Starbucks

I’ve now had two experiences of placing a mobile order and then being told they ran out of both things I ordered (food and drink), and they ask to replace it with something else (usually something completely unrelated to what I ordered, like a chai when I wanted a sugar cookie cold brew). It’s extremely disappointing that they advertise mobile ordering when it’s clearly not working properly, as the app doesn’t show updated stock. When I ordered a pumpkin loaf the only thing they could replace it with was a pineapple cloud cake which was quite frankly the opposite of what I wanted. It’s really unfortunate that the location is so convenient but the service is severely lacking. I’ve looked at other recent reviews and everyone is saying the same thing - please provide your staff with proper training and get more stock!!! I don’t think it’s fair for students to pay for things they aren’t even getting. Please do better…

Atmosphere: 1

Food: 1

Service: 1

Avoid this location if you can. Very understaffed leading to slow service, mistakes with orders, and dirty bathrooms. Inexplicably doesn't allow mobile orders

Atmosphere: 1

Food: 3

Service: 2

Their staff seem to lack sufficient training, often making mistakes with orders. After you place an order, the staff will ask you, "XX is out of stock, can I replace it with chai tea?" Unless you really like chai tea, it's better to go to Tims in the science building. At least they can offer you something other than chai.

Atmosphere: 4

Food: 1

Service: 3

bad serviceI went in early morning when no one was in line. However I stood for 3 mins and no one came to take my order

The worst java chip, i have ever had. The server first made me a java chip which had no coffee in it. And after i complained, she made me a new one but that one had no chocolate drizzle and no brownie pieces on it and taste was also very bad.

Food: 1

Service: 1

There not open and it's before 10pm

Atmosphere: 1

Food: 1

Service: 1

Rude service, often mess up orders, don’t listen to you the first time and make you repeat what you said.

Service: 1

There not open and it's before 10

Atmosphere: 1

Food: 1

Service: 1

Always remember, it is always good to have a primary location to do some Starbucks at Laurier.

Atmosphere: 5

Food: 5

Service: 5

waited 30 minutes for a drink and when I asked on the status the cup was sitting there waiting to be made.

Service: 1

Usual Starbucks, nothing fancy. Waiting line was

Atmosphere: 3

Food: 3

Service: 3

Terrible service, told us they were closing when we showed up an hour before their posted close time. When I ordered they were slow and messed up my order, and on top of that were incredibly slow to make my order.

Atmosphere: 1

Food: 3

Service: 1

Food is great but service is very very

Atmosphere: 2

Food: 4

Service: 1

Food is great but service is very very slow

Atmosphere: 2

Food: 4

Service: 1

Best coffee I’ve ever had!! Must visit and try their cold brew. Will not disappoint!

Atmosphere: 5

Food: 5

Service: 5