Waterloo Star
CLOSED$ •
170 University Ave W, Waterloo
About Waterloo Star
Waterloo Star Reviews
Have been a long time fan, from the delicious drinks and treats to the adorable decor and merchandise.
Today was my first time back post Covid. Staff was friendly and cheerful but the wait time was actually really bad. Had I known it would take 25 minutes to receive one bubble tea, I would have gotten my drink before my lunch. Unfortunately couples coming in after me were receiving their drinks before I did.
Love the new straws and can overlook that they do break easily,...read full review
EDIT: The owner personally reached out to correct the situation. She was incredibly sincere and apologized. It was unexpected but much appreciated.
Such great bubble tea but such horrible customer service. It's not the long wait times but the staff attitude. All of the staff I have encountered have been incredibly rude. I've even had staff hang up the phone while I was inquiring about catering. I was told that they don't do that and so I asked to leave my number for the...read full review
Ratings
Menu
Waterloo Star is a convenient restaurant that serves dishes quickly, typically within 5 minutes. The menu offers a variety of options, including vegetarian choices, catering to diverse preferences. The pleasant atmosphere features power outlets, making it a suitable spot for those seeking a comfortable dining experience. Conveniently located near the University of Waterloo streetcar station, the restaurant is easily accessible by public transportation. Regulars recommend dishes like crispy chili chicken, griddle pork intestine, and mapo tofu, which are known for their good portion sizes and reasonable prices. The restaurant has maintained its quality for over 7 years, providing customers with delicious and satisfying meals.