The worker was so miserable, and used well past ripe brown lettuce, and couldn’t be bothered to interact with us. I ordered a tuna sub and the tuna was only slopped in the middle. Honestly really disappointed in the service more than the food and the food was 1 star at best
Atmosphere: 1
Food: 1
Service: 1
Lynn Abadi
I work in the area so I order from here quite regularly. I’m usually served by Mandeep who’s always warm and welcoming and I can trust my food is going to taste great! Thanks Mandeep! The toppings are fresh (for the most part) and the area is clean. I order through the app and pick up. Everything is usually quick and ready and I get to take advantage of offers and points.
Atmosphere: 4
Food: 4
Service: 5
J A
The single employee working here is absolutely not well trained. Why is she the only one there morning noon and night? Why don’t you have at least 2 employees working? We are never coming to this location again, had too many bad experiences not just me, my husband and mom too. Yesterday she was busy making online orders, so me and my kids waited about 10 min. Then a lady walks in and the employee says “she was here before you so let her order first” the lady had been moving her car. So I agreed. And waited. Then a food basics cashier came in and was waiting behind me. Then the employee said, “she only gets a 15 min break so let her go ahead of you”. I was stunned. I’m sorry but it’s not my problem if the person behind me is on a tight schedule (which by the way I worked at food basics and you get a 30 min for the break at that time, when we had 15 you would have no time to even walk over to subway). So I just stood there by now it’s about 25 min just standing around in the store with hungry kids I had to feed before going to swimming - I was on a tight schedule too. That was highly inappropriate etiquette. Please train your employee about this
Secondly, she ran out of the sauce I wanted, both bottles were empty so she looks at me and says “do you want me to go fill it?” I said yes, I would like the sauce.. she said but it will take too long and just stood there staring at me. I said ok just skip it, at that point I just wanted to get out of there. I had ordered three subs and was supposed to order a 6 inch as well but I didn’t as I felt very uncomfortable being rushed. This employee is always overwhelmed when I come in. Every time
Previously, my husband asked for herb and cheese bread and she told him she didn’t have any. Then he said I see 2 full trays right there. She said she has to save this for the online orders. The same thing has happened to me by her.
Another time my mom wanted a meatball sub, and she told her that she had to save them for the lunch rush from the students.
Furthermore, many times she just sprinkles on the toppings inadequately and when you ask for more she puts on like 1-2 more. It happened to us many times.
I have also had to ask her to change her gloves after handling money as she wasn’t going to. Which is extremely unsanitary. A family member told me they had to do the same. That is disgusting
I’m very very disappointed as we had been coming to this subway location for over 15 years… only to see it destroyed in service by one single employee. We will be going to other sub places from now on. Had enough
Atmosphere: 1
Food: 1
Service: 1
Adeola Faniran
I had a very positive experience this morning when I went in to place my order. The attendant, Mandeep Kawz, was incredibly warm, friendly, and welcoming. She was calm, cool, and very receptive. it truly made my day. Excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Chaitanya M
Walked in to order a sub, and a lady working there was not happy. She literally made a face, and I was told it's her lunch time, and then she took my order as she was doing a big favor to me. I felt like I was not paying to get food. I told her to make a veggie sub and asked her to include the veggie patty as well. She literally told me rudely that you asked for veggie delight, I mean, yeah, Im not asking for any meat. It's still a veggie patty, though, and I am requesting to include it before selecting veggies, so what was the problem? I was not asking it for free!!. I couldn't understand. If you want lunch break or something we as a customer don't know before entering in, you should've put a board or something that staff is at lunch rather making customer feel like they done something horrible mistake by entering in 😑
Atmosphere: 1
Food: 1
Service: 1
TARUN SETHI
Very poor and unprofessional customer service. She didn’t know the meaning of EXTRA. Even their grill machine is not working the girl there told me they just put it there to show the inspector that it is working.Like really they are making fool of customers as well as subway.
Atmosphere: 1
Food: 1
Service: 1
sean power
This is a terrible location, the service was rude and the condition of the food cooler was pathetic. I cannot be bribed with a free cookie!
Atmosphere: 1
Food: 2
Service: 1
Arinola Ayodeji
I had an amazing time with Mandeep! She was incredibly friendly and took the time to recommend a better option that suited my dietary needs. Truly appreciated her care and professionalism!
would give zero stars if i could- no one should ever come here, employees are awful and put no care into your food, quality and cleanliness is horrid and a family member got food poisoning. YUCK
edit: this store is bribing customers with cookies to give them 5 star reviews, don’t believe any of the recent 5 stars.
Ramandeep Kaur
Good customer service provided by mandeep .
Prof. Dr. Efkan Bağda
Mandeep is awsome!! She helped me prepare my sandwich. And it was yummy.
Jen Robert
Nice friendly and fast service! Mindeep was great!
