Neros Steakhouse

377 Riverside Dr E, Windsor
(800) 991-7777

Recent Reviews

Marlene M.

Ordered a medium steak and it was $70. It was dry, and way over cooked and they said they didn't care. Carrots undercooked, potatoes were so buttery they weren't enjoyable. Wedge salad was basically just lettuce; no toppings or dressing. The waiter provided a lot of refills on water but we were his only table and it was empty. Beautiful view of the water if you get seated in the right section. Don't recommend the steaks, don't waste your $$$

Yolanda Ludington

Exceptional service, food, and atmosphere. Our favorite for years never disappoints!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tomahawk Steak at Nero's

Alan M

Underwhelming. I wish I could give it 0 stars. We made reservations and included that it was a birthday celebration; no one acknowledged when we arrived and confirmed our reservation.We were shown to a very nice table with a view. Our server took forever to greet us and give us menus. My wife had to tell her it was her birthday, no response. She took our drink orders and after I ordered a smoked old fashioned, she said the bartender ran out of smoke chips yesterday, I was incorrect in assuming (yes, I know) they would have gotten more.Regardless, after a very long wait, another person delivered the drinks saying our server was very busy. Not from what I saw, it looked like she only had 2 other tables. It was not a great drink, but I decided to keep it since it was going to be a long time before she came back. Turns out I still was charged the extra money for the smoke, even though there wasn't any.When she finally came back and took our order, she promised my wife these would be the best lamb chops she ever had. It was not even close, she said they had no taste and were very fatty. The steak I ordered was unevenly seasoned, and I have had much better in other steakhouses. During dinner, she never checked on us, so even if there was a problem, it would not have been resolved quickly. Apparently she was spending a lot of time chatting with the regulars at the bar.We ordered tiramisu for desert - so so. Our server then came back with a birthday desert, a mostly frozen piece of carrot cake.Needless to say, we were very disappointed with the service and the food. As we were leaving no one said good bye, asked how things were etc.There will not be a return visit.

Atmosphere: 3

Food: 2

Service: 1

Alan M.

Underwhelming. I wish I could give 0 stars. We made reservations and included it was a birthday celebration: no one acknowledged when we arrived and confirmed our reservation. We were shown to a very nice table with a view. Our server took forever to greet us and give us menus. My wife had to tell her it was her birthday, no response. She took our drink orders and after I ordered a smoked old fashioned, she said the bartender ran out of smoke chips yesterday, I was incorrect in assuming (yes, I know) they would have gotten more. Regardless, after a very long wait, another person delivered the drinks saying our server was very busy. Not from what I saw, it looked like she only had 2 other tables. It was not a great drink, but I decided to keep it since it was going to be a long time before she came back. Turns out I still was charged the extra money for the smoke, even though there wasn't any. When she finally came back and took our order, she promised my wife these would be the best lamb chops she ever had. It was not even close, she said they had no taste and were very fatty. The steak I ordered was unevenly seasoned, and I have had much better in other steakhouses. During dinner, she never checked on us, so even if there was a problem, it would not have been resolved quickly. Apparently she was spending a lot of time chatting with the regulars at the bar. We ordered tiramisu for desert - so so. Our server then came back with a birthday desert, a mostly frozen piece of carrot cake. Needless to say, we were very disappointed with the service and the food. As we were leaving no one said good bye, asked how things were etc. There will not be a return visit.

Greg Chauvinbok010l8plkorq , ride the 98pn0

Best steak in the city hands

Atmosphere: 5

Food: 5

Service: 5

Lee Anderson

We had our family of 8 there for dinner on 3/15/2024. Our waiter was Dave who did a fabulous job . The food was excellent and ambiance was outstanding at our table for eight. The entire family will remember what a special experience it was.

Atmosphere: 5

Food: 5

Service: 5

Service was excellent, we were provided a table by the window and were checked in on periodically. The food was good, steaks were done a little more than our liking but the appetizers and sides were good, everything was hot, my one qualm was they were out of cheesecake on what seemed to be a relatively slow night, overall good but was expecting a little more for the price of the meal.

Adam

My ribeye was great. My wife's fillet was way overdone. We sent it back, it took them about 45 mins for a new fillet and that one was very dry as well. We just packed it up and left. No compensation. We were told great things, but left pretty disappointed.

Johnski

Our server Kathy was very kind and energetic and friendly. She checked on us often to be sure we were well taken care of. The meal of Caesar salad steak and lobster was awesome. The bread basket was well stocked and the bread was warm and delicious

amw7242

Ambiance was great. Presentation of the restaurant was exceptional. Food was delicious. Prices were comparable with like quality restaurants. Food preparation was a bit slower than I would expect but the wait service was great and knowledgeable.

Michal Brichacek

We came here for an event with a larger group. The view from the restaurant, and the restaurant itself is wonderful. Service was excellent. The steak was fantastic. The pasta dish we had however was so-so, and the Caesar salad wasn’t anything to write home about. Still definitely worth a visit though!

Atmosphere: 5

Food: 4

Service: 5

Carol Anne Law

Since we had a reservation there was no wait time. The waiter was prompt and professional. My husband ordered the special Prime Rib... meal was serviced cold and had to be sent back. Our table top was loose; the rocking motion of the table made me feel like I was eating at sea. How does a couple celebrating a special occasion enjoy a meal that they eat separately. Dessert Creme Brulee was excellent. Most likely try another restaurant for my next special occasion. Waiter might have offered a free glass of wine or something for the meal that was cold. I did not mention anything to the waiter as I am trying to enjoy my evening not complain about things that should be perfect in an luxury restaurant

Atmosphere: 3

Food: 3

Service: 4

Service was slow, non attentive and the food was not cooked to standard for the price that it was. Our server barely showed her face and rolled her eyes over every simple request like when she forgot one of our dishes.

Vinnie

Our steaks were cooked to perfection, the sides (street corn, mashed potatoes and the street corn) were all excellent. Our server was outstanding recommending an amazing double chocolate dessert. Thank you for a lovely evening. We have booked another dinner in a month when we return to Windsor.

Francois

The restaurant was everything I had expected and more. My wife and I dined in for her birthday and had a great gastronomic experience. Our server ,Peter, was a consummate professional, engaging and offered great recommendations. He deserves a raise! We will certainly be back again!

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