Carla's Cookie Box
$ • Bakery, Dessert
Hours:
31 Chicory Gate, Woodbridge
(833) 328-8278
About Carla's Cookie Box
Customers' Favorites
Carla's Cookie Box Reviews
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ordered 2 separate orders 1 for a birthday 1 for Christmas both were delivered almost 2 weeks late and 1 order was delivered to the wrong address. after contacting to ask for a refund I was told I provided the wrong address, which I didn't, and have an invoice to prove it.
the product may taste great, but the experience with service and delivery has not been good. being told you have to pay for an order that was delivered to the wrong address is not acceptable customer service.
I called twice but couldn't get a human. And now you added to the confusion? Let me understand. If I can reach a human and sort out an order, I would need to hang up, then return to your complex website and enter the information they gave me. Why couldn't this person take my order? Please understand, I am not angry. I'm a frustrated customer who wants butter tarts 🙂 Why must we all be forced to navigate your awkward, multi-tiered website to place an order? You're most likely...read full review
Customer service - horrible
Courier service- horrible. Order went to courier 3 days after supposed to be already delivered. Still not delivered. This order was made by a rescue going to a vet clinic. Saddened and disgusted
Menu
Hours
| Monday | Closed |
| Tuesday | 2 - 5PM |
| Wednesday | Closed |
| Thursday | 2 - 5PM |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
Carla's Cookie Box is a popular local spot known for its variety of flavors and delicious butter tarts. Customers often praise the freshness and high quality of the ingredients, noting that the tarts taste excellent and look exactly like the pictures. The butter tarts are sweet, rich, and feature a flaky but hold-together crust. The bakery offers a delivery service that keeps the treats fresh for a long time after arrival, making it convenient to enjoy them at home. Portions are large, and the flavor is considered life-altering by many. The owner is helpful and responsive, making the ordering process easy. Customers can also subscribe for regular deliveries of cookies, brownies, and the best-ever butter tarts. Despite some shipping confusion, many customers find that the tarts arrive intact and fresh, even from Calgary. Overall, Carla's Cookie Box is a place where people find a luxurious treat worth every penny, and they look forward to trying different products in the future.