Tim Hortons

565 King St N, Waterloo
(519) 747-7146

Recent Reviews

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JapanJot Singh suri

I paid for 4 egg cheese muffins, out of which two muffin buns were broken. How can you even unsee this while making? This shows how poorly trained staff is here. You guys play with customer trust, you know once we hit the road we ain't gonna come back for this.

Next time I am going to open and check each item one by one, no matter how long the queue gets.

Atmosphere: 1

Food: 1

Service: 1

Happs Kaur

Rude , Obnoxious people in the morning
They dnt know how to talk at all

Atmosphere: 1

Food: 3

Service: 1

Matthew Lorentz

Fast service, awful tea. Pretty sure they put the milk in before the water. Didn't even let the tea steep.

Atmosphere: 1

Food: 1

Service: 2

Preetinder Narain

I came first time at this location and staff was very nice to me. I would definitely come back here.

Atmosphere: 5

Food: 5

Service: 5

Sukhjinder Singh

I love coming to this location. The staff is very friendly and polite. They always make my order exactly the way I want.

Atmosphere: 5

Food: 5

Service: 5

Nash Thanaesh

I ordered a coffee with 1 Cream, and received a coffee with 2 cream. Drive-

Atmosphere: 1

Food: 1

Service: 1

Jordan Weller

Service has taken a nose dive. You have to repeat your order multiple times, even then, its pure luck if they get your order right. They try to rush you through drivethrough after you have only said your first item. Items missing from orders regularly. Then they say you “didn’t order that” when you ask for the rest of your order. Very disappointed.

Atmosphere: 1

Food: 3

Service: 1

Taeyong Lee

I came here to have some snacks and take some drinks for my friends. I ordered the dream cookie Nutella one and it’s so stale. It was solid. The tables look like they have never been cleaned. There crumbs everywhere and the store smells funky. It’s pretty revolting. I’ve never seen such a shitty Tim’s before… well In the past 15 years.

Food: 1

Service: 1

Audrée

There is a young lady named Swati who works here and she is absolutely lovely. She is very kind and when you are served by her it definitely makes your day better. She is always happy, always smiling and always polite. This restaurant and it's guests are very lucky to have her.

Atmosphere: 5

Food: 5

Service: 5

Neetuuu Thind

Great customer Service and happy staff.

Atmosphere: 5

Food: 5

Service: 5

Bet M

I love coming to this location! I always get my coffee and food fresh. There’s this one girl always working alone at night, she knows my order by heart and makes it perfectly. She is a joy to talk to and she’s always happy and smiling while serving me. I will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Deep Parekh

One of the worst service of tim hortons I got only here. Staff as well as manager is not good don’t have manners. They treated customers like bad ways. One of the worst management of tim hortens in entire Canada.

Atmosphere: 1

Food: 1

Service: 1

Ched

I love coming to this location! I always get my coffee and food fresh. There’s this one girl always working alone at night, she knows my order by heart and makes it perfectly. She is a joy to talk to and she’s always happy and smiling while serving me. I will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

kc irvine

Terrible. smells like Pee.
food taste horrible.
moody to customers at window.
gave us our food half wrapped with sauces all over the bag. stay away

Atmosphere: 1

Food: 1

Service: 1

Keisha Guerra

Worst time ever, sibling worked there when I was younger never this bad. I don’t understand what was so hard to understand me at the drive through, asked for a honey curler and they told me there was no herb and garlic. What does that even mean? Finally got to the window and asked them to repeat my order in case I paid for something I didn’t want. The girl just straight up stared at me. Repeated myself and said she didn’t know what I was saying again?? Finally got my order and they didn’t even give me a straw for an ice capp. Worst service I’ve ever.

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