I don’t think I could have a worse review the manager made it very own that he was inconvenienced by our reservation of 10 for our sons birthday. He was so rude and unwelcoming we had waited over an hour for our and when our food did arrive it was cold.
Sheila S (Gator)
We went there for drinks after work, and I was pleasantly surprised by the openness of the restaurant because ours in El Paso is not as open as this one is. Our bartender, Sergio, was attentive, very helpful, and informative. Pretzels are the bomb! My newest Go-
Atmosphere: 4
Food: 5
Service: 5
Dominic Gonzaga
Came in with my family, had two ladies right by the door that greeted us awkwardly. They said hi and then just started talking to each other didn’t ask us how big our party is or how long of a wait or hold on, nothing.. after standing there for about 3 minutes she then says follow me, I then request for a booth since my wife has a bad back from a car accident. We get a booth and had our server come to get our drinks I order just a bottle of corona, my wife orders a double shot Tito’s and sprite drink and my lil brother orders their strawberry blue drink. Takes about 20 minutes for our drinks to come out. While waiting for our drinks for about 14 mins in, we get our orders taken. Server was very “bland” no smile no nothing. Definitely brought the mood down. The music playing was very down as well. The overall atmosphere was pretty depressing. All servers other than the bar people were just standing around and some even just flirting with each other. Pretty embarrassing if you ask me, very unprofessional. After waiting for about 40 minutes we get our food. I ordered their whiskey bacon burger, was alright enough to finish it but not good enough that I’d order it again, fries were alright, BK fries are better. My wife orders the half rack of ribs, SUPER overcooked, DRY and barely any meat on it, VERY disappointing. My little brother ordered the 4 cheese Mac and cheese, he said the chicken was alright but the pasta was undercooked and the sauce didn’t taste very good. Just before we’re about to leave my brother had like 4 pieces of pasta left on his plate and was asked if he wants a box? Wtf? Lowkey felt a little racist toward us. She gave better service to “white” customers. A white couple even got more attention and their food way before us even though they came in 10 minutes after us. The lady with the giant gauges that dropped off our food to our table was THE ONLY ONE that gave us GOOD service! Thank you! Overall experience, NOT GOOD. Definitely don’t recommend this place. Maybe just on a Friday night? Management should take a look at tonight’s staff and have some conversations.
Atmosphere: 1
Food: 1
Service: 1
Cody Thompson (Kharak)
The food and the wait staff were both good. I had the big chicken sandwich. It was pretty basic but tasted good and was a reasonable portion for a decent price. The atmosphere was nice, although a bit loud, I had a had time keeping up with the conversation at the table as a result.
Atmosphere: 4
Food: 5
Service: 5
Jerry Lovell
Terrific service from Aubrey and Jose.
Atmosphere: 4
Food: 4
Service: 5
Kirk
Service was sub-par, food was mediocre at best but it was clean
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Menu
Ethan Pow
As expected my family and I were helped and on pretty quickly and often unfortunate it was very busy and all the servers were helping everyone as fast as they can, it is my opinion based on my observations that this location needs more servers to keep up with demand. I had to ask about ranch or my waffle fries. Because of this I give this location solid 4 stars.. even with their shoetcomings they did great and clearly doing their best in the storm of customers. Food was worth it and special was great price. Well done
Wheelchair accessibility: Very good layout and I had little issue entering
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Menu
Christopher Davidson
My steak wasn't how I wanted it and Jessica and John the 2 managers corrected promptly and gave me new sides. It was cooked to perfection. Our server nick was fantastic. I'd definitely recommend coming here.
Atmosphere: 5
Food: 4
Service: 5
B. S. Fisher
Added a photo of my almost full plate, full drink, and the check, and black boxes to the left.
My kids and I were visiting from out of state. We got there right at 5:00 and were sat immediately. Our drinks came quickly, our appetizer came quickly. The food finally came, and we had been enjoying our meal for about 10 minutes, not even halfway done with our meals, when the waiter came by and asked us if we needed boxes, and gave me the check. He told me to pay when I was ready. I told him I was paying cash. He then paced by my table for the next 15 minutes, hovering and watching. We continued to eat our dinner, as the restaurant was not even full, and nobody waiting for a table. Finally I decided to call it a night, paid and then we left.
Horrible.
Atmosphere: 3
Food: 2
Service: 2
Guy in Mink
Nick was very patient when I was ordering-when I was heistiant, he offered me his own opinion on the fiesta lime chicken and encouraged me to order it.
As a veteran I am grateful that each year this restaurant works themselves to the bone for us. Thank you for serving us! Semper Fi!
Atmosphere: 5
Food: 5
Service: 5
Brock Minton
Server was amazing, manager was more so. We let an older couple go ahead of us and were rewarded with an appetizer or dessert. Very not needed, but very appreciated.
