Subway

450 Columbia St W, Waterloo
(519) 954-7827

Recent Reviews

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Frantz Jean-Gilles

Mani is absolutely fantastic! Every time I visit this Subway, Mani goes above and beyond to make sure my order is perfect. The service is fast, friendly, and always with a smile. Mani pays attention to every detail and makes you feel like a valued customer. The restaurant is clean, the ingredients are fresh, and Mani’s positive attitude makes the experience even better. If you’re looking for great food and exceptional service, this is the place to go, thanks to Mani!

Atmosphere: 4

Food: 4

Service: 5

Jasleen Kaur

The store service by mani was very cheap . when we entered the store, she was be like sitting at chair using cellphone, you can pick the order from there no hi nthng customer service was there and when we talk to manager, he was also like that.
Never gonna recommend this store to anyone and also gonna file a complaint regarding this issue online so they can know how to treat customers and make their order properly.

aiden otoole

disgusting food found hair in it, the indian brown lady that was working was screaming at her phone while i was trying to work , asked for a manager and she screamed at me to get out

Atmosphere: 1

Food: 1

Service: 1

Duane Chris

Friendly and helpful staff handled our group of 7 quickly.

Atmosphere: 5

Food: 5

Service: 5

Alex

Turned down my company’s order because it was over $200… How lazy can you be? With Firehouse subs and Jersey Mikes around, Subway shouldn’t even be in business. Absolutely pathetic.

Atmosphere: 1

Food: 1

Service: 1

Christine W

Disgusting... went today the bread was stale the spinach looked awful. So not impressed with the quality and the two girls were rude. Safe food handling definetky not.
Would never go back... I find all subways are getting worse especially the stale bread is always a issue

Atmosphere: 1

Food: 1

Service: 1

Geo Maren

Ordered a snackwich sub, Oct 19/25 the bun was rock hard. I told the Indian lady, and she responded by saying that all their buns are that way. I said no, there are just very OLD!!! I asked for my money back and she called her manager. They spoke for several minutes, after off the phone she said sorry that their policy didnt allow refunds. I said NO I need my money back as the food was not fit to eat. Finally after threating food inspection on her, she reluctantly gave my money back out of the tip jar. I do not recommend anyone spending a dime at this Subway. NOT FRESH!!!

Atmosphere: 1

Food: 1

Service: 1

Mary

The subs we ordered were hard (stale) and had maybe half the meat that was supposed to be in one of their subs. We won't be going back there! It was horrible!

Atmosphere: 2

Food: 1

Service: 2

Gagandeep Kaur

I had a great experience at Subway thanks to Mani! She was super friendly, polite, and quick with my order. You can tell she really cares about making customers happy. My sandwich was made perfectly and with care. It’s not often you come across such positive and professional service—thank you, Mani! Keep up the great work!

Atmosphere: 5

Food: 5

Service: 5

Devon Kane

I walked in to buy a sub and use the bathroom, i was going to the bathroom first and the girl working the counter says “you have to buy something before you use the restroom, we have a lot of drug addicts using drugs in there”

My shoes cost your weekly wage and your calling me a drug addict? On top of that im in a polo shirt (my work shirt) and im 16. Upper management needs to teach them some manners

Didnt even make the sub properly and the toppings look like theyre from last night. Never coming back here to eat…

Atmosphere: 1

Food: 1

Service: 1

Komal Preet Kaur

Excellent

Atmosphere: 5

Food: 5

Service: 5

Cheryl Breen

Great place to eat or take out, Great staff and very friendly, Only $9.49 for a 12 inch Cold Cut cheaper than most other Subways.
Thank You All. P Breen

Atmosphere: 5

Food: 5

Service: 5

Lesley A

I always get fast and friendly service here! My favourite lunch spot.

Atmosphere: 5

Food: 5

Service: 5

Wendy Authier

Mandeep was awesome!

Krishna Sheth

We ordered the two wraps yesterday and the person who helped was literally putting everything in really small amount. Like what are we paying for? Also the wrap was terribly packed and the wrap was cut in two parts? Like why would we order wraps if we needed in half? The person didnt even ask if we wanted cut and didnt even bother to pack the wraps in bag. It was horrible experience. Never going back to that store again.

Atmosphere: 1

Food: 1

Service: 1

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