Subway
160 University Ave West Units 5 & 6, Waterloo
(519) 884-7821
Recent Reviews
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Seemed to be frustrated with me for asking questions and misunderstanding because I got an incorrect answer as well as mishearing my order.
Workers don’t give you the time of day, they much prefer to talk among themselves. Also, the workers need a review on basic hygiene.
Food quality was not good.
Didn't follow instructions properly.
We usually visit this Subway at night and the guys working here at night are honestly amazing, especially one of them we usually see. Super professional but also have a great sense of humor. We went there after a long, stressful exam day, and they really made our mood better. Loved how they made our subs with a smile and some good vibes. Just wanted to drop this review to show some appreciation. You guys are awesome!
Unbearably slow
Rude rude rude! I got a rice bowl with Steak and Avocado and minimum amount of Steak. The Avocado was tasting so bitter and inedible. I went to the counter and told them that their avocado is bad or something and the guy shamelessly tasted and lied it on my face. He said he eats avocado everyday and this is how they taste. I said I am here to just inform you and he did not reply and ignored me.
Good experience
Inside this subway, there was a black hole. As we know from Einstein’s theory of general relativity, time slows down when getting closer to high gravitational field sources, such as black holes. Every time I go to this subway, it feels like there is a black hole there, right in the middle of the ceiling, swirling with passion. The sub there takes forever to be made, and the workers seem to have gotten used to the slow passage of time. Also talking to them takes forever, as I need to repeat myself several times, not sure if this is because of the worker stuffing her ears with an AirPod or it’s the same black hole that delays the sound wave from reaching her ear in timely manners. THIS BLAKC HOLE NEEDS TO BE REMOVED
Grill not available and veggies petty was not available and the store was not well not hygiene as well.
We said grill the sub well but they responded at the time and afterwards they said grill machine is not okay.
Grill is not available
Veggie patties not available
Restaurantji Recommends
My experience with Subway was amazing and unique one i use my subway $25 gift card to din and still take out , which i even earn some points for subway rewards points , the customer service was the best , let them keep it up 👍👍
Sub was good but cookies were stale that’s an L from me
Staff member is incredibly rude
Please check the camera 4:32p came for pickup my mobile order told my name and showing her order number and she with attitude slide it on the counter.
I didn’t get her name staff was a small height girl with rudeness characteristics!!!! I’m sure Wouldn’t be hard to find which one, for the management to coach and train them properly.
Years ago the service and food quality was actually good. Now, if you're not the only person in line, they'll have no idea how to operate efficiently. Some staff members look angry. Nobody's gonna be ecstatic to work at Subway obviously lmao, and I usually don't care, but it's like they're mad at you because they have to actually do something
I had horrible experience here with the staff members. Girl making sub for me was very rude and not helpful at all. Tables were not clean as well. Not answered politely by staff. Food quality is same as other subway chains.
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