I don’t think I could have a worse review the manager made it very own that he was inconvenienced by our reservation of 10 for our sons birthday. He was so rude and unwelcoming we had waited over an hour for our and when our food did arrive it was cold.
We went there for drinks after work, and I was pleasantly surprised by the openness of the restaurant because ours in El Paso is not as open as this one is. Our bartender, Sergio, was attentive, very helpful, and informative. Pretzels are the bomb! My newest Go-
Atmosphere: 4
Food: 5
Service: 5
Came in with my family, had two ladies right by the door that greeted us awkwardly. They said hi and then just started talking to each other didn’t ask us how big our party is or how long of a wait or hold on, nothing.. after standing there for about 3 minutes she then says follow me, I then request for a booth since my wife has a bad back from a car accident. We get a booth and had our server come to get our drinks I order just a bottle of corona, my wife orders a double shot Tito’s and sprite drink and my lil brother orders their strawberry blue drink. Takes about 20 minutes for our drinks to come out. While waiting for our drinks for about 14 mins in, we get our orders taken. Server was very “bland” no smile no nothing. Definitely brought the mood down. The music playing was very down as well. The overall atmosphere was pretty depressing. All servers other than the bar people were just standing around and some even just flirting with each other. Pretty embarrassing if you ask me, very unprofessional.
After waiting for about 40 minutes we get our food. I ordered their whiskey bacon burger, was alright enough to finish it but not good enough that I’d order it again, fries were alright, BK fries are better. My wife orders the half rack of ribs, SUPER overcooked, DRY and barely any meat on it, VERY disappointing. My little brother ordered the 4 cheese Mac and cheese, he said the chicken was alright but the pasta was undercooked and the sauce didn’t taste very good. Just before we’re about to leave my brother had like 4 pieces of pasta left on his plate and was asked if he wants a box? Wtf?
Lowkey felt a little racist toward us. She gave better service to “white” customers. A white couple even got more attention and their food way before us even though they came in 10 minutes after us.
The lady with the giant gauges that dropped off our food to our table was THE ONLY ONE that gave us GOOD service! Thank you!
Overall experience, NOT GOOD. Definitely don’t recommend this place. Maybe just on a Friday night? Management should take a look at tonight’s staff and have some conversations.
Atmosphere: 1
Food: 1
Service: 1
The food and the wait staff were both good. I had the big chicken sandwich. It was pretty basic but tasted good and was a reasonable portion for a decent price. The atmosphere was nice, although a bit loud, I had a had time keeping up with the conversation at the table as a result.
Atmosphere: 4
Food: 5
Service: 5
Terrific service from Aubrey and Jose.
Atmosphere: 4
Food: 4
Service: 5
Service was sub-par, food was mediocre at best but it was clean
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Menu
As expected my family and I were helped and on pretty quickly and often unfortunate it was very busy and all the servers were helping everyone as fast as they can, it is my opinion based on my observations that this location needs more servers to keep up with demand. I had to ask about ranch or my waffle fries. Because of this I give this location solid 4 stars.. even with their shoetcomings they did great and clearly doing their best in the storm of customers. Food was worth it and special was great price. Well done
Wheelchair accessibility: Very good layout and I had little issue entering
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Menu
My steak wasn't how I wanted it and Jessica and John the 2 managers corrected promptly and gave me new sides. It was cooked to perfection. Our server nick was fantastic. I'd definitely recommend coming here.
Atmosphere: 5
Food: 4
Service: 5
Added a photo of my almost full plate, full drink, and the check, and black boxes to the left.
My kids and I were visiting from out of state. We got there right at 5:00 and were sat immediately. Our drinks came quickly, our appetizer came quickly. The food finally came, and we had been enjoying our meal for about 10 minutes, not even halfway done with our meals, when the waiter came by and asked us if we needed boxes, and gave me the check. He told me to pay when I was ready. I told him I was paying cash. He then paced by my table for the next 15 minutes, hovering and watching. We continued to eat our dinner, as the restaurant was not even full, and nobody waiting for a table. Finally I decided to call it a night, paid and then we left.
Horrible.
Atmosphere: 3
Food: 2
Service: 2
Nick was very patient when I was ordering-when I was heistiant, he offered me his own opinion on the fiesta lime chicken and encouraged me to order it.
Restaurantji Recommends
Less than $200.00 for 6 people, including drinks and the 20% tip.
The service was terrible. Food was just ok for the price. Very disappointed we used to like coming here and I don't know if I will be back.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fiesta Lime Chicken, Onion Rings
It was Veteran's Day and very busy!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Wings
As a veteran I am grateful that each year this restaurant works themselves to the bone for us. Thank you for serving us! Semper Fi!
Atmosphere: 5
Food: 5
Service: 5
Server was amazing, manager was more so. We let an older couple go ahead of us and were rewarded with an appetizer or dessert. Very not needed, but very appreciated.
Atmosphere: 3
Food: 3
Service: 5
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