Pizzicato Pizza

The pizza is good but prepare for your order to get lost! Seems to be a common problem here.

Atmosphere: 3

Food: 5

Service: 1

Ordered the club panini to-go. I'd give 0 stars if I could. Only got 2 bites in. The chicken was incredibly chewy. As if it had sat in the fridge and then microwaved too long. I'm still picking it out of my teeth. Also, for the amount of ingredients on this sandwich, there was absolutely no flavor. The salad was good though.

Atmosphere: 4

Food: 1

Service: 4

This is our favorite Pizzicato location! I have to give a shout-out to Billie (I apologize if I spelled her name wrong). We recently stopped by on a weekend. We had driven three hours earlier in the day to a pumpkin patch down the road from Pizzicato. By the time we got to Pizzicato, our autistic toddler was dysregulated and not having a good time. We ordered inside and my husband and son waited in the car. My son was also struggling with separation anxiety and was inconsolable in the car without me there. Billie offered to bring our food out to our car so I could help my husband calm our son down. She also got us water and was just so incredibly kind. Her kindness and compassion really made our day. The pizza was absolutely delicious and just what we needed before we made the 3 hr trek back home. We can't wait to stop by again the next time we are in town.

Atmosphere: 5

Food: 5

Service: 5

Whoever Billie is who works here, you rock, girl!

I just finished placing a Pizzicato delivery order using the DoorDash app, but didn’t see an option to add on extra dressing for my salad, even though I was more than willing to pay extra for it.

So I decided to just call the restaurant directly to see if someone could please add on the extra condiment and then charge the difference to the same card I’d just used to pay for my meal.

The background noise sounded like they were getting slammed, yet the woman who answered the phone, Billie, still took the necessary time to be both courteous and helpful.

And even though there was no quick fix for my issue, at least not in the way I had described, she still assured me that she would personally see to it that the extra dressing would be put in with my order.

This might seem like a small thing to some, but good customer service is incredibly scare these days. So when someone actually “gets it”, and then proceeds to do the right thing, not because it’s the easiest, but simply because it’s the right thing to do?…

Now THAT deserves a 5 star Yelp-out!

Oh yeah, and PS - I suppose they also make pretty darn good pizza, too. I mean, if you’re into that kind of thing… ;)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizzicato Breadsticks

I don’t know why I keep getting pizza here when they get my order wrong 90% of the time. They didn’t put mushrooms on the mushroom pizza I order. They give me the wrong salad. I go to pick up my pizza and they say they burnt it and need to remake it. Honestly they need to get it together. There is no attention to detail here and as someone with food allergies it’s kind of scary.

Atmosphere: 2

Food: 2

Service: 1

The pizza was pretty bland and chewy.
the toppings were top tier, very fresh.
The bottom of the pizza was slightly burnt giving it that burnt taste, and not a fan of the unseasoned dough. The burnt taste really shows through.
Hardly any sauce.
Over priced for quality.
Still good though and awesome customer service, beautiful establishment.

Atmosphere: 4

Food: 2

Service: 4

Whoever Billie is who works here, you rock, girl!

I just finished placing a Pizzicato delivery order using the DoorDash app, but didn’t see an option to add on extra dressing for my salad, even though I was more than willing to pay extra for it.

So I decided to just call the restaurant directly to see if someone could please add on the extra condiment and then charge the difference to the same card I’d just used to pay for my meal.

The background noise sounded like they were getting slammed, yet the woman who answered the phone, Billie, still took the necessary time to be both courteous and helpful.

And even though there was no quick fix for my issue, at least not in the way I had described, she still assured me that she would personally see to it that the extra dressing would be put in with my order.

This might seem like a small thing to some, but good customer service is incredibly scare these days. So when someone actually “gets it”, and then proceeds to do the right thing, not because it’s the easiest, but simply because it’s the right thing to do?…

Now THAT deserves a 5 star Yelp-out!

Oh yeah, and PS - I suppose they also make pretty darn good pizza, too. I mean, if you’re into that kind of thing… ;)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizzicato Breadsticks

Can't go wrong with Pizzacato. Their pizza is very consistent and very good. The one of Scholls Ferry has great staff. They are always nice.

Atmosphere: 4

Food: 5

Service: 5

Great customer service and daily specials

Atmosphere: 5

Food: 5

Service: 5

My go to pizza by the slice. Also love their portobello Panini and Cesar salad, or taking home the putanesca pie

Atmosphere: 3

Food: 4

Service: 4

The food is incredibly inconsistent and there is zero service. Ordered the exact same salad and pizza and the ingredients varied from one visit to the next. The pizza also will be undercooked one day and burnt another. Expect to wait an eternity for your food and no one ever checks on you. They didn't even pour the right drinks today.

Atmosphere: 2

Food: 2

Service: 2

Called in said 25 minutes. I get there 30 mins later and they hadn’t even started my pizza. Hope they go out of business.

Dietary restrictions: Great gluten-free crust

Recommended dishes: Pepperoni Olive and Mushroom Pizza, Pizza Hawaiian Pizza

This is all for and about Billie! February 28, 2024 Tonight myself and my two children (5 and 6) entered into the restaurant to be greeted by the most amazing genuine customer service I’ve seen in a long time!! Big wonderful smile and cheerful also extremely helpful! She made a point to interact with my children making sure our every need was met. She gave us a crayons and a big stack of paper for the kids to draw on. As we waited I observed her give that stellar service to each and every customer who entered. She brightened absolutely everyone’s evening who came through that door. So much so each customer made a point to thank her and say goodbye before they exited. It became busy as we waited the staff was visibly frazzled by a couple back to back errors. Billie was stead fast kept it cool never showed an ounce of worry just jumped into action and delivered excellent customer service to all the smile never leaving her face and finding the time to come check on us even in the chaos. I don’t how much she is compensated for her work but I do know how ever much it is it is not near what she deserves! Billie seems to be a natural leader and a truly amazing human! If she is not the manager I definitely would ensure that process is started quickly! Guaranteed you won’t find anyone better! Thank you so so much Billie! Me and the kids are excited to see you again soon!!

Dietary restrictions: Wonderful vegan cheese!!

Kid-friendliness: Crayons and paper for coloring!

Atmosphere: 5

Food: 5

Service: 5

Stealing from your employees… shame on you!