Subway

425 University Ave E Unit J, Waterloo
(519) 570-2567

Recent Reviews

Sanchit Sehgal

I just wanna ask why can’t Jasmeen smile and greet well to customers?She looks to be the most frustrated employee of this place.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Veggie Patty

Anshu

I love this particular Subway as the staff is very courteous and customer friendly. I like more juicy subs and they add more sauce on request and tht too with a smile ?.

Food: 5

Service: 5

Jovana

This is hands down the worst sub way location in the region. They have messed up my orders every single time I ordered through Uber eats. In both situations we ordered 4 subs and each time all 4 subs went into the trash. First, they don’t cut the subs, don’t label the subs and each time they don’t bother putting the correct toppings. The subs are not fresh and the toppings are old and they look so messy! Sauce all over the bread.I decided to go into this location because I had to see with my own eyes what I suspected was very poor food practices. I certainly was not wrong. I noticed horrifying food practices. This place should be inspected for food safety. I’m completely stunned. The staff are unfriendly and do not take pride in what they serve. I’m disgusted.

Atmosphere: 1

Food: 1

Service: 1

Nicole Tsandelis

Cleanliness was very low. Need more training in safe food handling (the person made 5 subs in a row touching everything including the cash register without changing gloves). All the topping containers were frozen on the outside and the tuna looked like it was a week old

Navreet Kaur

Today just right now I bought veggie footlong and your stuff treat like we are mad and there were two guys working at the front and they don’t know how to treat customers how to talk with them. At the very first i asked him i need to be toasted and grilled at the end. When he was done with making it i asked him to grilled for me and he dined “ he said that our cleaning of grilled will be messed up because there are so many sauces on your sub we can’t grilled it” even though he don’t apologized me for this and nothing and just took payment and done .I visited to many subways nobody denied you for grilling it just because of your cleaning. If you want your store to be cleaned then shut down your store and just do cleaning no need to take any order if you’re are denying your customers because of your cleanliness.Even i am working as a store manager for restaurant but my stuff don’t do like this. Our owner don’t allow this thing that you dined for giving service and you guys charging full price but still you’re not providing good service to your customers. This is not a way to do business or your job. Secondly you spoiled my mood of dinner and all. Please if somebody give you the job please do it properly. Thanks

Atmosphere: 1

Food: 1

Service: 1

Chandrajeet Zankat

Good hygiene. Top notch customer service and food. Would definitely suggest this store.

Atmosphere: 5

Food: 5

Service: 5

Dammie diamond

I had a 40$ order by Uber eats and the man working tonight. Didn’t put anything on my sub. No meant No cheese nothing and said he didn’t mess up my order are you

Atmosphere: 1

Food: 1

Service: 1

Luc De visser

manal deserves a raise fr. bro is bout his work and might be the best sandwhich creator in the earth. get this man 22 a

Atmosphere: 5

Food: 5

Service: 5

Prem Chauhan

Customer service is excellent, dhruv made a sub very precisely and nicely.

Atmosphere: 5

Food: 5

Service: 5

Monica Weitzel

Great location. Quick serviceVegetarian options: yes - manyDietary restrictions: friendly- veggie optionsParking: easy and freeKid-friendliness: 100%Wheelchair accessibility: yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak and Cheese

Marilyn Divito

This store provides effortless and convenient accessibility, along with swift assistance from a highly experienced staff. The lady in particular went the extra mile to accommodate my special request.Vegetarian options: Yea . Many options available.Dietary restrictions: Very friendly with the requestParking: Free and easy. Lots of parking available.Kid-friendliness: absolutelyWheelchair accessibility: It is accessible.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak and Cheese

Ishu Shah

Great service. Excellent food. Nica place for

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak

Janice Jeffery

Prompt service. Clean service. Fresh foodVegetarian options: yes availableParking: easyKid-friendliness: yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak

Jam Peanoe

Great food quality and excellent service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatballer, Egg

Rudra Pathak

I had an absolutely fantastic experience at Subway! The moment I walked in, I was greeted with a welcoming atmosphere and a diverse range of fresh ingredients to choose from. The staff was incredibly friendly and attentive as they skillfully crafted my sandwich to perfection, ensuring every layer was just right. The variety of options and customizable choices allowed me to create a sandwich that catered perfectly to my taste buds. With quick service and a delicious end product, Subway has truly mastered the art of crafting a satisfying and personalized sandwich. Highly recommended for a delicious, made-to-order meal that hits all the right notes!

Atmosphere: 5

Food: 5

Service: 5

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