The host was great supper friendly and welcoming! The first server we got she was not that great at the beginning, kinda gave a bit of attitude at the beginning. After a while her attitude changed I asked someone else to help me with my order. The other gal was great and friendly. Overall I gave my self a chance to try this restaurant with my family but considering this is the 2nd time I have come to a Buffalo Wild Wings both times it’s never the greatest customer service. Yet the food it’s ok not the greatest (just an opinion).
Atmosphere: 2
Food: 2
Service: 1
Fabián Ochoa
They charged me double, my receipt was $45 and when I checked my bank account 3 days later, they charged $88.89. The manager said he would contact me, unfortunately I lost the receipt, the manager did not contact me again I lost the trust of this place
Service: 1
jwilsonent c
Spendy food, but great service!Kid-friendliness: Kids menu.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Boneless 20 Traditional Wings & Fries, Mango Habanero, Carrots, Hot
Austin Chea
ordered online for 20 traditional wings to go and large fries for $40. got home and saw i got boneless. paid extra for traditional.
Zachariah Bazan
The food is always good.The atmosphere is BWW, you either favor that environment or you don't.The service can be great depending on who your server is and who is managing at the time.It can also be very poor..The last time we had visit this location was bouncy.I waited in the lobby for over 40 minutes, only to watch 3 separate parties that came after me get served and seated before me. Mind you I'm on my lunch break.. We requested a booth which was the reason the lady explained why it took so long to get us seated, as there were "none available."Thankfully a manager comes walking up and approaches me with these words, " Are you alright bro? How can I help you? Jesus, you've been waiting here for like 40 minutes!".. after I explained the situation, frustratingly nodding my head he replied, " I gotch you, there's plenty of booths available, I don't know why she told you that!" I was seated promptly.. Come to find out, the reason those booths stayed empty was because the lady who was serving in that section was running late for work and hadn't arrived yet. Instead of being professional and acting like she cares about her job, she arrives and immediately clocks in so that she could begin getting paid. But instead of being considerate and making up for lost time she decided she'd rather chit chat with the bartender yada yada yada, blah blah blah going on about her personal life, while we wait another 15 minutes to be acknowledged after already waiting 40 minutes in the lobby to be seated. On top of that her service was horrible. She was very neglectful leaving us to have to hunt her down every time we needed something.. You would think that after the first two times of hunting her down that she would click and be more attentive but no she did not. Instead she continued to chit chat with a bartender.. She was so neglectful that we could have probably walked out on our tab and she wouldn't have noticed for about an hour. Again, we had to send out a search party to pay our tab..On another occasion I went to watch the football game. I informed her from the beginning which game I was there to see so that she could sit me in front of a corresponding TV. Although they had little tabs taped beneath each TV stating which game would be shown on that particular TV, that served untrue as a different game was being shown other than the one that was posted. I asked her kindly if she could switch the channel and she attempted to oblige, however came back with news that each TV is programmed to a certain channel and will absolutely not be switched.. and Though there are two TVs side by side showing the exact same game and they have the power to switch one of them she refused to. ? I was then left to collect all of my belongings and items, food and drink moving to another table resulting in me missing the beginning of the game. ?On a good note, there is a black lady who works there.(I wish I remembered her name. I believe she's been there for quite a while now.)She is the best! I always forget about her until she ends up waiting on us and then I remember how great she is.. I will be sure to request her every time we attend from now on. She is the reason I didn't give a service rating of 1⭐ and an overall rating of 2. So thank her that we'll be back!
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Buffalo Wings, Fried Pickles, Boneless 20 Traditional Wings & Fries, Mango Habanero, Asian Zing, Hot
Shannon Bee
Yikes! The line to get inside was way into the parking lot. After skipping the line to get inside to the bar, I wondered why, the restaurant had few guests. The food was horrible. Just awful. I couldn’t understand what folks were waiting for.
Atmosphere: 3
Food: 1
Service: 4
Matthew Evans
We get to go from B-Dubs often. Food consistently delicious and the service polite and fast.
Atmosphere: 5
Food: 5
Service: 5
Kali Kavan
Food was good, got my fix for another couple of months. The place wasn't busy at all and it took a good couple to 5 minutes to even be acknowledged. When we finally got seated, we ordered our drinks, those came fairly quick, then we didn't see the waitress for like 10ish or so minutes. She was very nice, not super attentive.
Atmosphere: 3
Food: 4
Service: 3
Doyle Durham
Great place to be with friends!
Atmosphere: 5
Food: 5
Service: 5
Ryan Wridge
I drove to the location to place a to go order because the website would not work with my girt card and they would not answer the phone. Waited for my wings and drove home still happy even after driving and waiting an hour. I get home to eat my wings and the order is incorrect. Not pleasant service and I did not get what I ordered.
Worst attitudes ever and there system for doordash doesn't work properly and they don't know how to be respectful or quick with there jobs lazy and rude
Atmosphere: 1
Food: 1
Service: 1
Hailey Sisell
Food took an hour only to come out dry and cold. No responsibility taken on behalf of restaurant staff whatsoever. Negligent cook, bartender and manager. Left feeling sad, and disappointed. What a sour way to end an otherwise great day :-(
Atmosphere: 1
Food: 1
Service: 1
Malcolm D. Carter
Hands down the worst experience I have ever had at a restaurant. The customer service was so bad, I legitimately feel awful after leaving this place. I simply am
Atmosphere: 1
Food: 1
Service: 1
Destiny Martinez
I found literal feathers on one of my wings and I’m not sure if I might have even ate some because I seen them on my few last wings ?
