Worst restaurant experience of my life. 5 of us arrived at 7pm for our 7pm reservation. We were sat at 8pm in a room in a back where we could tell right away we were going to be forgotten. 15 minutes later, drink orders were taken. 30 minutes later, food order. After an hour we had been served soup and salad. Waitress was nowhere to be found. It was 9:30 when a chef finally turned up - TO THE TABLE NEXT TO US - who got seated 15 minutes AFTER us. I went to talk to the manager, an old man who mumbled under his breath something like “ok ok ok yes ok be right there” as he walked off. I was nice about it because being rude doesn’t get anyone anywhere, and asked for a discount. I wasn’t even hungry at this point anymore, and considered just walking out. No one came to acknowledge the mistake or apologize to us. The chef finally turned up to START cooking at 9:45pm. We weren’t eating until 10pm. At that point everyone at the table was fed up and couldn’t care less about tricks- we just wanted to eat a little, put the rest in a box, and go home to go to bed. What an awful experience. Do not recommend and I will never be back. Wouldn’t pay $20 for that meal let alone $55+. Meal should have been comped 100%. Happy holidays.
Atmosphere: 1
Food: 3
Service: 1
Phillip Dyer
Took my girlfriend here for her birthday dinner...it was awesome...food was great, hibachi dude (Sam) was great and a great sense of humor.
Atmosphere: 5
Food: 5
Service: 5
K G
They are wonderful and hard working! 👊
Atmosphere: 5
Service: 5
Jenny
AWESOME EXPERIENCE FUN FOR EVERYONE ❤️👏👏👏LONG WAIT TIME EVEN WITH RESERVATIONS. BUT WELL WORTH THE WAIT,TIME & MONEY! THANK YOU FOR MAKING US FEEL LIKE FAMILY! HAPPY HOLIDAYS 🎉🎄
Atmosphere: 5
Food: 5
Service: 5
Kip Jones
Isaac was great. Great food. Did have to wait an hour past our reservation to be seated.
Atmosphere: 5
Food: 5
Service: 5
Diana Salazar
We came in today for my boyfriends birthday. We were with Isaac as our chef and let me just say his service made up for the 1 hr wait that we had. He made our experience so much fun and was cracking jokes all night lol if you go I would highly recommend him.
Atmosphere: 5
Food: 5
Service: 5
Emily Haar
This was my son’s favorite place to celebrate place to celebrate his birthday. We were told that we’d need to wait an additional hour after our reservation time due to other walk-ins, which isn’t how reservations work. Many others in the lobby had the same issue. It would have been too late for him to eat, so we had a disappointed birthday kid.
Atmosphere: 1
Food: 1
Service: 1
Teresa Neal
Great place to go but they overbook. We had a 6 pm reservation for my daughter’s 16th birthday and didn’t get seated until 7:15 pm. Very stressful. Lobby is loud and crowded. They act like you should have to wait. It’s very odd. To make customers wait that long is really unforgivable. If it hadn’t been my daughter birthday we would have left.
Atmosphere: 1
Food: 5
Service: 5
hector vega
Great experience! Isaac was awesome to have cook for us ! We will be back soon!
Atmosphere: 5
Food: 5
Service: 5
Nina Stock
i usually love coming here, but i will never do a pick up order again. - hibachi chicken fried rice with veggies, came with basically 3 slivers of carrot. the grilled veggies, onions and zucchini. came with about 5 strips of onion and 3 pieces of zucchini and the rest of the bowl was filled with cabbage…. really disappointed. - 2 stars because the lemonade was good
We went for dinner and there was a long wait time, but decided to sit at the sushi lounge as there was no wait time. Nick was our waiter and he was the most friendliest, nicest, and funny waiter ever! Asked if he had ever been in, explained the menu, gave great recommendations, and was always very attentive! Food was amazing, good drinks, and overall great experience. Will definitely be returning!
Atmosphere: 5
Food: 5
Service: 5
Rebecca Mendozaa (losangelesmade_323)
Victor and Isaac are amazing !
