Subway

Employee working was doing a great job but was clearly struggling due to the store being understaffed.

We were in yesterday at about four and there were three customers in front of us and four more behind us as we waited at least 30 to 40 minutes for the one person at the counter, who was working as hard as she could, to help all the customers to finally take our order. Her counter was covered in receipts from call in orders and online orders that she couldn’t even get to because she had a line out the door. Any business that runs on a skeleton crew is dangerous. We should’ve turned around right then, but we had compassion and we stayed. My son ordered a mixed meat sandwich and I had ham and cheese. The cheese on my sandwich tasted funky, so I didn’t finish mine and my son ate all of his, but woke up this morning puking with diarrhea with nothing else on our stomachs the whole day we know it was Subway.. We noticed this about Ashland Subway, they never have enough people to run the store ever. We will never go there again and chance a foodborne illness.

Atmosphere: 1

Food: 1

Service: 1

Sandwiches were good but the churros were hard and tough to eat.

Atmosphere: 3

Food: 4

Service: 5

One of the Employees named Blas was lazy and rude, will not be returning because of him.

Atmosphere: 1

Food: 3

Service: 1

The Subway--Ashland, across from SOU, is the best! The manager, Eric, does an excellent job and gives this location the highest rating! Dennis P.

Atmosphere: 5

Food: 5

Service: 5

Always very helpful and friendly.. Thank you..

Great staff and

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cookies

Had a great visit here!! I came in on my 30 min at break and was done with my order within 5 mins, very quick efficient service and my sub was perfect!!The sandwich artist working was very quick and kind. His corded monocle-type glasses are super stylish, but he does need to make sure if he adjusts them while on the line, that he is washing his hands and changing his gloves before touching an order. It’s one of those things you learn as you go along!! Overall, the shop was clean, service was great and food was tasty. Very happy to see that new ownership is helping. :)

Atmosphere: 5

Food: 5

Service: 4

Real fast and professional and the sandwich was fresh and delicious ?

Atmosphere: 5

Food: 5

Service: 5

Slow and small but other than that it's

Atmosphere: 3

Food: 4

Service: 4

Under new ownership, friendly staff.

I’m writing this review because of one employee who was at this location 4:40pm today. A young tall white male employee in his late teens or early 20s wearing red earbuds who did not listen to me or barely made eye contacts with me the entire time. I placed an app order earlier today, all I had to was to pick up what I paid for already, I thought. When I showed up, a well groomed mature male employee who said it was his first day today told me the order didn’t come through and sometimes the system fails. No problem, I checked that my credit card was actually refunded (somehow the order was cancelled by subway), I ordered in store. Now it’s time to pay for my order, I explained that I had buy one footlong and get one free deal on app, so I’d want them to honor the same deal, that’s when this above dude who thought he’s so cool listening to his earbuds while working came out and I had to explain my situation all over, meanwhile he made no eye contact and not even paying attention to me at all. Then he says to me that it had to be a fake coupon and I should place order in store (which I already did and after the other courteous employee showed him my orders that were created already). I started to tell him AGAIN the order was placed on Subway app, therefore the coupon couldn’t be fake and he still wouldn’t even look at me or paid any attention because he was looking at another customer who came after me (who was being already helped by the other courteous employee), I had been very patient up to this point but I walked out. I couldn’t deal with his incompetency plus rudeness. What a bright future this asshat has as a sandwich artist.

Atmosphere: 1

Food: 1

Service: 1

The food is always good .But service is slight because they are always short staffed and usallonly one worker working at a time ...making the wait longer..But I understand being short staffed. Good food overall .This subway could use a remodel and paint job .

Parking: Not much parking at all

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Spicy Italian

I’m a deaf customer, walked in. They started talking to me… naw I can’t hear… someone named nikki/nika? My apologies… is profoundly in ASL. Was impressed. New subway to go to now.

Atmosphere: 5

Food: 4

Service: 5

I have been here before and the service hasnt ever been terrible, but tonight made me want to leave a review. I walked in, expecting a small line but to my suprise it was empty. Waited for a minute, but was quickly met with some of the most exceptional service I have experienced in this establishment. I didn't catch the young guy's name who made my sandwich, but you were 100% not lying when you said you understood what I meant by by "making a veggie delight right". Not only did you make it perfect, but you made the entire transaction 5 minutes and was also extremely friendly. Managers, please let this guy know hes doing great! Ill be back!

Atmosphere: 3

Food: 5

Service: 5