Tim Hortons

65 University Ave E, Waterloo
(519) 884-2871

Recent Reviews

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Meet Patel

Whenever I see Meet Dave at the counter, I know the experience will be smooth. He’s quick, efficient, and very respectful. Even during the morning rush, he stays positive and keeps the atmosphere friendly.

Pratik Dave

I had a great experience today thanks to Meet Dave. He recommended a new drink I hadn’t tried before and it was perfect. He’s always attentive, professional and makes the visit pleasant every time

SYNxToothse

I always come to this Tim Hortons and Meet Dave is one of the best team members here. He is always polite, greets with a smile and makes sure my order is exactly right. You can really tell he cares about giving good service.”

Aidan B

Quality of food and service has decreased drastically in recent years

Atmosphere: 1

Food: 1

Service: 1

Jay Patel

Went there with my friends, excellent customer service service. Dining area is neat and clean. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Ruban Boparai

Fast service

Atmosphere: 5

Food: 5

Service: 5

Tejas Kansara

Wasnt a fresh coffee

Atmosphere: 4

Food: 3

Service: 4

deanne macintosh

Drive thru

Atmosphere: 3

Food: 3

Service: 3

Adithya Ganesh

I had a terrible experience at this Tim Hortons today. I had just walked in and sat down — barely three minutes — when I believe it was the manager who came over and told me I had to order something if I wanted to sit there. The tone was rude and unprofessional, and it completely ruined my day. I was so put off by this that I got up and left without ordering anything. I’ve always thought Tim Hortons was a friendly place, but this location clearly doesn’t value its customers. Definitely not coming back here.

Atmosphere: 2

Food: 3

Service: 1

Sandra scrubbandrew

Coffee was not hot. Staff made a second cup & added hot water to the coffee instead of brewing a fresh pot & less than 2 minutes later I reached my destination the coffee was not hot or warm. I was very disappointed.

Atmosphere: 3

Food: 2

Service: 3

Ryan

This Tim Hortons is serving day old doughnuts. Went there with my son Monday August 4th at 9am in the morning. Got a coffee, hot chocolate and Boston cream and chocolate dip for my son. Boston cream was cold and hards, took a bite of my son's chocolate dip and same thing. Definitely made yesterday and still selling them today. Garbage location, slow and food is always terrible! Never again

Atmosphere: 2

Food: 1

Service: 2

K G

4 drinks, simple order. Each time we've been always one or two are wrong

Atmosphere: 2

Service: 2

Divya Srivastav

Whoever wrote this , you made my day🫰🩵❤️

Atmosphere: 5

Food: 5

Service: 5

krishna sai

Can’t give less then this

Atmosphere: 1

Food: 1

Service: 1

Celia Moorhouse

very convenient location, super fast drive thru, friendly atmosphere

Atmosphere: 5

Food: 5

Service: 5

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