Red Robin Gourmet Burgers and Brews

waited an hour for two burgers, if i knew it would have taken half that long i would have gone somewhere else

Amazing food & great service. Shy is an amazing waitress!

Atmosphere: 5

Food: 5

Service: 5

Red Robin definitely on the decline with its food and service. Figured we give them the benefit of the doubt and stopped by last because my daughter wanted burgers. We waited 10min the host went to set up a table for us. We didn't think nothing of it as people who walked in were seated. After seating 4 different groups about 35min passed I asked her is the table ready. She said oh I have to find you a table. Then another waitress steps in and helps . She prepared the table and the host comes back and tells us (there's no menu's so we'll have to wait) the waitress that helped said it's ok let's get you seated first. All the while I'm almost 100% positive a manager was standing there not acknowledging what's going on.
As we sat there we watched four other groups leave due to not getting there food. Another 2 group seated next to us never even saw a waitress come to their table. We have now been there an hour and half.Male Manager yelling at the cooks. No one in the restaurant getting food but the to go and pick ups are flying out the door. We finally gave up and started to check out when some of our food showed up. We just asked for boxes as the waitress repeatedly said sorry. We paid for our order and waiting another 20 minutes to get the rest of the order. The food was awful when we got home so we ended just tossing it. Definitely will never return to Red Robin. We still tipped the waitress because it wasn't her fault. We left the free burger coupons on the table because we will not be returning. What we witnessed last night was a complete management failure. Employees had no direction and management screaming and yelling. A waitress was pushed to her limits ended dropping a drink glass shattered every where. Hopefully managers can do better atleast for the employees sake.

Atmosphere: 1

Food: 1

Service: 1

Horrible service food tasted overcooked as in burnt would not recommend

Atmosphere: 1

Food: 1

Service: 1

I got the chicken ensanada and I was a little dissatisfied because it tasted dry and super overly salty . I barely ate and ended up taking to home but didn’t eat it. I took four People here to eat together on my tab and felt like the best choice is burgers because the other plates were not good quality.

Atmosphere: 3

Food: 3

Service: 5

This was our first time at this location, but from the moment we arrived, The host Lali greeted us with genuine excitement and warmth.

She immediately made us feel welcomed and through our visit took the time to let us know about their current gift card promotion where we could receive an extra $25 in bonus bucks with our purchase. Since we visit Red Robin often, the offer was perfect for us, and we really appreciated that she took the initiative to share it as it was the first we heard of it although this was our 3rd time at RR this week. Her enthusiasm, professionalism, and helpfulness set a great tone for our visit and this is why i gave this location 5 stars.

Atmosphere: 4

Food: 4

Service: 5

Love it everytime I go

Atmosphere: 5

Food: 5

Service: 5

Sold me and my family went here the other night to hamburgers to go I ordered a lot of food. It was $91. This was the very worst experience I've ever had from them, and I will not be returning to this location ever again. Every single hamburger had black burned grilled onions on them, and the bacon that was on the hamburgers was super hard like rocks, I called in the next day to complain to the manager. And to see if he would be able to give me some kind of a discount.But he told me to call somebody else to give me the run around.But since I forgot to call in because I work.I probably will not get my money back for this.Terrible food that we ended up throwing away.I do not recommend that you guys go in this restaurant as they do not care about what the food looks like

Food: 1

Came to Beaverton for the day. Stop in to get a couple drink and something to eat with my husband. We sat at the bar Koda was are bartender. He was so amazing and skilled and what he did. He drinks were amazing, was on top of making drinks and milkshakes. Never let his smile drop from his face! Definitely going to return!

Atmosphere: 5

Food: 5

Service: 5

My client and I are always looking for new places for lunch, and this was my first time at RR. We had to wait for the hostess to be seated, and we asked for a quiet booth. The music was louder than we like and not our type of music. The booth was uncomfortable. The table was too close and too high. The waitress waited way too long to take our order. I was hoping it would be an enjoyable place for lunch, but don’t think I’ll be back.

Atmosphere: 2

Food: 2

Service: 2

Had a fantastic experience here. Great fast service even when we showed up with a giant group. Staff was amazing, especially Larissa. Would definitely recommend

Atmosphere: 5

Food: 5

Service: 5

Late night munchies
Mad Love Burger
Best burger on the menu!!
Served cold fries😩
Had to ask for the soda

Atmosphere: 4

Food: 4

Service: 4

Hadn't been to a Red Robin in a few years and was definitely reminded of why I avoid them. Service was super weak. Perhaps their employees are just underpaid but wow. Such neglect. The food came out quickly but the portions were sad. I mean, we all ordered burgers of various types, which were fine, but the little handful of fries on the plate were embarrassing to behold. We all cleaned our plates completely, with ease lol. As we were leaving, the hostess offered my 5 year old daughter crayons and a coloring page... same woman seated us and that convenience would have been great at the table vs upon the exit.

Atmosphere: 2

Food: 2

Service: 2

Came in tonight and was wonderfully greeted by the host on shift Samantha. She was very nice and genuine with her greeting. I had a small miss hap with my bill but she handled it very well and professionally. I haven’t been to a RR in 10 years but Samantha will be a reason I’m come back here again.

Atmosphere: 5

Food: 4

Service: 5

Our group was immediately greeted by friendly staff, one of which was a gal named Samantha. Each time we come in she is very kind and takes time to make you feel like a person and not just a number. Although our main dish was slow to arrive to our table we were taken care of with appetizers and refilled drinks. Also, I enjoy the new items on the menu. I tried the madlove burger which was delicious. We will be back.

Atmosphere: 5

Food: 4

Service: 5