Subway
50 Westmount Rd N C4, Waterloo
(226) 647-1719
Recent Reviews
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Big shoutout to Prezy at Subway! She is incredibly professional, polite, and attentive. She handled my order quickly and with care, all while keeping a welcoming smile. Employees like her make Subway a place you actually look forward to visiting.”
Food: 5
Service: 5
I like there customer service and they were very polite, it was very busy but she was managing everything in a calm way. People who are doing hard work in such a busy place deserve more respect and appreciation.
Atmosphere: 5
Food: 5
Service: 5
I would like to recommend this place as their service is good even after having only one staff per shift . I appreciate the efforts of people working there as they try to accommodate everyone and make them feel comfortable.
Atmosphere: 5
Food: 5
Service: 5
staff wouldn’t serve me they are too busy talking and said they needed a break instead. will never be going to subway again
wait tym is always more than 25 min . Always spoil the break time ratherthan eating something
Food: 5
Service: 1
Nice place. Very clean. And great staff with smiles on their faces.
Atmosphere: 5
Food: 5
Service: 5
We were served by an employee named Prezy. She was very kind and helpful to us. She made sure that the vegetarian sandwiches were clean and she did keep them aside while changing her gloves frequently to make it sure it’s pure veg. Also, there was a little rush when we ordered but she was very calm and was accessing the situation very well. Great experience going there. Will definitely recommend this place over other locations.
Just had the best sandwich I’ve ever eaten at Subway, thanks to Amandeep! She was super polite, friendly, and made my order with care and perfection. Great service!
Atmosphere: 5
Food: 5
Service: 5
This subway is a spotless place having friendly employees and great customer service. I use to take veggie subs from here. These are delicious and their service is great
Atmosphere: 5
Food: 5
Service: 5
Did not grill my sandwich because the sub was saucy. Other locations do it.
If I am paying for a customized sandwich- I should get how I want it Period!
Employee attitude was poor as well.
Restaurantji Recommends
My favourite place to go on lunch! The girls are so nice and know my order off by heart. Great service and best wrap of my life.
Atmosphere: 5
Food: 5
Service: 5
Wow I’ve never had a meal messed up so badly from a restaurant before. I ordered delivery for 2 sandwiches and the ingredients were just randomly swapped in between each sandwich. The meat, cheese and sauce were all wrong, there was only a tiny amount of lettuce, and the wrong sandwich was toasted. Horrible. Never ordering from here again.
How is this location still in business? The food, service, and staff behavior were absolutely terrible. I'm not sure if the lady preparing the sub couldn't read the instructions or simply didn’t care to follow them, but the sub was completely dry—even though I clearly selected regular sauces. She didn’t even acknowledge my greeting, which came across as quite rude. I expected at least basic customer service skills from Subway staff.
Atmosphere: 1
Food: 1
Service: 1
The lady working there was very rude don’t know how to greet the customers I visited there at 9:30 on 13 May!
They lady works there is rude I visited on May 9th around 2:40pm she don't know how to behave!
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