McDonald's
6170 Bathurst St, Willowdale
(416) 226-0351
Recent Reviews
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I waited an hour and half for food and still did not get it, slow service and always making mistakes with orders and their very rude.
Atmosphere: 2
Food: 1
Service: 1
Extremely disappointing experience at this McDonald’s. I was unwell and placed a mobile order through the app, asking my friend to pick it up for me. Instead of preparing the food when the order was placed, the staff insisted they would only start making it once my GPS showed I was physically near the store. This is completely illogical and defeats the purpose of mobile ordering.
When I explained that I had sent my friend, the staff member was rude and dismissive. She told me flatly to either cancel the order or come to the store myself—no attempt to assist or provide a reasonable solution.
The whole situation was frustrating and unprofessional.
Service: 1
One of the greatest McDonald's I've been to.
Atmosphere: 5
Food: 5
Service: 5
It's take a 25 min to get ready our order
Side pick.
Very bad experience. I waited for over 20 minutes, and when I finally asked about my order, they told me that they hadn’t even started preparing it. To make matters worse, they served people who arrived after me first, which I find completely disrespectful and disorganized. In the end, I had to cancel my order. Definitely a very poor customer service and not recommended at all.
This would be awesome awesome brand if they make healthy meal their top priority.
Atmosphere: 5
Food: 3
Service: 5
I've found, thru experience, that a mobile order is like an instant 2nd line for ordering. Being after 11pm, the pickup was at the drive thru.
Being physically challenged, I sometimes sit on my walker and order thru the mobile app, especially when at Timmy's.
Atmosphere: 5
Food: 4
Service: 5
Pure chaos, the drink machine was broken for coke zero and out of ice. The drink itself was warm.
Atmosphere: 1
Food: 1
Service: 3
Went through the drive-through yesterday, Lady taking orders sounds rude. This was noon. And there fountain pop in the dinning area taste awful. Flat/stale. They are always letting homeless people that smell like pee hang around the dinning area.
This is why I normally go to the Hilda and steels location, very pleasant over there.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The establishment is so-so, that's why I don't recommend it, the staff is angry and does not meet hygiene standards, also all the employees are too lazy to change the lids for medium-sized glasses of cola and change the straws in the evening, you need to go up and beg them for a lid and a straw, there are no napkins, and also if you order food at the terminal in the evening, you know that your money will be written off and you will not receive your order, because the check simply ends there and you need to go to the employees who don't care and tell them to order so that they can find your order, but everyone is very busy, especially the older generation, I ordered one potato, the check ran out at the terminal and an error appeared and I did not receive my order and did not return the money, I went to the second terminal and there was no check there either and my order was simply canceled but the money was written off, and also if you just ask for sauce for potatoes or nuggets, you will most likely simply be refused and told that the sauce is paid, although I waited for a new employee, asked for sauce and they already gave it to me, in short, a bunch of irresponsible people who don't care and they just want to finish their shift as quickly as possible, of course, it is kinder the staff are basically all angry and they all run away quickly and don't listen to you, in short, the rating is two out of five
Atmosphere: 2
Food: 3
Service: 1
Great coffee and service. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Great food & service!
Atmosphere: 5
Food: 5
Service: 5
Everything is good and great but they not wearing gloves
Atmosphere: 2
Food: 5
Service: 4
Good place to dine and meet friends
Atmosphere: 5
Food: 5
Service: 5
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