Dairy Queen Grill & Chill
13300 Tecumseh Rd E, Windsor
(519) 979-8554
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Ordered a slab cake for a special occasion and it was wonderful! The cake design was exactly what I wanted and they even tweaked it a bit to improve the look. Just a nice job and so tasty!!
Atmosphere: 5
Food: 5
Service: 5
Worst DQ ever and entirely consistent with the others this guy manages. Overpriced, inconsistent quality, minuscule portions, and has never participated in DQ National Free Cone Day. Talk about lowering the barr for DQ’s standards. Pathetic.
Atmosphere: 1
Food: 1
Service: 1
Over price
Atmosphere: 1
Food: 1
Service: 1
I ordered the chicken strips and was given this little peice so disappointing and for the price
Atmosphere: 2
Food: 1
Service: 2
Yesterday my daughter and I went through drive through and ordered a mini skor blizzard and a raspberry blue slush. The girl at the counter said my total was $12.86 so I gave her $22.90. She gave us our order and the change and I noticed it wasn’t correct so I asked again what the cost was and she repeated the same. Then said to her I think you short changed me I gave you $22.90 you should have given me back $10.04 (don’t care for the cents) but she gave me a five and loose change that didn’t add up. Because there was a line I said no worries and left parked in the parking lot and figured it out and she had short changed me. Plus gave me the wrong drink which I asked if they had changed the slush and she said no. So in I decided to go and explained to the girl at the counter and no questions asked gave me the correct change and the proper slush. What made me upset about her was I asks what the difference was in slushes and she said one is ice and one has ice cream in it. So then I asked is there a difference in price and she said no. Found that hard to believe that ice and ice cream would be the same amount. When I got home I called to inquire (happen to be speaking to the assistant manager who was standing at the counter when I asked). She told me that yes there is a difference the ice slush is $3.38 and the ice cream slush is $6.66. So I then say not only did your staff short changed me at the drive through but also at the cash register when I specifically asked. She apologized and said well maybe she didn’t hear you correctly. I said to her no she did because she said let me check for you nope they are the same. She (assistant manger) said come back and get your money rudely. I kindly said it is not about the money nor will I come back as it would not be worth it. It is the fact of work ethics and your staff. Simple maths and simple question yet one didn’t give the correct change back and the other couldn’t be bothered to refund the difference on the spot so instead lie. It is young adults like this that make it hard for others to get a job. If the owner/manager is reading this perhaps speak to staff in regards to work ethics particularly the girl in drive through (short black shoulder length hair) and the one at the front till (long hair similar colour) who were working yesterday evening.
Atmosphere: 3
Food: 4
Service: 2
Went thru the drive thru. The line moved quickly.
Had a cherry sundae both times. Loved it!!
Service: 5
Best food best staff and best service
Atmosphere: 5
Food: 5
Service: 5
Went through the drive through and ordered a blizzard. Everyone knows if it’s not flipped upside down you get a free coupon for a blizzard on your next visit. Apparently the young and full of attitude employee doesn’t. Her response was absolutely unprofessional. Shrugging her shoulders and responding with “ok, I don’t know. If you want me to take it back and flip it I will” as I explained to her in a polite way that this has always been something they have done, she continues with the attitude and responds with “I don’t know”. What kind of employees are you guys hiring? Absolutely ridiculous. Kennedy, please learn some respect.
They prepare food with their bare hands instead of gloves. 👎🏽👎🏽
Yesssssss!
Restaurantji Recommends
You can't ever go wrong with a blizzard
Atmosphere: 3
Food: 4
Service: 4
Girl who was working at 3 pm on Feb 15 needs to work on her customer service. Ordered two cones and when she brought the first one out it was all mush. After a long delay she came back with the second which was frozen. My wife asked if she could get one that wasn’t as melted and the girl gave us attitude and said well if you want to wait I can but it’s going to be awhile. Just a bad attitude to be working in the retail service end. Owner should have a chat with her.
Hoping Owner is going to contact me soon in regards to Saturday's cook. I'll try one more time then I'm going to social media
Atmosphere: 2
Food: 1
Service: 1
Terrible service, everyone they mess up my order and the chicken taste very processed.
Atmosphere: 1
Food: 2
Service: 1
Local DQ with great staff and amazing ice cream. Must try their ice cream cake. The venue is due for some updates. Facility is dated
Atmosphere: 1
Food: 5
Service: 5
Loading...