to the Starbucks just like reading the name of the Starbucks like this is the service usually the Starbucks itās very disgusting and they should know how to talk to the customer and donāt make the faces like in front of a customer if customer asking for the extra napkins like that
Atmosphere: 1
Food: 1
Service: 1
Iāve been a regular customer at this Starbucks for over two years, both personally and for my business coffee orders. Unfortunately, my experience today was extremely disappointing.
I placed a mobile order well in advance (15ā18 minutes before arriving), expecting my coffee to be ready when I got there. Not only was it not ready, but the baristas hadnāt even started making it. After standing in the store for a few minutes, they finally began preparing it.
When I brought up the delay, the staff member responded with attitude and said, āWeāre busy, thatās the processing time,ā without any apology just a dismissive tone and unprofessional body language.
Atmosphere: 5
Food: 3
Service: 1
they answer the drive thru so nicely and ask how I'm doing. love all the workers so much, AND I order a frappacino with extra topping and THEY DELIVERED. so yummy
Atmosphere: 4
Food: 4
Service: 5
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