Subway

4091 Thickson Rd, Whitby
(905) 655-9816

Recent Reviews

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Julius Keith

Best food I've ever had with lower prices than all other subways 10/10 only downside is sometimes the store smells strongly but I assume it's just the area it's located in

Atmosphere: 5

Food: 5

Service: 5

Peter Tsapoitis

Waited 5 ministers to order a sub lady was cleaning in the back. She had AirPods and and OVO hat on instead of the subway uniform she was unprofessional and didn’t know the most basic subs because they only serve a select few at this location ( which all taste horrible)don’t go don’t recommend hire a new employee

Atmosphere: 1

Food: 1

Service: 1

Kaleb

Horrible service, rude employee. Put together my sandwich so carelessly. Do not recommend if your looking for expectations. Employee didn’t seem to care I was at the counter since they were smoking their vape in the back.

Atmosphere: 1

Food: 1

Service: 1

Kelly Thornley

The bread was so dry and crumbling. Looked like a day or 2 old. I will never return. Waste of money

Food: 1

T M

They don’t follow the standards. Poor and not fresh topics. They should close down. It’s not a subway corporate store.

Giridhar Venugopal

If you’re craving disappointment wrapped in bread, look no further than this Subway. I asked for sauce like a normal human—what I got was a sandwich so dry, even the Sahara sent its condolences. Asked for pepper, got peppered with apathy instead. The staff member looked at me like I’d just asked her to solve world peace with a footlong. The vibe? Less “Eat Fresh,” more “Take it or leave it, peasant.” Honestly, unless you’re conducting a scientific experiment on flavorless sadness, avoid this place like it’s selling expired tuna.

Preet patel

Don’t even go rather go metro and make ur own sub the lady there will not put the tops u want and will end up giving u a loaf of bread first time I actually felt scammed

Yarn Addict

The consistency of Subway is remarkable no matter where you go! This was one busy spot and they had the subs made in no time !

Pragu Perry

Just ordered food 04/13/2025, 9:30 pm
Girl that was working there was cleaning and didn’t wash her hands while handling our food. Just put on new gloves. Horrible attitude, and she had her AirPods in while taking our order while talking to someone on the phone. Seriously need to reconsider who you hire as your employees. So disappointed.

Sam

The server was extremely polite.Food is horrible
Worst Sub I’ve ever had, more sauce than toppings majority of reviews are bad

Sujal Bheda

I had a disappointing experience at this Subway location. The employee was unprofessional and argumentative, which made the ordering process very unpleasant. They were not preparing the food in the standard way, cutting corners on quality and presentation. On top of that, the food itself was subpar—ingredients didn’t taste fresh, and the overall meal was unsatisfactory. I expect better service and quality from Subway and hope this location improves its standards.

Atmosphere: 4

Food: 3

Service: 1

Sarah Vivian

Tried to do an online order, waited 20 minutes and never received a confirmation email but the money for the order was still deducted from my bank account and I am now told that there is nothing that can be done

Swati Sanghavi

Not great customer service..
Lady was in super rush even though no one was waiting to get served..
Not sure whether this location cares for customer satisfaction..

Christopher Hatcher

Do not come here the meat portions are not correct way to little. Ower must be a cheapo

Atmosphere: 1

Food: 1

Service: 1

Elton Baptista

The lady in the store refused us to sit there and dine at 10 pm when the store hours clearly state that it is open till 11 pm.
I am adding a photo that shows that the signboard is still on as well.

Atmosphere: 1

Service: 1

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