Tim Hortons
65 University Ave E, Waterloo
(519) 884-2871
Recent Reviews
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Whenever I see Meet Dave at the counter, I know the experience will be smooth. He’s quick, efficient, and very respectful. Even during the morning rush, he stays positive and keeps the atmosphere friendly.
I had a great experience today thanks to Meet Dave. He recommended a new drink I hadn’t tried before and it was perfect. He’s always attentive, professional and makes the visit pleasant every time
I always come to this Tim Hortons and Meet Dave is one of the best team members here. He is always polite, greets with a smile and makes sure my order is exactly right. You can really tell he cares about giving good service.”
Quality of food and service has decreased drastically in recent years
Atmosphere: 1
Food: 1
Service: 1
Went there with my friends, excellent customer service service. Dining area is neat and clean. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Fast service
Atmosphere: 5
Food: 5
Service: 5
Wasnt a fresh coffee
Atmosphere: 4
Food: 3
Service: 4
Drive thru
Atmosphere: 3
Food: 3
Service: 3
I had a terrible experience at this Tim Hortons today. I had just walked in and sat down — barely three minutes — when I believe it was the manager who came over and told me I had to order something if I wanted to sit there. The tone was rude and unprofessional, and it completely ruined my day. I was so put off by this that I got up and left without ordering anything. I’ve always thought Tim Hortons was a friendly place, but this location clearly doesn’t value its customers. Definitely not coming back here.
Atmosphere: 2
Food: 3
Service: 1
Coffee was not hot. Staff made a second cup & added hot water to the coffee instead of brewing a fresh pot & less than 2 minutes later I reached my destination the coffee was not hot or warm. I was very disappointed.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
This Tim Hortons is serving day old doughnuts. Went there with my son Monday August 4th at 9am in the morning. Got a coffee, hot chocolate and Boston cream and chocolate dip for my son. Boston cream was cold and hards, took a bite of my son's chocolate dip and same thing. Definitely made yesterday and still selling them today. Garbage location, slow and food is always terrible! Never again
Atmosphere: 2
Food: 1
Service: 2
4 drinks, simple order. Each time we've been always one or two are wrong
Atmosphere: 2
Service: 2
Whoever wrote this , you made my day🫰🩵❤️
Atmosphere: 5
Food: 5
Service: 5
Can’t give less then this
Atmosphere: 1
Food: 1
Service: 1
very convenient location, super fast drive thru, friendly atmosphere
Atmosphere: 5
Food: 5
Service: 5
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