Atmosphere: 5
Food: 5
Service: 5
Guadalupe Lobatos
Victor and Isaac are amazing persons.Very funny and talkative will come again and go with them
Atmosphere: 5
Food: 5
Service: 5
Leo Rodriguez
Isaac and victor
Atmosphere: 5
Food: 5
Service: 5
Amelia Owen
Isaac was super social and cool, and his cooking was great! Chris hit me with a shrimp
Worst restaurant experience of my life. 5 of us arrived at 7pm for our 7pm reservation. We were sat at 8pm in a room in a back where we could tell right away we were going to be forgotten. 15 minutes later, drink orders were taken. 30 minutes later, food order. After an hour we had been served soup and salad. Waitress was nowhere to be found. It was 9:30 when a chef finally turned up - TO THE TABLE NEXT TO US - who got seated 15 minutes AFTER us. I went to talk to the manager, an old man who mumbled under his breath something like “ok ok ok yes ok be right there” as he walked off. I was nice about it because being rude doesn’t get anyone anywhere, and asked for a discount. I wasn’t even hungry at this point anymore, and considered just walking out. No one came to acknowledge the mistake or apologize to us. The chef finally turned up to START cooking at 9:45pm. We weren’t eating until 10pm. At that point everyone at the table was fed up and couldn’t care less about tricks- we just wanted to eat a little, put the rest in a box, and go home to go to bed. What an awful experience. Do not recommend and I will never be back. Wouldn’t pay $20 for that meal let alone $55+. Meal should have been comped 100%. Happy holidays.
Atmosphere: 1
Food: 3
Service: 1
Took my girlfriend here for her birthday dinner...it was awesome...food was great, hibachi dude (Sam) was great and a great sense of humor.
Atmosphere: 5
Food: 5
Service: 5
They are wonderful and hard working! 👊
Atmosphere: 5
Service: 5
AWESOME EXPERIENCE FUN FOR EVERYONE ❤️👏👏👏LONG WAIT TIME EVEN WITH RESERVATIONS. BUT WELL WORTH THE WAIT,TIME & MONEY! THANK YOU FOR MAKING US FEEL LIKE FAMILY! HAPPY HOLIDAYS 🎉🎄
Atmosphere: 5
Food: 5
Service: 5
Isaac was great. Great food. Did have to wait an hour past our reservation to be seated.
Atmosphere: 5
Food: 5
Service: 5
We came in today for my boyfriends birthday. We were with Isaac as our chef and let me just say his service made up for the 1 hr wait that we had. He made our experience so much fun and was cracking jokes all night lol if you go I would highly recommend him.
Atmosphere: 5
Food: 5
Service: 5
This was my son’s favorite place to celebrate place to celebrate his birthday. We were told that we’d need to wait an additional hour after our reservation time due to other walk-ins, which isn’t how reservations work. Many others in the lobby had the same issue. It would have been too late for him to eat, so we had a disappointed birthday kid.
Atmosphere: 1
Food: 1
Service: 1
Great place to go but they overbook. We had a 6 pm reservation for my daughter’s 16th birthday and didn’t get seated until 7:15 pm. Very stressful. Lobby is loud and crowded. They act like you should have to wait. It’s very odd. To make customers wait that long is really unforgivable. If it hadn’t been my daughter birthday we would have left.
Atmosphere: 1
Food: 5
Service: 5
Great experience! Isaac was awesome to have cook for us ! We will be back soon!
Atmosphere: 5
Food: 5
Service: 5
i usually love coming here, but i will never do a pick up order again. - hibachi chicken fried rice with veggies, came with basically 3 slivers of carrot. the grilled veggies, onions and zucchini. came with about 5 strips of onion and 3 pieces of zucchini and the rest of the bowl was filled with cabbage…. really disappointed. - 2 stars because the lemonade was good
Food: 1
Service: 5
Restaurantji Recommends
We went for dinner and there was a long wait time, but decided to sit at the sushi lounge as there was no wait time. Nick was our waiter and he was the most friendliest, nicest, and funny waiter ever! Asked if he had ever been in, explained the menu, gave great recommendations, and was always very attentive! Food was amazing, good drinks, and overall great experience. Will definitely be returning!
Atmosphere: 5
Food: 5
Service: 5
Victor and Isaac are amazing !
Atmosphere: 5
Food: 5
Service: 5
Victor and Isaac are amazing persons.Very funny and talkative will come again and go with them
Atmosphere: 5
Food: 5
Service: 5
Isaac and victor
Atmosphere: 5
Food: 5
Service: 5
Isaac was super social and cool, and his cooking was great! Chris hit me with a shrimp
Atmosphere: 5
Food: 5
Service: 5
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