Exceptional service from Larry! I had a small complaint that I filled out on a survey I got with my text receipt. Within 5 minutes while I was still eating my food, I found Larry approach me with a free slice of cake, an apology, and an explanation regarding my comment from earlier. His approach was super quick and went above and beyond to make me a happy customer.
Atmosphere: 5
Food: 5
Service: 5
Asra Major
It was fantastic
Atmosphere: 5
Food: 5
Service: 5
rafaat shafee
Great experience, fast service. And a fun place with many varieties. Definitely coming back again and again!
Atmosphere: 5
Food: 5
Service: 5
Jay Prajapati
Wrong restaurant for service
Atmosphere: 1
Food: 1
Service: 1
hager memedovski
The chicken was amazing.
Atmosphere: 5
Food: 5
Service: 5
Matt Shapiro
Sahithi at the cash menu ordering counter was super helpful as I couldn’t navigate the menu at first. She found what I was looking for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lunch Combo
Nihat Peker
The outside seating area is no longer a parking area. The staff inside is friendly and delivers the products to the delivery staff as quickly as they can. There is rarely a wait or there is a wait during busy times. The newspaper is a clean and tidy place. Also, the parking space is not enough during busy hours or most delivery people park and wait to take orders, which makes it difficult to find a parking space.Parking: There is a comfortable parking space for about 20 cars, but you may have difficulty finding it, especially during busy hours.
Atmosphere: 5
Food: 5
Service: 5
Vimal Patel
Well arganize place. Wingnstop.chickennwas spicy and delicious ?.Thank you.
Davonnia Rowe
Horrible customer service and the wingstop food quality is trash. The fries were under cooked and the chicken was burnt and over cooked.. wasn’t even edible to eat. Waste of money and Castlefield location sucks.
The workers were friendly, and the service was fast even with all of the amount of orders they had. I will for sure go back and try the other restaurants they have!
Atmosphere: 5
Food: 5
Service: 5
Lee Benson
Love the concept. A bunch of good restaurants in one hub, in a neighbourhood you wouldn't normally find the main restaurants. Good selection of food. Real-time tracking of ordering-- you can order ahead or dine at the location and get an SMS when your food is ready to pick up.A few small issues:1. Parking is useful but very limited around lunch.2. The food prices match restaurants, which is often too high given the format. Example: the Gusto 101 mushroom pasta is $26. This price is fine in the restaurant when you're offered table service, ambience, free bread and dinner on a plate with a glass of wine. But $26 served in a box and eaten with a wooden fork -- not so much. Some of the savings they're making in this format really ought to translate to lower prices. The pasta should be $15, tops.3. It was REALLY hot upstairs in the cafeteria style area (which is great to have btw). Could do with some A/C on a hot day. Maybe it's different in summer but it definitely wasn't on today.4. Not every restaurant is open for lunch. I was disappointed to see PAI starts at 4pm. You kinda have to know what you want to order and the opening times or it's hit and miss.We'll be back.
Atmosphere: 3
Food: 4
Service: 4
Megha Talwar
Kelly's customer service was absolutely amazing. Highly recommend this place
Josh GB
The operation here is great. Kelly at the front is amazing. She took her time to explain everything and make sure we were taken care of!
Raeanna lawrie
I had a wonderful experience Jay has great customer service. Very helpful.
Quick and simple service
Atmosphere: 5
Food: 5
Service: 5
Exceptional service from Larry! I had a small complaint that I filled out on a survey I got with my text receipt. Within 5 minutes while I was still eating my food, I found Larry approach me with a free slice of cake, an apology, and an explanation regarding my comment from earlier. His approach was super quick and went above and beyond to make me a happy customer.
Atmosphere: 5
Food: 5
Service: 5
It was fantastic
Atmosphere: 5
Food: 5
Service: 5
Great experience, fast service. And a fun place with many varieties. Definitely coming back again and again!
Atmosphere: 5
Food: 5
Service: 5
Wrong restaurant for service
Atmosphere: 1
Food: 1
Service: 1
The chicken was amazing.
Atmosphere: 5
Food: 5
Service: 5
Sahithi at the cash menu ordering counter was super helpful as I couldn’t navigate the menu at first. She found what I was looking for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lunch Combo
The outside seating area is no longer a parking area. The staff inside is friendly and delivers the products to the delivery staff as quickly as they can. There is rarely a wait or there is a wait during busy times. The newspaper is a clean and tidy place. Also, the parking space is not enough during busy hours or most delivery people park and wait to take orders, which makes it difficult to find a parking space.Parking: There is a comfortable parking space for about 20 cars, but you may have difficulty finding it, especially during busy hours.
Atmosphere: 5
Food: 5
Service: 5
Well arganize place. Wingnstop.chickennwas spicy and delicious ?.Thank you.
Horrible customer service and the wingstop food quality is trash. The fries were under cooked and the chicken was burnt and over cooked.. wasn’t even edible to eat. Waste of money and Castlefield location sucks.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The workers were friendly, and the service was fast even with all of the amount of orders they had. I will for sure go back and try the other restaurants they have!
Atmosphere: 5
Food: 5
Service: 5
Love the concept. A bunch of good restaurants in one hub, in a neighbourhood you wouldn't normally find the main restaurants. Good selection of food. Real-time tracking of ordering-- you can order ahead or dine at the location and get an SMS when your food is ready to pick up.A few small issues:1. Parking is useful but very limited around lunch.2. The food prices match restaurants, which is often too high given the format. Example: the Gusto 101 mushroom pasta is $26. This price is fine in the restaurant when you're offered table service, ambience, free bread and dinner on a plate with a glass of wine. But $26 served in a box and eaten with a wooden fork -- not so much. Some of the savings they're making in this format really ought to translate to lower prices. The pasta should be $15, tops.3. It was REALLY hot upstairs in the cafeteria style area (which is great to have btw). Could do with some A/C on a hot day. Maybe it's different in summer but it definitely wasn't on today.4. Not every restaurant is open for lunch. I was disappointed to see PAI starts at 4pm. You kinda have to know what you want to order and the opening times or it's hit and miss.We'll be back.
Atmosphere: 3
Food: 4
Service: 4
Kelly's customer service was absolutely amazing. Highly recommend this place
The operation here is great. Kelly at the front is amazing. She took her time to explain everything and make sure we were taken care of!
I had a wonderful experience Jay has great customer service. Very helpful.
Service: 5