After over 10 years as loyal customers of Pizza Mart, we are extremely disappointed and will never return. We strongly advise others to avoid this place — not just for the poor food quality, but for how terribly they treat their customers.
We ordered two large pizzas late in the evening, and both had hair baked into them. It was incredibly insulting and embarrassing to open the boxes in front of our guests and find hair in the food. We called the store that same night, but no one picked up because they had closed. We called again the next day, and instead of showing concern, they blamed us, saying we “should’ve called the same day” — which we had tried to do.
After explaining everything, they eventually offered store credit and told us we could “pick it up whenever.” But when we later called to redeem it, the situation got even worse.
That phone call was beyond frustrating — they denied ever offering store credit, became extremely rude, and even yelled at us. They said things like: • “We don’t need your business.” • “One customer doesn’t do anything to us.” • “It’s not a big deal to have hair baked into pizza.” • “Go somewhere else if you don’t like it.”
This was not just horrible customer service, it was completely disrespectful and unprofessional. They showed no accountability for a serious hygiene issue and treated a long-time customer like an inconvenience.
We have reported this to the health and food safety authorities, and we encourage others who’ve had similar experiences to do the same.
If you care about cleanliness, honesty, and basic respect as a customer, stay far away from Pizza Mart.
Youdhbir Singh
I used to love their tobram/ father tobin location don’t know why they closed it but yeah lot of memories with that location.
Burhan kiyani
I like to pizza 🍕
Sahib
Best pizza I have ever tried, this is my childhood pizza store. The workers are very polite and friendly, in general just love the place and the food. Would recommend 🥶
Abhay Khalsa
If you're looking for the best pizza in town, this place is a must-try! The crust is perfectly crispy, the toppings are fresh and generous, and the flavors are unbeatable. Whether you go for a classic tandoori paneer or one of their signature creations, every bite is a delight. The staff is friendly, the service is quick, and the atmosphere is cozy. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Sidharth Joshi
My go to pizza spot, never had a bad experience and it’s fairly priced
Atmosphere: 3
Food: 5
Service: 4
Brand Richard
Great service !! Outstanding quality of food!!!
Atmosphere: 5
Food: 5
Service: 5
SP
We were here for the first time and we ordered two large pizzas that were very very excellent behind the counter there was a girl. she is doing a very great job. She gives very excellent service. We will come back with a big group.
Vegetarian options: lots of
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Anmoal Thethi
Pizza Mart delivers exceptional customer service and consistently great-tasting pizza. I enjoyed their Indian-style pizza and would highly recommend. If you’re looking for a memorable pizza experience, Pizza Mart is a must-try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Hamed Matiullah
My daughter's favorite pizza place. The dough is always fresh and as well the cheese. The taste is very good. Like my daughter says I want pizza from pizza place tomato on the top of the store.
The best pizza in the GTA! From their Vegetarian pizza to their Meat Lovers pizza, they don't miss!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Waji Kiyani
Amazing
Lovepreet Gill
My order arrived hot and within the promised timeframe. The pizza itself, each slice is perfectly crispy with the generous toppings that burst with flavor. Pizza Mart uses high-quality ingredients that elevate the taste to a whole new level. The sauce had a perfect balance of sweetness and acidity. Pizza Mart's customer service was exceptional. They prioritize customer satisfaction, and it shows. Any inquiries were promptly addressed, and they went the extra mile to ensure a positive experience. In conclusion, Pizza Mart has secured its place as my go-to pizza destination. The timely delivery, top-notch quality, and innovative menu options make it a standout in the pizza place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Dipping Sauces
gursevik grewal
Service was horrible. Called and ordered ahead the employee said that she'd make it in 30 minutes. so I went about 25 minutes later and I saw that they hadn't even started making my pizza. had to wait an extra hour lol wouldn't
After over 10 years as loyal customers of Pizza Mart, we are extremely disappointed and will never return. We strongly advise others to avoid this place — not just for the poor food quality, but for how terribly they treat their customers.
We ordered two large pizzas late in the evening, and both had hair baked into them. It was incredibly insulting and embarrassing to open the boxes in front of our guests and find hair in the food. We called the store that same night, but no one picked up because they had closed. We called again the next day, and instead of showing concern, they blamed us, saying we “should’ve called the same day” — which we had tried to do.
After explaining everything, they eventually offered store credit and told us we could “pick it up whenever.” But when we later called to redeem it, the situation got even worse.
That phone call was beyond frustrating — they denied ever offering store credit, became extremely rude, and even yelled at us. They said things like:
• “We don’t need your business.”
• “One customer doesn’t do anything to us.”
• “It’s not a big deal to have hair baked into pizza.”
• “Go somewhere else if you don’t like it.”
This was not just horrible customer service, it was completely disrespectful and unprofessional. They showed no accountability for a serious hygiene issue and treated a long-time customer like an inconvenience.
We have reported this to the health and food safety authorities, and we encourage others who’ve had similar experiences to do the same.
If you care about cleanliness, honesty, and basic respect as a customer, stay far away from Pizza Mart.
I used to love their tobram/ father tobin location don’t know why they closed it but yeah lot of memories with that location.
I like to pizza 🍕
Best pizza I have ever tried, this is my childhood pizza store. The workers are very polite and friendly, in general just love the place and the food. Would recommend 🥶
If you're looking for the best pizza in town, this place is a must-try! The crust is perfectly crispy, the toppings are fresh and generous, and the flavors are unbeatable. Whether you go for a classic tandoori paneer or one of their signature creations, every bite is a delight. The staff is friendly, the service is quick, and the atmosphere is cozy. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
My go to pizza spot, never had a bad experience and it’s fairly priced
Atmosphere: 3
Food: 5
Service: 4
Great service !! Outstanding quality of food!!!
Atmosphere: 5
Food: 5
Service: 5
We were here for the first time and we ordered two large pizzas that were very very excellent behind the counter there was a girl. she is doing a very great job. She gives very excellent service. We will come back with a big group.
Vegetarian options: lots of
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Pizza Mart delivers exceptional customer service and consistently great-tasting pizza. I enjoyed their Indian-style pizza and would highly recommend. If you’re looking for a memorable pizza experience, Pizza Mart is a must-try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
My daughter's favorite pizza place. The dough is always fresh and as well the cheese. The taste is very good. Like my daughter says I want pizza from pizza place tomato on the top of the store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Dipping Sauces, Sauce
Restaurantji Recommends
Best pizza in Brampton!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
The best pizza in the GTA! From their Vegetarian pizza to their Meat Lovers pizza, they don't miss!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Amazing
My order arrived hot and within the promised timeframe. The pizza itself, each slice is perfectly crispy with the generous toppings that burst with flavor. Pizza Mart uses high-quality ingredients that elevate the taste to a whole new level. The sauce had a perfect balance of sweetness and acidity. Pizza Mart's customer service was exceptional. They prioritize customer satisfaction, and it shows. Any inquiries were promptly addressed, and they went the extra mile to ensure a positive experience. In conclusion, Pizza Mart has secured its place as my go-to pizza destination. The timely delivery, top-notch quality, and innovative menu options make it a standout in the pizza place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Dipping Sauces
Service was horrible. Called and ordered ahead the employee said that she'd make it in 30 minutes. so I went about 25 minutes later and I saw that they hadn't even started making my pizza. had to wait an extra hour lol wouldn't
Atmosphere: 1
Food: 1
Service: 1
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