The host was great supper friendly and welcoming! The first server we got she was not that great at the beginning, kinda gave a bit of attitude at the beginning. After a while her attitude changed I asked someone else to help me with my order. The other gal was great and friendly. Overall I gave my self a chance to try this restaurant with my family but considering this is the 2nd time I have come to a Buffalo Wild Wings both times it’s never the greatest customer service. Yet the food it’s ok not the greatest (just an opinion).
Atmosphere: 2
Food: 2
Service: 1
They charged me double, my receipt was $45 and when I checked my bank account 3 days later, they charged $88.89. The manager said he would contact me, unfortunately I lost the receipt, the manager did not contact me again I lost the trust of this place
Service: 1
Spendy food, but great service!Kid-friendliness: Kids menu.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Boneless 20 Traditional Wings & Fries, Mango Habanero, Carrots, Hot
ordered online for 20 traditional wings to go and large fries for $40. got home and saw i got boneless. paid extra for traditional.
The food is always good.The atmosphere is BWW, you either favor that environment or you don't.The service can be great depending on who your server is and who is managing at the time.It can also be very poor..The last time we had visit this location was bouncy.I waited in the lobby for over 40 minutes, only to watch 3 separate parties that came after me get served and seated before me. Mind you I'm on my lunch break.. We requested a booth which was the reason the lady explained why it took so long to get us seated, as there were "none available."Thankfully a manager comes walking up and approaches me with these words, " Are you alright bro? How can I help you? Jesus, you've been waiting here for like 40 minutes!".. after I explained the situation, frustratingly nodding my head he replied, " I gotch you, there's plenty of booths available, I don't know why she told you that!" I was seated promptly.. Come to find out, the reason those booths stayed empty was because the lady who was serving in that section was running late for work and hadn't arrived yet. Instead of being professional and acting like she cares about her job, she arrives and immediately clocks in so that she could begin getting paid. But instead of being considerate and making up for lost time she decided she'd rather chit chat with the bartender yada yada yada, blah blah blah going on about her personal life, while we wait another 15 minutes to be acknowledged after already waiting 40 minutes in the lobby to be seated. On top of that her service was horrible. She was very neglectful leaving us to have to hunt her down every time we needed something.. You would think that after the first two times of hunting her down that she would click and be more attentive but no she did not. Instead she continued to chit chat with a bartender.. She was so neglectful that we could have probably walked out on our tab and she wouldn't have noticed for about an hour. Again, we had to send out a search party to pay our tab..On another occasion I went to watch the football game. I informed her from the beginning which game I was there to see so that she could sit me in front of a corresponding TV. Although they had little tabs taped beneath each TV stating which game would be shown on that particular TV, that served untrue as a different game was being shown other than the one that was posted. I asked her kindly if she could switch the channel and she attempted to oblige, however came back with news that each TV is programmed to a certain channel and will absolutely not be switched.. and Though there are two TVs side by side showing the exact same game and they have the power to switch one of them she refused to. ? I was then left to collect all of my belongings and items, food and drink moving to another table resulting in me missing the beginning of the game. ?On a good note, there is a black lady who works there.(I wish I remembered her name. I believe she's been there for quite a while now.)She is the best! I always forget about her until she ends up waiting on us and then I remember how great she is.. I will be sure to request her every time we attend from now on. She is the reason I didn't give a service rating of 1⭐ and an overall rating of 2. So thank her that we'll be back!
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Buffalo Wings, Fried Pickles, Boneless 20 Traditional Wings & Fries, Mango Habanero, Asian Zing, Hot
Yikes! The line to get inside was way into the parking lot. After skipping the line to get inside to the bar, I wondered why, the restaurant had few guests. The food was horrible. Just awful. I couldn’t understand what folks were waiting for.
Atmosphere: 3
Food: 1
Service: 4
We get to go from B-Dubs often. Food consistently delicious and the service polite and fast.
Atmosphere: 5
Food: 5
Service: 5
Food was good, got my fix for another couple of months. The place wasn't busy at all and it took a good couple to 5 minutes to even be acknowledged. When we finally got seated, we ordered our drinks, those came fairly quick, then we didn't see the waitress for like 10ish or so minutes. She was very nice, not super attentive.
Atmosphere: 3
Food: 4
Service: 3
Great place to be with friends!
Atmosphere: 5
Food: 5
Service: 5
I drove to the location to place a to go order because the website would not work with my girt card and they would not answer the phone. Waited for my wings and drove home still happy even after driving and waiting an hour. I get home to eat my wings and the order is incorrect. Not pleasant service and I did not get what I ordered.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Worst attitudes ever and there system for doordash doesn't work properly and they don't know how to be respectful or quick with there jobs lazy and rude
Atmosphere: 1
Food: 1
Service: 1
Food took an hour only to come out dry and cold. No responsibility taken on behalf of restaurant staff whatsoever. Negligent cook, bartender and manager. Left feeling sad, and disappointed. What a sour way to end an otherwise great day :-(
Atmosphere: 1
Food: 1
Service: 1
Hands down the worst experience I have ever had at a restaurant. The customer service was so bad, I legitimately feel awful after leaving this place. I simply am
Atmosphere: 1
Food: 1
Service: 1
I found literal feathers on one of my wings and I’m not sure if I might have even ate some because I seen them on my few last wings ?
Atmosphere: 3
Food: 1
Service: 2
The food made my daughter and I vomit for 2 days.
Atmosphere: 5
Food: 1
Service: 5