Subway
5812 Main St W, Whitchurch-Stouffville
(905) 642-2683
Recent Reviews
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Served by a lady who definitely had a very surly, condescending attitude. Rushed me through picking the vegetable add-ons even though there was no lineup.
I ordered a 6 inch assorted sub. The meat slices were so thin, I'm sure they've cut back on the thickness of their meat. Got home to find there was almost no sauce, sandwich was bone dry.
That crap for $10!! Never again.
Atmosphere: 2
Food: 1
Service: 1
The service was very slow and they won't put much toppings.
Good staff. Good service
Worst 15 dollar sub I've ever had , I never write reviews, but this place is gross. The bread was hard as a rock and stale, barely any tuna on the inside.
WORST, AND I REPEAT WORSE INTERACTION WE HAVE EVER RECIEVED FROM A FRANCHISE OWNER. The MOST defiant and ignorant reaction to our easily rectifiable situation. HOW DARE a franchise owner be allowed to speak to customers and call us liars, when they BLATANTLY tried lying straight to us to get away with NOT fixing a situation THAT PUT SOMEONES HEALTH AT RISK! Again. HOW DARE THEY THINK THAT IS OKAY IN ANY WORLD. Will NEVER be returning to this location.
It's Subway. It's good when you need it to be
I ordered a foot long Crispy onion teriyaki chicken sub and I was given a 6 inch of the wrong sandwich. Went back to ask for the right one and argued for 10 mins because they wanted to give me another 6 inch to add to the wrong 6 inch that I was. Finally came to agreement and they made me the right sandwich which was the foot long but didn't put enough sauce as the bottle ran out and she didn't want to refill. Both ladies working there were looking at me like they were pissed off or angry at me as the customer when they are the ones who screwed up my order and didn't want to fix it. Overall terrible service and incapable of doing their job properly.
Servce is terrible and staff are miserable, seems like they don't want to be there and work. Do not recommend! I would give no stars.
Fresh food, friendly staff
I had an amazing experience at Subway today! The staff was incredibly friendly and attentive, making my sandwich and Footlong Nachos exactly how I wanted them with a smile. The ingredients were fresh, the bread was perfectly toasted, and the veggies were crisp and vibrant. The store was spotless, and the service was lightning-fast, even during the lunch rush. I also love the variety of options, from healthy choices to indulgent subs. It’s clear this location takes pride in delivering top-notch quality and customer service. Highly recommend it—Subway nailed it!
Restaurantji Recommends
Ordered footlong Italian bmt like I always do. She put 5 slices of salami and pepperoni instead of 6. I asked how many she puts for a 6” and she said 3. I asked for the extra slices and she obliged but then charged me for extra meat. Ordered at 2pm on Saturday May 24.
I visited this store today and i ordered footlong veggi patty.when i was trying to pay by my subway app but it wasn’t going through so i asked that guy and he helped me even though it was busy time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
The most rudest person I have met in this place was the person serving the food. He seemed bothered that I was there. I am in the service industry for 30 years this attitude would never fly. I guess the owners don't care?
Atmosphere: 1
Food: 3
Service: 1
Didn’t get the free cookie with the foot long, called them 18 times!!!!!!! And no one answered. Horrible customer service.
I ordered online and the staff working is there completed pathetic. First no greeting no smile nothing. Another thing I was wearing a safety vest and gave me a judgy look. Next whatever I ordered wasn’t that expected, was bad. This store needs to Work on their staff !
Atmosphere: 4
Food: 3
Service: 1
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