The coffee was not hot, I'm not coming back to this location.
Emma Scholtz
Shelly and the team at this Tim Hortons are always so kind, accommodating and helpful!
Nala Walker
Great service, thank you!
Ahad Ahmed
There was a white guy and he was too rude i was mistakenly thought that the drink is mine but it was someone else’s drink i asked him for something else and i asked that to him then he said then it is not yours and it was too rude for me they should have some etiquette's how to talk to a customer i am a student kn conestoga college and i drink coffee everyday and i only asked and if they are talking to me like this then this is worthless because i was very polite but he was super rude to me .
Kashif Khan
I had a wonderful experience at Tim Hortons thanks to Luckshika! She was extremely friendly, polite, and attentive to every customer. Her positive attitude and warm smile truly made my day. It's always great to be served by someone who genuinely cares and goes the extra mile. Thank you, Luckshika, for your excellent service!
Vihar Kharadi
I’ve always had a great experience here, thanks to Yukti. I specifically look for her because she ensures my order is always correct, unlike some of my past experiences where some orders were messed up. She pays great attention to detail prepares my food and coffee perfectly and never makes me wait long. Since I’m usually rushing to my lectures her quick and efficient service makes a big difference.
parth solanki
Hi. Since many days , when i order for dark roast or even simple black coffee, they are giving me cold . When I asked them to make it heated, they ask me to do it by myself in microwave. Does this make any sense? Nobody would like to have cold dark roast. If ,they can't give simple coffee perfectly, they shouldn't work at tim as it's about reputation of tim . If, I have to make my coffee heated, why should I buy it from tim? I can make it by my own at home. Additionally, they are behaving rude. I had this experience with two indian girls who works at tim. I know that giving this feedback doesn't change anything but I have to put it as I m a regular customer. Thank you .
Jaydeepsinh Darbar
1 star for service, not for food or atmosphere or tim.
Rehat p Singh
The staff was extremely rude. There was a Gujarati man wearing glasses (I don’t know his name) who touched the dustbin and then started preparing my bagel. When I politely asked him to change it, he yelled at me in front of my friends, saying, “I’m not your servant!” I was shocked and wondered why Canada allows such ill-mannered and uneducated individuals, and why Tim Hortons employs people like this. This is all because of poor reference hiring rather than finding the good talent in market. The manager witnessed everything and didn’t even step in, which is truly disappointing. The manager should be ashamed of not doing her work properly. This kind of behavior is a disgrace to the culture. As a Tim Hortons employee myself, I take pride in providing excellent customer service, and my store’s five-star reviews reflect that. That’s how customers should be treated—by building a connection and ensuring their satisfaction.
RAJAN GOHIL
For more than a year while studying at Conestoga, I had a cup of coffee every single day, and Yukti made the experience even better. She never once got my order wrong and always ensured I received a freshly brewed cup. Her attention to detail and dedication didn’t go unnoticed.
The coffee was not hot, I'm not coming back to this location.
Shelly and the team at this Tim Hortons are always so kind, accommodating and helpful!
Great service, thank you!
There was a white guy and he was too rude i was mistakenly thought that the drink is mine but it was someone else’s drink i asked him for something else and i asked that to him then he said then it is not yours and it was too rude for me they should have some etiquette's how to talk to a customer i am a student kn conestoga college and i drink coffee everyday and i only asked and if they are talking to me like this then this is worthless because i was very polite but he was super rude to me .
I had a wonderful experience at Tim Hortons thanks to Luckshika! She was extremely friendly, polite, and attentive to every customer. Her positive attitude and warm smile truly made my day. It's always great to be served by someone who genuinely cares and goes the extra mile. Thank you, Luckshika, for your excellent service!
I’ve always had a great experience here, thanks to Yukti. I specifically look for her because she ensures my order is always correct, unlike some of my past experiences where some orders were messed up. She pays great attention to detail prepares my food and coffee perfectly and never makes me wait long. Since I’m usually rushing to my lectures her quick and efficient service makes a big difference.
Hi. Since many days , when i order for dark roast or even simple black coffee, they are giving me cold . When I asked them to make it heated, they ask me to do it by myself in microwave. Does this make any sense? Nobody would like to have cold dark roast. If ,they can't give simple coffee perfectly, they shouldn't work at tim as it's about reputation of tim . If, I have to make my coffee heated, why should I buy it from tim? I can make it by my own at home. Additionally, they are behaving rude. I had this experience with two indian girls who works at tim. I know that giving this feedback doesn't change anything but I have to put it as I m a regular customer. Thank you .
1 star for service, not for food or atmosphere or tim.
The staff was extremely rude. There was a Gujarati man wearing glasses (I don’t know his name) who touched the dustbin and then started preparing my bagel. When I politely asked him to change it, he yelled at me in front of my friends, saying, “I’m not your servant!” I was shocked and wondered why Canada allows such ill-mannered and uneducated individuals, and why Tim Hortons employs people like this. This is all because of poor reference hiring rather than finding the good talent in market. The manager witnessed everything and didn’t even step in, which is truly disappointing. The manager should be ashamed of not doing her work properly. This kind of behavior is a disgrace to the culture. As a Tim Hortons employee myself, I take pride in providing excellent customer service, and my store’s five-star reviews reflect that. That’s how customers should be treated—by building a connection and ensuring their satisfaction.
For more than a year while studying at Conestoga, I had a cup of coffee every single day, and Yukti made the experience even better. She never once got my order wrong and always ensured I received a freshly brewed cup. Her attention to detail and dedication didn’t go unnoticed.
Restaurantji Recommends
Thanks for the great service srusti she is genuine staff really helpful
I really love the atmosphere here. Also staff over there is really good. I love shrusti's work most. She is very polite and helpful.
Enjoyed the hot chocolate and donuts, their staff Surushti was friendly and very efficient
Shrushti Mahida was really great and helpful
I had an excellent service by a girl named Srushti. Great coffee, a cozy atmosphere, and truly outstanding service. I’ll definitely be coming back!
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