Excellent service
Atmosphere: 5
Food: 5
Service: 5
The worker was so miserable, and used well past ripe brown lettuce, and couldn’t be bothered to interact with us. I ordered a tuna sub and the tuna was only slopped in the middle. Honestly really disappointed in the service more than the food and the food was 1 star at best
Atmosphere: 1
Food: 1
Service: 1
I work in the area so I order from here quite regularly. I’m usually served by Mandeep who’s always warm and welcoming and I can trust my food is going to taste great! Thanks Mandeep! The toppings are fresh (for the most part) and the area is clean. I order through the app and pick up. Everything is usually quick and ready and I get to take advantage of offers and points.
Atmosphere: 4
Food: 4
Service: 5
The single employee working here is absolutely not well trained. Why is she the only one there morning noon and night? Why don’t you have at least 2 employees working? We are never coming to this location again, had too many bad experiences not just me, my husband and mom too.
Yesterday she was busy making online orders, so me and my kids waited about 10 min. Then a lady walks in and the employee says “she was here before you so let her order first” the lady had been moving her car. So I agreed. And waited. Then a food basics cashier came in and was waiting behind me. Then the employee said, “she only gets a 15 min break so let her go ahead of you”. I was stunned. I’m sorry but it’s not my problem if the person behind me is on a tight schedule (which by the way I worked at food basics and you get a 30 min for the break at that time, when we had 15 you would have no time to even walk over to subway). So I just stood there by now it’s about 25 min just standing around in the store with hungry kids I had to feed before going to swimming - I was on a tight schedule too. That was highly inappropriate etiquette. Please train your employee about this
Secondly, she ran out of the sauce I wanted, both bottles were empty so she looks at me and says “do you want me to go fill it?” I said yes, I would like the sauce.. she said but it will take too long and just stood there staring at me. I said ok just skip it, at that point I just wanted to get out of there. I had ordered three subs and was supposed to order a 6 inch as well but I didn’t as I felt very uncomfortable being rushed. This employee is always overwhelmed when I come in. Every time
Previously, my husband asked for herb and cheese bread and she told him she didn’t have any. Then he said I see 2 full trays right there. She said she has to save this for the online orders. The same thing has happened to me by her.
Another time my mom wanted a meatball sub, and she told her that she had to save them for the lunch rush from the students.
Furthermore, many times she just sprinkles on the toppings inadequately and when you ask for more she puts on like 1-2 more. It happened to us many times.
I have also had to ask her to change her gloves after handling money as she wasn’t going to. Which is extremely unsanitary.
A family member told me they had to do the same. That is disgusting
I’m very very disappointed as we had been coming to this subway location for over 15 years… only to see it destroyed in service by one single employee. We will be going to other sub places from now on. Had enough
Atmosphere: 1
Food: 1
Service: 1
I had a very positive experience this morning when I went in to place my order. The attendant, Mandeep Kawz, was incredibly warm, friendly, and welcoming. She was calm, cool, and very receptive. it truly made my day. Excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Walked in to order a sub, and a lady working there was not happy. She literally made a face, and I was told it's her lunch time, and then she took my order as she was doing a big favor to me. I felt like I was not paying to get food. I told her to make a veggie sub and asked her to include the veggie patty as well. She literally told me rudely that you asked for veggie delight, I mean, yeah, Im not asking for any meat. It's still a veggie patty, though, and I am requesting to include it before selecting veggies, so what was the problem? I was not asking it for free!!. I couldn't understand. If you want lunch break or something we as a customer don't know before entering in, you should've put a board or something that staff is at lunch rather making customer feel like they done something horrible mistake by entering in 😑
Atmosphere: 1
Food: 1
Service: 1
Very poor and unprofessional customer service.
She didn’t know the meaning of EXTRA.
Even their grill machine is not working the girl there told me they just put it there to show the inspector that it is working.Like really they are making fool of customers as well as subway.
Atmosphere: 1
Food: 1
Service: 1
This is a terrible location, the service was rude and the condition of the food cooler was pathetic. I cannot be bribed with a free cookie!
Atmosphere: 1
Food: 2
Service: 1
I had an amazing time with Mandeep! She was incredibly friendly and took the time to recommend a better option that suited my dietary needs. Truly appreciated her care and professionalism!
Very good service!!!!
Restaurantji Recommends
would give zero stars if i could- no one should ever come here, employees are awful and put no care into your food, quality and cleanliness is horrid and a family member got food poisoning. YUCK
edit: this store is bribing customers with cookies to give them 5 star reviews, don’t believe any of the recent 5 stars.
Good customer service provided by mandeep .
Mandeep is awsome!! She helped me prepare my sandwich. And it was yummy.
Nice friendly and fast service! Mindeep was great!
Very nice service gagan put a smile on my face
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