Boston Pizza
$$ • Pizza, Italian, Chicken Wings
Hours:
934 Niagara St, Welland
(905) 714-1647
About Boston Pizza
Customers' Favorites
Boston Pizza Reviews
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I’ve had two terrible experiences here in the past month—one delivery and one dine-in.
For delivery, I placed an order that was supposed to arrive around 6:38. I even have a confirmation email showing the delivery time. By 7:00, nothing had shown up, so I called the store. I was told they thought I was picking it up, even though my confirmation clearly showed delivery. The food had been sitting since 6:00, so they had to remake it before sending it out. No one called...read full review
Stopped by a nationally promoted franchise for a quick snack. Chicken wings were very small in size. Ordered a 8"pizza and a beer in addition.. , the service was slow, our server was not to be found when we were ready to leave. Found another server, paid the bill and left... Not sure if it this franchise or the Boston Pizza, but I will never return to Boston Pizza. Complete turn off!
Ratings
Menu
Hours
| Monday | 11AM - 12AM |
| Tuesday | 11AM - 12AM |
| Wednesday | 11AM - 12AM |
| Thursday | 11AM - 12AM |
| Friday | 11AM - 1AM |
| Saturday | 11AM - 1AM |
| Sunday | 11AM - 12AM |
People in Welland Also Viewed
Boston Pizza offers a variety of experiences, as reflected in recent reviews. The restaurant is praised for its great service and a kids menu that caters to both younger and older children. Customers have enjoyed dishes like the ribs, triple play, chicken pecan salad, nachos, and worms and dirt, all described as fresh and cooked well with excellent flavors. The staff are friendly, attentive, and make sure guests are taken care of during their visit, often addressing issues promptly.
However, the environment has received criticism. The restaurant felt poorly maintained, with old and worn furniture that looked dirty. Some customers experienced dirty tables and floors, affecting the overall dining experience. There were also mentions of cleanliness issues, such as crumbs left on tables. Additionally, the high cathedral ceiling contributed to a noisy atmosphere that can be hard to enjoy.
Despite these issues, Boston Pizza remains a popular choice for families seeking a kid-friendly dining option with a variety of dishes on the menu. Improvements in cleanliness and maintenance could make it an even better place to dine. Overall, it is a decent place to eat, especially for fans of the big chain.