Insomnia Coffee Co - Tanasbourne

Aztec mocha is unique with cinnamon flavor. Service is friendly but consistently slow

Atmosphere: 5

Food: 5

Service: 3

Worst Experience at a coffee shop. Jacks the one that helped me at the counter treated me like I was stupid since I didn’t know what to order. Then I waited for over 30 mins before giving up on my coffee. Told them to just give it to someone because I has to run. Wong go back and wouldn’t recommend to anyone. This was a complete joke and waste of money.

Service: 1

Beautiful place! Amazing coffee

Atmosphere: 5

Food: 5

Service: 5

to the new manager at this location:
This morning we had an interaction, though now I do truly appreciate you for remaking part of my order after I selected a hot drink when I meant to order an iced one.
I did not appreciate you at the time and I wish I had because you handled my sour approach with grace and kindness.

And as always the drinks were fantastic. Thank you

Atmosphere: 5

Food: 5

Service: 5

This used to be my favorite coffee shop however, I’m getting to be too fed up to continue giving Insomnia my business. First off, i have been going to Insomnia for over 8 years and consistently go out of my way to be able to visit a shop. But, as a loyal customer, i have seen this company thrive for itself but only at the expense of quality and consideration of the customer. A 16oz latte costs $6, ok, it’s ridiculous but most coffee shops are priced at about the same. However, it cost like $1.50 just to substitute for oat milk?!? Am i buying the carton!?!? Absolutely asinine.

In addition, the service is friendly but has become snail pace slow. Today i went to this location and i waited 25 minutes for ONE coffee. There was ONE person in front of me before i ordered. As i watched others grab their coffee’s, i took note that they were getting out 1-2 coffees every 5 minutes. What the actual heck?! That’s unacceptable, sorry but it is, and i will never go back to this location. I usually use the Baseline location, however, i have waited 15- 45min in the drive through more often than not.

All in all, I’m looking around for other coffee options. Sad because insomnia coffee is tasty. But, terrible services and HEAVILY price gouging means enough is enough.. in my opinion, this company has become incredibly greedy. Very sad for this previously loyal customer..

Atmosphere: 2

Food: 4

Service: 2

Awesome coffee shop. I hold my tarot meet up here.

Atmosphere: 5

Food: 5

Service: 5

Best latte in my opinion. and they have me fav coffee bean in stock.

Atmosphere: 5

Food: 5

Service: 5

Loved the atmosphere/inside of this coffee shop. They had gluten free coffee cake which was good. (Slightly dry...but good.) My husband enjoyed his x large cinnamon roll too. The latte w/oatmilk was very good!

Dietary restrictions: Wonderful surprise to be able to get a piece of gluten free coffee cake!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cinnamon Roll

Need to bring back the blondie bars👀👀🔥

Atmosphere: 4

Service: 5

Recommended dishes: Cinnamon Roll, Bakery

Insomnia coffee is the best place for coffee for sure way better than all the other chains. I love their white mocha which is neither too sweet nor bland and we absolutely love it 😍

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bakery, White Chocolate

Pumpkin coffee is very good!!!

Atmosphere: 5

Food: 5

Service: 5

Great Green Apricot iced tea

Atmosphere: 5

Food: 5

Service: 5

This is my favorite location and the best coffee! If they had a stamp card or app it would be perfect

Try the quiche ?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cinnamon Roll

The caramel Mocha was delicious ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Aztec Mocha Latte

Overpriced. Overhyped. Bad biscuit sandwich. Average coffee.

Atmosphere: 3

Food: 2

Service: 3