I eat at Subway basically every day and today I went to this unit that had this person I sent a photo of and he was probably new or didn't know the exact amount to put in the sandwich but he put almost no chicken on my sandwich I still questioned and he asked me if I wanted to put extra chicken I said no it was too little and he did nothing or gave me confidence and even put another person in front of me and I had to wait then for the other person's order to be finished I was on my lunch break I don't have much time and he did this to me then I went to work to eat, when I finished eating I was still hungry like this it is total absurd for a person to go into a Subway and not be well instructed and now I have to spend the day hungry! Unfortunately I couldn't take a picture before he put the cheese but under the cheese almost no chicken almost nothing at all.
Atmosphere: 1
Food: 1
Service: 1
Marg MacDougall
Didn’t have what I wanted or any acceptable substitute.
Racquel Garnette
I didn't go to this place.
Barbara
The staff and service was ok, but the food is horrible! The lettuce is brown and soggy, and the spinach is soggy as well, the cucumbers looked like they have been sitting there for days, gross. Also when I wanted a reciept the employee said the machine was broken so he had to write one out...like seriously fix this place...public health will be called.
Atmosphere: 1
Food: 1
Service: 3
David Mussell
It's a bummer that they don't honour the prices on the coupons that get mailed out (though they do give a lesser discount). Most of my complaints are about Subway corporate, which has gotten drastically worse the last few years, and not this specific location.
If considering this, strongly recommend you go down the street to Mr Sub instead. It's cheaper, the portions are better, the food is better quality, it's a Canadian owned company, and the store is less dank and dark. Plus the new subway menu is unnecessarily confusing.
Atmosphere: 2
Food: 3
Service: 2
Grant Ferguson
Good, fresh ingredients and reliable products. Tasty and expanding menu for all tastes.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cookies
Natasha
Don't be discouraged to buy from this location, regardless of the negative reviews. I always send my (teenage) sons to this location to buy their lunch or dinner as we live nearby and they've never had an issue with the employees. They give respect and they are respected back. Plus our sandwiches are always made well.
Atmosphere: 5
Food: 5
Service: 5
Dave Triolo
DO NOT GO TO THIS SUBWAY. THE WORST. The customer service is completely terrible. I asked to a ham and cheese sub she puts 5 pieces of hand and 4 cheese when I ask her for more she tells me I have to pay extra. . The lettuce is brown and I ask for fresh lettuce and she tells me this is fresh I know for a fact lettuce is not brown. i ended up leaving!!! Why would i or should I pay full price for half the food. All this while she’s on the phone on her AirPods.
Atmosphere: 1
Food: 1
Service: 1
William Turenne
Just learned today that the staff don’t get to keep any tips from the debit/credit terminal. Now I regret leaving extra money for the owner to pocket over the years.
Jordan Mohabir
Window and Google says they open until 11:30PM on Saturday, the guy working there refused to open the door saying they are closed? Waste of
They mistreated my daughter badly..they rushed her out of the washroom without allowing her to wash her hands... so sad and horrible.
Atmosphere: 1
Service: 1
Stephanie Martins
Thanks again for letting me know about the new Italian bmt & giving me the new Reeses pieces cookie to try & the griller is way better than the toaster ??
Service: 5
R3DZ-Opinon
Just to expensive for a regular
Atmosphere: 3
Food: 4
Service: 5
Adriana Bruno
Went in to purchase dinner went to use the washroom they would not allow me said the washrooms are closed and they had blocked them off completely. They inflate their prices in comparison to other locations. The staff very rude. Would never every go back. COVID is done you know that right! All restaurant have opened to paying customer's. Take your business to restaurants that appreciate your money.
Jennifer Batisse
Best customer service I got from a Subway and the working and owner was friendly
Vegetarian options: The vegetables were very fresh
I eat at Subway basically every day and today I went to this unit that had this person I sent a photo of and he was probably new or didn't know the exact amount to put in the sandwich but he put almost no chicken on my sandwich I still questioned and he asked me if I wanted to put extra chicken I said no it was too little and he did nothing or gave me confidence and even put another person in front of me and I had to wait then for the other person's order to be finished I was on my lunch break I don't have much time and he did this to me then I went to work to eat, when I finished eating I was still hungry like this it is total absurd for a person to go into a Subway and not be well instructed and now I have to spend the day hungry! Unfortunately I couldn't take a picture before he put the cheese but under the cheese almost no chicken almost nothing at all.
Atmosphere: 1
Food: 1
Service: 1
Didn’t have what I wanted or any acceptable substitute.
I didn't go to this place.
The staff and service was ok, but the food is horrible! The lettuce is brown and soggy, and the spinach is soggy as well, the cucumbers looked like they have been sitting there for days, gross. Also when I wanted a reciept the employee said the machine was broken so he had to write one out...like seriously fix this place...public health will be called.
Atmosphere: 1
Food: 1
Service: 3
It's a bummer that they don't honour the prices on the coupons that get mailed out (though they do give a lesser discount). Most of my complaints are about Subway corporate, which has gotten drastically worse the last few years, and not this specific location.
If considering this, strongly recommend you go down the street to Mr Sub instead. It's cheaper, the portions are better, the food is better quality, it's a Canadian owned company, and the store is less dank and dark. Plus the new subway menu is unnecessarily confusing.
Atmosphere: 2
Food: 3
Service: 2
Good, fresh ingredients and reliable products. Tasty and expanding menu for all tastes.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cookies
Don't be discouraged to buy from this location, regardless of the negative reviews. I always send my (teenage) sons to this location to buy their lunch or dinner as we live nearby and they've never had an issue with the employees. They give respect and they are respected back. Plus our sandwiches are always made well.
Atmosphere: 5
Food: 5
Service: 5
DO NOT GO TO THIS SUBWAY. THE WORST. The customer service is completely terrible. I asked to a ham and cheese sub she puts 5 pieces of hand and 4 cheese when I ask her for more she tells me I have to pay extra. . The lettuce is brown and I ask for fresh lettuce and she tells me this is fresh I know for a fact lettuce is not brown. i ended up leaving!!! Why would i or should I pay full price for half the food. All this while she’s on the phone on her AirPods.
Atmosphere: 1
Food: 1
Service: 1
Just learned today that the staff don’t get to keep any tips from the debit/credit terminal. Now I regret leaving extra money for the owner to pocket over the years.
Window and Google says they open until 11:30PM on Saturday, the guy working there refused to open the door saying they are closed? Waste of
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
They mistreated my daughter badly..they rushed her out of the washroom without allowing her to wash her hands... so sad and horrible.
Atmosphere: 1
Service: 1
Thanks again for letting me know about the new Italian bmt & giving me the new Reeses pieces cookie to try & the griller is way better than the toaster ??
Service: 5
Just to expensive for a regular
Atmosphere: 3
Food: 4
Service: 5
Went in to purchase dinner went to use the washroom they would not allow me said the washrooms are closed and they had blocked them off completely. They inflate their prices in comparison to other locations. The staff very rude. Would never every go back. COVID is done you know that right! All restaurant have opened to paying customer's. Take your business to restaurants that appreciate your money.
Best customer service I got from a Subway and the working and owner was friendly
Vegetarian options: The vegetables were very fresh
Atmosphere: 5
Food: 5
Service: 5
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