Tim Hortons
55 Northfield Dr E, Waterloo
(519) 884-7226
Recent Reviews
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Wasn't impressed very disappointed with this Tim's
This was one of the good hortys. Drive thru had no height restriction. Now they added a restriction with no change to the structure of the building whatsoever. My truck will no longer fit. Stupid decision
Service: 1
Worst service ever! We ordered for one medium hot chocolate and one small french vannila and they gave us two small hot chocolate and small french vanilla . And they were shouting on us that we ordered wrongly . All we expect is nice customer service and we didnt get it . Specially this branch of tims work on your staff and hire better people . Specially the drive thru teams
Atmosphere: 1
Food: 1
Service: 1
I go every day and every day the attention has been excellent.
Atmosphere: 5
Food: 5
Service: 5
For the first time in a while this tims was clean and had everything available on the menu
Atmosphere: 5
Food: 5
Service: 5
Always a friendly experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich
I go out of my way to visit this Tims!
Atmosphere: 5
Food: 5
Service: 5
Love my coffee
Parking: One in the front and back
Kid-friendliness: Lots of kids in there
Wheelchair accessibility: 2 or 3 parking in the side of the restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll Up the Rim
Often their coffee taste like water , in different occasions we have purchased food their but their food taste like everything but not food, it is better to drink hot water than drinking coffee their
Atmosphere: 1
Food: 1
Service: 1
Over attitude staff.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Only visit if the world is ending and there is not any other place to go. I tried a few times and always had bad experienece with this branch. The staff is unprofessional and very rude. Even the managers are not friendly.
Atmosphere: 1
Food: 1
Service: 1
very delicious
Atmosphere: 5
Food: 5
Service: 5
Place is kept alright, booth seats could use replacing as pleather seats cracked. Lack of assorted goods, donuts, timbits during evening time. Otherwise clean overall.
Atmosphere: 3
Service: 4
No outdoor garbage containers anywhere. Why? Laziness? I can't think of any other good reasons why this specific Tim Horton's location doesn't provide proper ways to dispose of waste. There's not even recycling inside. Every slot is for "waste".
Atmosphere: 3
Food: 5
Service: 4
I am a regular customer at this location . I work across the street and all of us come each and spend our hard earned money . This morning my husband and I came here for 2 coffees and 2 croissants and spent over $11 . I asked for a cup of water and they actually asked me for 20 cents
I get that if you came in and didn’t buy a thing but seriously folks that’s ridiculous! Now understand why the ratings are so low here . Good customer service goes a very very long way .
Atmosphere: 4
Food: 4
Service: 1
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